Brilliant—thanks Feliciano, Richard, Dennis and everyone else who replied. I did "report a problem" several days ago in the App Store but I think Apple just uses that for internal purposes. I'll file feedback through the developer site as well. Hopefully we can put this on Apple's radar.
Grant Hardy On Wed, Apr 3, 2024 at 3:34 PM Richard Turner <[email protected]> wrote: > What Jonathan says is to go to developer.apple.com/contact “if you can > manage it.” > > Then, you have to sign in with your Apple ID, enter a verification code, > and then if you try just going to contact, you get nowhere. At least I got > nowhere. > > However, if you click on the Feedback Assistant, you get to the page where > you can submit feedback. > > https://feedbackassistant.apple.com/ > > > > You may have to still sign in and deal with the verification code, but you > will be able to find a compose new feedback link or search for previous > feedback you wish to add to I believe. > > > > HTH, > > > > > > > > Richard, USA > > "It's no great honor to be blind, but it's more than a nuisance and less > than a disaster. Either you're going to fight like hell when your sight > fails or you're going to stand on the sidelines for the rest of your life." > -- Dr. Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009) > > > > My web site: https://www.turner42.com > > > > *From:* [email protected] <[email protected]> *On Behalf Of > *Dennis Long > *Sent:* Wednesday, April 3, 2024 3:10 PM > *To:* [email protected] > > *Subject:* RE: Please submit feedback to Apple about Voice Dream Reader > > > > Please do one better and follow the steps outlined by Jonathan Mosen. > This was posted to his mastodon feed. It goes to the proper team. > > > https://cdn.tweesecake.social/cache/media_attachments/files/112/208/510/831/262/201/original/d9ce03ec2b623f64.mp3 > > > > > > *From:* [email protected] <[email protected]> *On Behalf Of > *Feliciano Godoy > *Sent:* Wednesday, April 3, 2024 5:49 PM > *To:* [email protected] > *Subject:* Re: Please submit feedback to Apple about Voice Dream Reader > > > > Hi all, > > If anyone wants to bring up these concerns, I believe that it is better > done through Apple then on these list. It's fairly easy to do, on the App > Store, search the app and towards the bottom there's a report button. Sign > into your Apple account and select one of the following options that are > given there and on the text box, you can write your concerns > > > > Feliciano > > For tech tips and updates: > > LIKE www.facebook.com/theblindman12v > > Follow www.twitter.com/theblindman12v > > Follow www.instagram/TheBlindMan12v > > those who are crazy enough to think they can change the world are the ones > who do. -Steve Jobs > > > > On Apr 3, 2024, at 1:42 PM, Dennis Long <[email protected]> wrote: > > > > Lets be clear I agree it needs money to continue development. I don’t > say it doesn’t but you can’t take away existing functionality I paid for > away. If it were a free app then we wouldn’t have a leg to stand on but it > wasn’t. > > > > *From:* [email protected] <[email protected]> *On Behalf Of > *Grant Hardy > *Sent:* Wednesday, April 3, 2024 4:12 PM > *To:* [email protected] > *Subject:* Re: Please submit feedback to Apple about Voice Dream Reader > > > > I absolutely agree, I follow Jonathan's fantastic podcast and advocacy > work and I'm really glad to see him adding his voice about this issue. I > think this developer will have a tough fight on their hands. I don’t feel > like my opinion is such an outlier now lol. > > Grant Hardy > > > > > > On Wed, Apr 3, 2024 at 12:52 PM Dennis Long <[email protected]> wrote: > > I think we have a fighting. Jonathan Mosen is a well known and respected > voice. When he mobilizes the community look out. Apple will get a number > of complaints just because of that I suspect they will be in trouble unless > they release a old version with the current functionality. Sure new voices > they don’t have to include nor do they have to include kindle support or > anything else they might add. They do have to give us what we paid for. > > > > *From:* [email protected] <[email protected]> *On Behalf Of > *Grant Hardy > *Sent:* Wednesday, April 3, 2024 3:38 PM > *To:* [email protected] > *Subject:* Re: Please submit feedback to Apple about Voice Dream Reader > > > > They're absolutely violating the guidelines, the guidelines explicitly > state to not do what they're doing. The only question is whether it will be > noticed or acted upon. I could see it going either way. > > Grant Hardy > > > > > > On Wed, Apr 3, 2024 at 12:31 PM Dennis Long <[email protected]> wrote: > > I don’t have a problem with new features being paid. I do have a problem > with disabling existing functionality we paid for. I have filed an > complaint. I encourage all to follow Jonathan’s instructions. I also > contacted Voicedream and pointed out where I believe they are in violation > of the guidelines. > > > > *From:* [email protected] <[email protected]> *On Behalf Of > *Grant Hardy > *Sent:* Wednesday, April 3, 2024 3:06 PM > *To:* [email protected] > *Subject:* Re: Please submit feedback to Apple about Voice Dream Reader > > > > Hey Richard, > > > > If I may, I do feel like the distinction between ‘rules’ and ‘guidelines’ > is a bit pedantic. The App Store review guidelines at > https://developer.apple.com/app-store/review/guidelines/ do also use the > term “rule” frequently throughout the text. For example, they say, “We hope > these guidelines help you sail through the review process, and that > approvals and rejections remain consistent across the board. This is a > living document; new apps presenting new questions may result in new rules > at any time.” > > > > In this case the guideline I referenced, 3.1.2, states: “If you are > changing your existing app to a subscription-based business model, you > should not take away the primary functionality existing users have already > paid for.” > > > > This is pretty clear in my view, it’s essentially saying, don’t try to > charge for something a user already bought, don’t take away purchases users > already made. And that Apple page says they hope the guidelines will be > enforced consistently across the board. The guideline also makes common > sense to me. For example, I wouldn’t sell you a music album, then expect > you to rent it out later. > > > > This looks pretty clear-cut to me. You are absolutely right that it may > not turn out to be an issue for this developer. The Apple reviewers may not > notice, they might notice but let it slide, the guidelines may be changed, > something else might happen. However at this point, it’s pretty clear that > Apple doesn’t want developers to rent out features that users already > bought. > > > Grant Hardy > > > > > > On Wed, Apr 3, 2024 at 9:32 AM Richard Turner <[email protected]> > wrote: > > People have been quoting an Apple guideline for Developers concerning > Voice Dream Reader changing to a subscription model and changing people's > access to new content etc. > > I decided to look at definitions. Here is the Marium Webster dictionary > definition of "Guidelines:" > > 1. a line by which one is guided: such as > > *a**:* a cord or rope to aid a passer over a difficult point or to permit > retracing a course > > *b**:* an indication or outline of policy or conduct > > Now, a rule is quite different and since Apple uses guidelines and not > rules, a developer is not required to strictly adhere to anyone's > interpretation of a guideline in my opinion. Here is the Marium Webster > definition of rules: > Definition (Entry 1 of 2) > > 1. *1**a**:* a prescribed guide for conduct or action > > *b**:* the laws or regulations prescribed by the founder of a religious > order for observance by its members > > *c**:* an accepted procedure, custom, or habit > > *d**(1)**:* a usually written order or direction made by a court > regulating court practice or the action of parties > > *(2)**:* a legal precept or doctrine > > *e**:* a regulation or bylaw governing procedure or controlling conduct > > 1. *2**a**(1)**:* a usually valid generalization > > *(2)**:* a generally prevailing quality, state, or mode *//*fair weather > was the *rule*yesterday — *The New York Times* > > *b**:* a standard of judgment *:*CRITERION > > *c**:* a regulating principle > > *d**:* a determinate method for performing a mathematical operation and > obtaining a certain result > > 1. *3**a**:* the exercise of authority or control *:* DOMINION > > *b**:* a period during which a specified ruler or government exercises > control > > 1. *4**a**:* a strip of material marked off in units used especially > for measuring *:* RULER sense 3, TAPE MEASURE > > *b**:* a metal strip with a type-high face that prints a linear design > > *also* *:* a linear design produced by or as if by such a strip > > 1. *as a rule* > > *:* for the most part *:* GENERALLY > > > > > > > > Richard, USA > > “Grandma always told us, “Be careful when you pray for patience. God > stores it on the other side of Hell and you will have to go through Hell to > get it.” > > -- Cedrick Bridgeforth > > > > My web site: https://www.turner42.com/ > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. 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