Hello,
Thanks for your suggestions but it doesn't work.
I would like to use the phone app to
call 2 taxi companies. They play a menu with the option to
press “0” to be
redirected to the operator.
They
do not give the option to stay on the line to be redirected to
an operator.
The menu then repeats continuously.
I was told that the “0” could be
automatically sent by editing the contact and adding 1 or more
commas and “0” to
the end of the phone number field.
I tried 1 and then more commas after
the taxi number followed by the number “0”.
The menu continues to repeat.
Using 3 commas there is enough of a delay to
hear:
Press 1 to order a taxi,
press 0 for an
operator.
I then hear the touch tone but the menu
continues.
When placing the call manually, I can
use VoiceOver to double tap “0”.
The operator then comes on the line.
The phone app does not connect after
sending the touch tone for “0”.
Is there another character required at
the end of the phone number field?
Peter T.
On 2024-04-24 12:48 AM, Katrina
Anderson wrote:
Peter, try the following:
- Inside of the contact,
there is an edit button. Click on that; you
can swipe through and open fields as desired. When
finished editing, click on update or save…can’t recall the
prompt, but do whatever is needed to save the changes.
- Navigate to and open
(single finger double tap) the phone number field.
- Put the cursor at the end
of the phone number.
- Add 1 or more commas and
then zero. The commas are there to pass
time and/or get to the prompt to tap zero. You
could try using 1 comma to see if that is sufficient, and
if not, continue to add commas as needed. When
finished editing, remember to save your changes. That
may be a poor explanation; perhaps someone else can do a
better job.
- Although it is a tad more
complex and/or requires more effort, you can use the
commas to automatically move you through automated
systems. I use commas in contacts where
multiple responses are needed. For example,
the first prompt might require me to push 3, the second
prompt might require me to push 1, etc. It
takes some trial/error to determine how many commas are
placed between digits, but when done, all I have to do is
activate the contact and wait as digits are automatically
entered. Different actions are needed at a
particular point in my banks process, so I include only
digits needed to that point; I can then manage to tap the
required digit when prompted.
Hello,
I’m using the iPhone 14 and IOS 17.4.
My Contacts has two taxies and
whenever I call one of them, a talking menu comes up. With
each menu there is no option to remain on the line to be
redirected to a live operator. The menu keeps repeating.
I have to enter the number zero for
the operator.
In a noisy area, it is difficult to
find the number (on the onscreen number pad), with VoiceOver
and the menu talking at the same time.
Is there a way to have zero (or
another number) pressed without having to use VoiceOver?
Peter T.
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