You guys, since she's also a T-Mobile customer, she can also download the 
digits app and it is accessible and she can also use that to make phone calls 
from her XR. And you don't have to pay for an additional phone line.

On Dec 30, 2024, at 12:43 PM, 'Richard Turner' via VIPhone 
<[email protected]> wrote:

Janet,
You can use FaceTime for other iPhone users.  It would likely use your email 
address.
You could also set up Skype, though again, unless you also have a Microsoft 365 
account, you would have to pay for phone calls to regular numbers, though you 
can call any Skype user in the world using the Skype ID.

But, I don’t think any of them allow for emergency calls.

Even though it is a bit pricy these days, that is why we keep our landline.


Richard,
“Reality is the leading cause of stress for those who are in touch with it.”
– Jane Wagner, from The Search for Signs of Intelligent Life in the Universe.

My web site: https://www.turner42.com<https://www.turner42.com/>



From: 
[email protected]<mailto:[email protected]><[email protected]<mailto:[email protected]>>
 On Behalf Of janet gross
Sent: Monday, December 30, 2024 10:28 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: using Wi-Fi On A Xr Phone Question Please.

Hi Matt,

Thank you for this, but this isn’t what I wanted to hear!  Smile!
You would think T-Mobile would have known this when I talked to them over the 
phone.
I need to keep my old XR phone in case of emergency or if something was to 
happen to my 16 pro phone, I could always use the old XR, but it doesn’t appear 
that is going to happen for me.
So, my next question how does one set up Whatsapp on my phone, and how reliable 
is the Whatsappp?
I don’t know anything about the Whatsapp.
I don’t really want to pay T-Mobile $20.00 each month for a second line on my 
old XR.
I started to call T-Mobile so I got out my old XR, and I got a message the 
battery level was 18 percent, so I am currently charging it.


Kindly,

Janet.



From: 
[email protected]<mailto:[email protected]><[email protected]<mailto:[email protected]>>
 On Behalf Of Matt White
Sent: Monday, December 30, 2024 11:50 AM
To: [email protected]<mailto:[email protected]>
Cc: [email protected]<mailto:[email protected]>
Subject: Re: using Wi-Fi On A Xr Phone Question Please.

My understanding is that Wi-Fi calling is a feature that allows you to use your 
personal or other wireless networks to route calls to your carrier, in lieu of 
a cellular connection. Once you transfer service to a new device, and you don’t 
have cellular service on that old device, This will likely not work.
You should still be able to use non-cellular communication options, like 
FaceTime, WhatsApp, Signal, etc. because those do not rely on services from 
your carrier.
Sent from my iPhone

On Dec 30, 2024, at 11:30, janet gross 
<[email protected]<mailto:[email protected]>> wrote:

Hi Richard,

I was afraid someone would tell me that!  Smile!
I just thought maybe there might be some setting on the phone that I could 
change.
Ok now, here I go again on the phone with tech support!  Wow, I dread this!

Kindly,

Janet



From: 'Richard Turner' via VIPhone 
<[email protected]<mailto:[email protected]>>
Sent: Monday, December 30, 2024 11:23 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: using Wi-Fi On A Xr Phone Question Please.

Your only course is to call them back.
Or, change carriers, which is probably not a good choice at this point.



Richard,
“Reality is the leading cause of stress for those who are in touch with it.”
– Jane Wagner, from The Search for Signs of Intelligent Life in the Universe.

My web site: https://www.turner42.com<https://www.turner42.com/>



From: 
[email protected]<mailto:[email protected]><[email protected]<mailto:[email protected]>>
 On Behalf Of janet gross
Sent: Monday, December 30, 2024 9:13 AM
To: [email protected]<mailto:[email protected]>
Subject: using Wi-Fi On A Xr Phone Question Please.

Hello Everyone,

I bought a new iPhone 16 Pro, I want to use my old XR phone for Wi-Fi calling.
I called my phone carrier T-Mobile after I tried turning on Wi-Fi calling on my 
old XR phone, and I kept getting a message if I want to use Wi-Fi calling I 
will need to call T-Mobile.
I called T-Mobile, and I asked them about this, they said they don’t see that I 
ever had a XR phone with them.
I explained I had a XR phone for 6 years with them, and matter of fact, I told 
them I’ve been with them as my phone carrier for 20 years.
So, after the rep kept putting me on hold, he finally told me they will need to 
turn on the Wi-Fi from their end and that will take 24 hours, and he told me 
that last Thursday.
I never got any text message from them, and I still can’t use Wi-Fi calling on 
my old XR phone.

Thank you all.
Any suggestions will be appreciated.

Kindly,

Janet



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