Hi Debbie,
I am sending this to the list and also directly to you so you don't miss it and also because it may be of use to somebody else. I just went into Settings and Mail, Contacts, Calendars and then "Add Account" to try and reproduce the issue. I started to set up a mail account and when I put focus in the Incoming Mail Server field, I noticed the keyboard was completely different from what you normally find. For one thing there is no space bar since I guess Apple wants to avoid mistakes and there is no need for a space in this field, in fact, it would probably cause issues if one was accidently inserted. So, here is what I found (the @ symbol is there, but in a very different place. On the letters keyboard, across the bottom where the space bar normally is (between the "Return" key on the right and the "Next Keyboard" on the left which may not be there for others who don't have additional keyboards added, you have 3 things: Period Slash .com Incoming and outgoing are usually server addresses like, for example, imap.google.com or smtp.google.com I am, by the way, not sure why you would need an @ symbol in one of these fields, I have never seen a case where an email address should be in one of these. Anyhow, if you switch to More Numbers, you find the @ symbol on the very left just under the number row instead of second from the right where it normally is. It would be under the number 1. Here is the complete layout without the numbers which are in the top row: At Anpercent Percent Questionmark Comma Equals Left Bracket Right Bracket More Numbers Underscore Colon Hyphen Plus Delete More Letters Next Keyboard Period Slash .com Return Hope this clears things up. Regards, Sieghard From: Debbie Downey [mailto:[email protected]] Sent: Thursday, July 11, 2013 9:24 AM To: [email protected] Subject: RE: Weird onscreen keyboard problem! HI Sieghard, Sorry, I already responded on list before I saw your message. I'll paste it below! Thanks! HI Sieghard, Thanks for that most comprehensive explanation! What I am trying to do is to enter a user name in the incoming and outgoing mail server fields under, mail/contacts. . This is where I am now not seeing the @ sign; I just have the spacebar in that bottom area of the screen as you described. It's probably just a field where I can't use the @ sign! I am using an Iphone 4S running IOS 6.1 Thanks! _____ From: Sieghard Weitzel [mailto:[email protected]] Sent: Thursday, July 11, 2013 12:09 PM To: 'Debbie Downey' Subject: RE: Weird onscreen keyboard problem! Hi Debbie, I am taking this off-list, but I like figuring out stuff so I am hoping you could explain to me exactly where it is you are not finding the @ symbol. Is it in Settings and Mail, Contacts, Calendars or is it in a particular app? If it's an app, which one is it? Tell me the steps you take to get to this field and I'll check it out. Regards, Sieghard -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
