Thanks! We've got it figured out!  

Debbie
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Raul A. Gallegos
Sent: Thursday, July 11, 2013 4:58 PM
To: [email protected]
Subject: Re: Weird onscreen keyboard problem!

Hi, if it's a user name field, the @ sign will be there. if ti's a server
field it may not be there, although I have seen it on occasion. 
So it depends. However as others have said, it may be in a different
location. If ti's not in the usual spot of an email address entry field,
then tap the more numbers button under the left shift, and the @ sign will
be toward the right, where the letter K or L usually is.

--
Raul A. Gallegos
Accordion to a recent survey, replacing words with the names of musical
instruments in a sentence often goes undetected. - Sheldon Cooper Twitter
and Facebook user ID: rau47

On 7/11/2013 11:21 AM, Debbie Downey wrote:
> HI Sieghard,
>
> Thanks for that most comprehensive explanation!
>
> What I am trying to do is to enter a user name in the incoming and 
> outgoing mail server fields. This is where I am now not seeing the @ 
> sign; I just have the spacebar in that bottom area of the screen as 
> you described. It's probably just a field where I can't use the @ sign!
>
> I am using an Iphone 4S running IOS 6.1
>
> Thanks!
>
>
>
> Debbie
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On 
> Behalf Of Sieghard Weitzel
> Sent: Thursday, July 11, 2013 11:56 AM
> To: [email protected]
> Subject: RE: Weird onscreen keyboard problem!
>
> Hi Debbie,
>
> Can you tell me exactly where you are when you are looking for the @
symbol?
> The fact is that in designated email fields, for example, when you 
> enter the "To" address while you are composing an email, the @ symbol 
> is just to the right of the space bar and to the right of that is a 
> period, then you have the Return key.
>
> I suggest you try this out. Open the Mail app and double tap on 
> "Compose" at the bottom right.
> Your cursor will now be placed into the "To" field.
> Find the Return key at the very bottom right, now move your finger 
> slightly left or just flick left once.
> Voiceover will announce "period"
> Move a bit more left or flick left againand you now hear Voiceover 
> announce the @ symbol, after that you have the space bar.
>
> OK, now double tap  in the message body field.
> Now check your onscreen keyboard, once again focus Voiceover on the 
> "Return button.
> Move left or flick left and you will find that both the period and @ 
> are gone and you are immediately on the space bar which now takes up 
> the entire area.
> Now touch and release the "More Numbers" button.
> Find the 0 at the very right of numbers row. Just below at the very 
> right edge is the " symbol, one symbol/space to the left of it is now 
> the @ symbol.
> In fact, here is everything you have from left to right in that second 
> row (I am spelling out most of the symbols to make them read correctly):
> Hyphen comma Slash Colon Semicolon Left Paren Right Paren Dollar 
> AnPercent At quotation mark In the bottom row in between the "More 
> Symbols" button on the left and the "Delete" button on the right are 
> most of the punctuation
> symbols:
> Period Comma Questionmark Exclamationmark Apostrophy
>
> In certain fields like a field where always the email address is 
> required which often includes login fields on web pages, the @ symbol 
> and the period will be on the main letters keyboard to the right of 
> the space bar so it's easier and faster to find them.
> The same goes for fields where a URL is expected, you often have a 
> Slash, period and even a ".com" key on the main letters keyboard and 
> of course if strictly numbers are possible you may end up with a 
> numerica phone keypad instead of the regular onscreen keyboard where 
> you have to first switch to More Numbers. I actually wish developers 
> would use this feature more often because in many apps like for banks 
> or credit cards, it would make much more sense to have just the 
> numeric keypad show up when it is necessary to enter one's credit card
number, but usually the regular keyboard is displayed.
>
>
> Good luck,
> Sieghard
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On 
> Behalf Of Debbie Downey
> Sent: Thursday, July 11, 2013 8:28 AM
> To: [email protected]
> Subject: RE: Weird onscreen keyboard problem!
>
> Hi Mike,
>
> I'm beginning to wonder if you are correct in that the developer can 
> determine what type of text field to use as now that I've turned on 
> punctuation in the rotor and set it to some and and then to all, in 
> both cases the @ sign appeared when entering an email address. 
> However, in settings, when trying to enter an email address the @ sign is
not there!
>
> Thank you!
>
> Debbie
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On 
> Behalf Of Mike Arrigo
> Sent: Wednesday, July 10, 2013 11:50 PM
> To: [email protected]
> Subject: Re: Weird onscreen keyboard problem!
>
> I have seen this a few times, I think it depends on what you are 
> entering, I find when I need to enter an email address, it does show 
> up. I think developers can indicate what type of text field they want to
use.
> On Jul 10, 2013, at 4:54 PM, "Debbie Downey" 
> <[email protected]>
> wrote:
>
>> Hello,
>>
>> I have noticed that the @ sign has disappeared from my onscreen keyboard!
> Anyone have any ideas of what may be going on?
>>
>> Thanks!
>>
>> Debbie
>>
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