Hello Ron,
My phone is backed up to the i cloud.
Robert Stigile
phone: 818-381-9568
e-mail: [email protected]
Skype: robertstigile1
Twitter: rstigile
----- Original Message -----
From: Ron Pelletier <[email protected]
To: <[email protected]
Date sent: Sun, 13 Oct 2013 23:42:44 -0400
Subject: RE: I phone 5
Hi Robert,
I think I can help you but you won't like it.
I had something similar happen and called Apple Care.
First, you need to plug your phone to your computer.
Second, you need to press the home button along with the power
button and
hold for 30 seconds to a minute. It will talk to you when it is
ready. You
will be asked if you want to restore your phone which is what you
want
If you try to restore your phone without doing this, it will tell
you that
you need to turn off "Find my phone" in Settings which you can't
get to
because your phone is locked.
if you have backed up your phone to your computer. That will
restore your
phone to what it was when you backed it up.
Make sure you don't click on "Setup my phone as a new phone"
When it is finished restoring, it will synch and all your apps
will come
back onto your phone.
If you don't have a backup, then you are S O L and you will
definitely have
to call Apple Care and I have no idea what they will do at that
point.
Ron & Danvers
Falling down is part of LIFE...
Getting back up is LIVING...
-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf
Of robert stigile
Sent: Sunday, October 13, 2013 10:44 PM
To: [email protected]
Subject: I phone 5
Hello All,
I am in need of some assistance if anyone can figure out what I
can do, or I
just may have to go to the apple store.
Yesterday, my phone was sitting on a table, and I locked the
phone and
turned voiceover off, so it wouldn't make any noise in a meeting.
I decided, it would be best to just turn the phone off so I did
as usual
pressing the power button until Siri said slide or double tap to
turn off,
and then I double tapped and it shut down.
Later, when I turned the phone back on, it did not come up asking
me to
enter my pass code, but rather it didn't say anything.
I pressed the home button and started swiping left and right and
it would
only say, help listen and the power battery level.
I pressed the power button and the home button 5 times, and
didn't help any.
I later had a sighted person who knows a lot about technology and
the I
phone look at it, and she played with it for four hours and
finally gave up.
I can tell Siri to do things like call someone check messages and
so forth,
but to actually get to apps and things it will not let me do
that.
This afternoon, I got it to tell me that I needed to insert my
pass code to
unlock which I did enter, but it said it could not unlock the
phone.
Any ideas would be greatly appreciated.
Thank you,
Robert Stigile
phone: 818-381-9568
e-mail: [email protected]
Skype: robertstigile1
Twitter: rstigile
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