Hi John, The point is that he can't get to the app switcher. He can't even unlock the phone!
Ron & Danvers Falling down is part of LIFE... Getting back up is LIVING... -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Diakogeorgiou Sent: Monday, October 14, 2013 9:22 AM To: [email protected] Subject: Re: I phone 5 If you can get to the app switcher see what is running and try closing all your apps. I don't know if that will help or not. On 10/13/13, Ron Pelletier <[email protected]> wrote: > Hi Robert, > > I can't remember if it gave that option but you have nothing to lose. > > Connect your phone to your computer and hold the 2 buttons for 30 > seconds to a minute. It comes up with more than one choice but I > can't remember if restoring from iCloud was one of them but I think > there was such a choice. > > Like I said, you have nothing to lose in trying and seeing what comes up. > > Good luck! > > Ron & Danvers > > > Falling down is part of LIFE... > Getting back up is LIVING... > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of robert stigile > Sent: Sunday, October 13, 2013 11:49 PM > To: [email protected] > Subject: RE: I phone 5 > > Hello Ron, > My phone is backed up to the i cloud. > > > Robert Stigile > phone: 818-381-9568 > e-mail: [email protected] > Skype: robertstigile1 > Twitter: rstigile > > ----- Original Message ----- > From: Ron Pelletier <[email protected] > To: <[email protected] > Date sent: Sun, 13 Oct 2013 23:42:44 -0400 > Subject: RE: I phone 5 > > Hi Robert, > > I think I can help you but you won't like it. > I had something similar happen and called Apple Care. > First, you need to plug your phone to your computer. > Second, you need to press the home button along with the power button > and hold for 30 seconds to a minute. It will talk to you when it is ready. > You > will be asked if you want to restore your phone which is what you want > If you try to restore your phone without doing this, it will tell you > that you need to turn off "Find my phone" in Settings which you can't > get to because your phone is locked. > if you have backed up your phone to your computer. That will restore > your phone to what it was when you backed it up. > Make sure you don't click on "Setup my phone as a new phone" > When it is finished restoring, it will synch and all your apps will > come back onto your phone. > > If you don't have a backup, then you are S O L and you will definitely > have to call Apple Care and I have no idea what they will do at that point. > > Ron & Danvers > > Falling down is part of LIFE... > Getting back up is LIVING... > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of robert stigile > Sent: Sunday, October 13, 2013 10:44 PM > To: [email protected] > Subject: I phone 5 > > Hello All, > I am in need of some assistance if anyone can figure out what I can > do, or I just may have to go to the apple store. > Yesterday, my phone was sitting on a table, and I locked the phone and > turned voiceover off, so it wouldn't make any noise in a meeting. > I decided, it would be best to just turn the phone off so I did as > usual pressing the power button until Siri said slide or double tap to > turn off, and then I double tapped and it shut down. > Later, when I turned the phone back on, it did not come up asking me > to enter my pass code, but rather it didn't say anything. > I pressed the home button and started swiping left and right and it > would only say, help listen and the power battery level. > I pressed the power button and the home button 5 times, and didn't > help any. > I later had a sighted person who knows a lot about technology and the > I phone look at it, and she played with it for four hours and finally > gave up. > I can tell Siri to do things like call someone check messages and so > forth, but to actually get to apps and things it will not let me do that. > This afternoon, I got it to tell me that I needed to insert my pass > code to unlock which I did enter, but it said it could not unlock the phone. > Any ideas would be greatly appreciated. > Thank you, > > Robert Stigile > phone: 818-381-9568 > e-mail: [email protected] > Skype: robertstigile1 > Twitter: rstigile > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > > 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