Hi,

 

How could we explain that it has been working for me from the get go if it
is a software problem?  That's what I don't understand.  The only slight
problem I have is that I have to re-confirm my finger print often for the
app store.  That is probably due to the fact that I have a problem that
makes my screen freeze and I have to reset.  When I reset, my finger print
to unlock the phone still works but I have to confirm it with the apple
store.

 

I think that it is not new but newer technology that still needs a lot of
work.

 

Ron & Danvers

   

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Robin Christopherson
Sent: Monday, December 16, 2013 3:45 PM
To: [email protected]
Subject: Touch ID only works for a couple of days

 

Dear listers

 

I really do think this is a software issue and nothing to do with the sensor
or the roughness, smoothness or oddness of ones finger or thumb pads. The
reasons why I think this are because firstly Apple wouldn't, in my opinion,
settle for a technology that only works for people with 'average' or
'normal' fingerpads - they hold customer satisfaction and press sentiment in
too high regard to risk a major popular backlash. My second reason is that
it works fine for a day or so then stops working. Reset it and the same
again. That says software to me and not hardware. Of course I could just be
wishful thinking.

 

As an update I programmed my thumb into three slots a few days ago as you
know and, fingers crossed, it seems to be holding out. This could of course
be premature and it could stop working tomorrow but this approach of
recording the same digit multiple times may just be helping.

 

Any other helpful or alternative suggestions welcomed. By the way it wasn't
my intention to start a thread on Apple's approach to releasing immature
technologies - we could talk about maps or Siri etc, but I'd rather we
focused on solutions.

 

Thanks, Robin.

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