Simon,

Full security, including username/password based authentication, is
currently available only in the AdderLink IP Viewer.  This support will be
more generally available with the release of VNC Enterprise Edition (see
http://www.realvnc.com/products/enterprise for further information).

The most likely cause for CotVNC seeing the connection close unexpectedly is
that CotVNC doesn't support the secure session protocol used by the
AdderLink IP, and that the AdderLink IP is set to have Encryption Always On.
If you set Encryption Prefer On then you should find that CotVNC can
connect, albeit without encryption.
If that doesn't help then select Force Protocol 3.3 from the Advanced
Properties page, which will make the AdderLink IP more compatible with old &
poorly behaved viewers.

The Java Viewer supplied with WinVNC 3.3.7 is older than the one supplied
with the AdderLink IP - it's possible that there is a legacy compatibility
issue there between the new viewer and Safari's VM.  Do you get any output
from the Java console when running the AdderLink IP Java Viewer?

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Simon Hobson
> Sent: 06 September 2004 11:34
> To: [EMAIL PROTECTED]
> Subject: RE: Mac OS-X to VNC
> 
> James Weatherall wrote:
> 
> >VNC 4 and VNC 3 are protocol-compatible - their viewers and 
> servers can 
> >be used interchangeably if required.  All that you'll see is that 
> >certain features (such as local cursor rendering) aren't available 
> >unless both sides support them, obviously.
> 
> The username/password capability in V4 would be useful to us 
> - do you know if anyone is working on V4 support on OS X ?
> 
> >What is the problem you are seeing with the "piece of kit" & 
> CotVNC / 
> >Java Viewer?  Is the kit supplying a Java viewer of its own 
> or are you 
> >getting one from somewhere else?
> 
> The piece of kit is AdderLink IP from Adder Technology.
> 
> Connecting with CotVNC I give the address and password, click 
> on connect, then absolutely nothing happens - then about 3-4 
> minutes later CotVNC pops up the "closed connection" dialog* 
> (the same one used if an active connection is closed).
> 
> If I connect with the built in Java viewer (VNC Viewer for 
> Java version 4.0b6s, using Safari v1.2.3 on Mac OS X 10.3.5), 
>  then I get video, but now keyboard or mouse control.
> 
> In both cases, I can connect and control my PC running WinVNC 3.3.7.
> 
> *The actual dialog is "Terminate Connection. The server 
> closed the connection" with buttons for Reconnect and OK.
> 
> Simon
> 
> -- 
> 
> NOTE: This is a throw-away email address which will reach me 
> for as long as it stays spam-free, remove date for real address.
> 
> Simon Hobson MA MIEE, Technology Specialist Colony Gift 
> Corporation Limited Lindal in Furness, Ulverston, Cumbria, 
> LA12 0LD Tel 01229 461100, Fax 01229 461101
> 
> Registered in England No. 1499611
> Regd. Office : 100 New Bridge Street, London, EC4V 6JA.
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