This trend is called Globalisation.  Instead of competing with the cheapest
product or service in Australia, we now compete for the cheapest in the
world.
Its why consumer appliances are so cheap and why labour costs are getting
squeezed.
Its also why John Howard wants to dismantle the minimum wage system.
Anyway, this is getting seriously off topic, so I'll end there.
Bill Currie


On 5/7/05 7:07 PM, "Aurora" <[EMAIL PROTECTED]> wrote:

> 
> Hi,
> 
> In reply and some how I feel like defense.
> 
> I don't care where they are located if the service is good but it wasn't
> when HP went to India and from my call this morning Apple India isn't
> either.
> 
> It isn't the workers fault I know but they can't/or are not allowed to
> answer a question that isn't on their script. I don't mind spelling things
> or repeating answers but I would like them to be able to answer simple
> questions such as if I'll get a renewal notice.
> 
> You get such wonderful service from the apple service centres and in the
> past from Apple Australia I just find it sad that making money for
> shareholders overtakes the reputation of the brand.
> 
> What I am trying to say in a very inarticulate manner is that I felt the
> loss of community that Apple has always represented to me.
> 
> Smiles
> Teresa
> 
> 
> 
> 
> 
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