Hi Laura, My apologies, I did not read your reply closely enough and because the body of your reply came through in black text, I missed that the blue text (in specific response to the steps) was also part of your same reply.
Regards (in much embarassment) Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com on 19/1/10 2:54 PM, Laura Webb at el...@iinet.net.au wrote: > Hi Neil > > Thanks. I take your point. > > I thought I was doing exactly what you suggest. Rod was already aware of "the > problems I was having" which is the reason he responded to my initial post on > this issue. I did go through his email step by step with comments about what > I had done, at least that's what I thought I had done! > > Your input is much appreciated. > > Regards > Laura > > > On 19/01/2010, at 1:56 PM, Neil Houghton wrote: > > Hi Laura, > > Sorry, I have no experience/help to offer in this area. > > However, I do have a couple of suggestions to make regarding how you are > attempting to solve this and use the list: > > Rather than saying something like ³I'm still having problems² give details on > just WHAT problems you are encountering (and when) it helps people to help > you. > > If someone like Rod or Ronni has suggested a step-by-step procedure, then go > through it and then report back which steps you successfully completed and at > which step you encountered a problem and exactly what the problem was. > > The more specific the info you provide and the better you describe your > problems, the more likely someone on the list will recognise exactly what your > problem is and how to fix it. > > Just my 2c worth but that has certainly been my experience. > > > Regards > > > Neil -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
