Hi Peta

You should have "Epson Printer Utility", which almost always gets installed
if the CD was used to install it.
You *may* find an alias to it in your Applications folder.
If you don't then there should also be one installed in the following
location.

NOTE: As the following is buried away in Library folders used by the system
please don't move or change or rename anything in here, as all the folder
structure is set a specific way the System requires it. Moving or changing
things can have damaging effects to your computer.
/end note. 

Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities

Inside here should be a Utility called Epson Printer Utility (may have a 1
or 2 or 3 after it). If you run this it will allow you to do the Print Head
clean.
(If the alias for it isn't in the Application folder, once it's running then
you can Control click on it's Dock icon and Choose "Keep in Dock", that way
it's there for whenever you need it next, without having to and relook for
it)

Once you open it, just follow you nose. It should bring up a window listing
your model of printer, which you click next arrow, and it will show it's
connected via USB. Once you click through enough arrows etc it will take you
to a main "choice" window, where one of the options will be "Head Cleaning".

(Looks like this link, although not for your printer model):-
<http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson%2
0printer%20utility%20functions%20b>
(Or if the above link doesn't work, here's a tiny one)
<http://tinyurl.com/yagu6k4>

That should get it working for you (hopefully).

Kind Regards
Daniel

Sent from my iPhone

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: <daniel @ macwizardry . com . au>
Web:   <http://www.macwizardry.com.au>


**For everything Macintosh**



On 6/4/10 7:16 PM, "peta belczowski" <[email protected]> wrote:

> 
> Thanks for this, but no, as I explained to Ronni, this option has never come
> up since we connected the Epson to the Mac (it used to show up with my Toshiba
> pc).  So I cannot access in this way and there is definitely a problem with
> horizontal lines.  (The printer therefore has not been cleaned for the past 2
> years or so.)
> 
> 
> On 06/04/2010, at 11:04 AM, Kaye and Geoff wrote:
> 
>> 
>> Peta,
>> 
>>> I have had my Epson Stylus Photo R310 Printer for several years (probably a
>>> few several years!)
>> 
>> Do you have Printer Setup Utility? If so, open this, select your printer,
>> then click on the "utility" button to get access to head cleaning, etc.
>> 
>> Cheers, K
>> -- 
>> Kaye Stott and Geoff Prince
>> email: [email protected]
>> web: http://www.kgweb.org.au
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Unsubscribe - <mailto:[email protected]>
>> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Unsubscribe - <mailto:[email protected]>
> 





-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[email protected]>