Hi Peta, Just adding to Daniel's expert advice. Sometimes when you transfer applications across, especially if you are coming from another version of OS X (OS X 10.5 to 10.6), you find you need to either re-install some applications or at least have to put in the serial numbers again.
I have had two replacement Logic Boards for my 17" MacBook Pro and each time I have found I needed to re-install quite a lot of applications. Some just needed to be re-activated or Serial Numbers added. I remember particularly Adobe Acrobat Professional 8 & CS4 required re-installing and activating. Cheers, Ronni On 08/04/2010, at 7:20 AM, peta belczowski wrote: > Thank you Daniel, I will try these steps. > > Peta > > > On 07/04/2010, at 8:35 PM, Daniel Kerr wrote: > >> >> Hi Peta >> >> Sounds like a few issues going on there. >> For the Epson one, it may pay to remove the printer and reset it up then see >> how it goes. >> >> For the Adobe software you can deactivate it on the old machine which then >> allows you to active it on the new machine. >> Other programs can be similar. >> >> Hope that helps. >> >> Kind Regards >> Daniel >> >> >> On 7/4/10 6:56 PM, "peta belczowski" <[email protected]> wrote: >> >>> Thank you to all who replied to my Epson printer problem. >>> >>> Yes, I had discovered "LITE" when following Daniel's instructions. >>> >>> Also the message "the printer is not registered" once I arrived at this >>> point; >>> therefore I apparently cannot take things any further. >>> >>> Possibly my previous Mac had all the registration details. When my husband >>> bought me my lovely Mac OS X, which of course has Snow Leopard, and I >>> connected the external hard drive (which Daniel had installed onto my first >>> Mac), all programs etc transferred/copied beautifully to this machine and I >>> was soooooo impressed. >>> >>> The "ink level status and buttons for “Nozzle Check” and “Head Cleaning”, >>> not >>> highlighted, cannot use. >>> >>> Problems - when we have bought programs for another Mac, I believe the newer >>> Mac needs re-registering with new reg. numbers. >>> >>> For example, with my first earlier Mac I had bought and paid for Adobe. I >>> was >>> too busy learning and re-educating my ways of doing things from a PC and had >>> never used the Adobe program. Now, although it has transferred to my new >>> Mac, >>> I cannot use the program. >>> >>> Too time consuming in today's world - of course I want instant results! >>> >>> Peta >>> >>> >>> >>> On 07/04/2010, at 5:58 PM, Ronda Brown wrote: >>> >>>> >>>> Hey Daniel, >>>> >>>> Not your bad;-) You did give the correct path to the utility. >>>> >>>> Sorry to hear you are suffering with cold/flu ... Plenty of liquids (not my >>>> champagne) ... And Sleep! >>>> Do you remember what SLEEP is?? >>>> >>>> Get well. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> Sent from Ronni's iPhone >>>> >>>> On 07/04/2010, at 5:16 PM, Daniel Kerr <[email protected]> wrote: >>>> >>>>> >>>>> Oops thanks Ronni, my bad >>>>> >>>>> That's what I get for working off memory when away from my "real >>>>> computer". >>>>> (plus having cold and flu, does that count as an "oops" pass as well?) :o) >>>>> I was sort of close then. Lol :) >>>>> >>>>> Kind regards >>>>> Daniel >>>>> >>>>> >>>>> Sent from my iPhone >>>>> >>>>> --- >>>>> Daniel Kerr >>>>> MacWizardry >>>>> >>>>> Phone: 0414 795 960 >>>>> Email: [email protected] >>>>> Web: <http://www.macwizardry.com.au> >>>>> >>>>> >>>>> **For Everything Macintosh** >>>>> >>>>> On 07/04/2010, at 4:50 PM, Ronda Brown <[email protected]> wrote: >>>>> >>>>>> >>>>>> Hi Peta & Daniel, >>>>>> >>>>>> The older Epson Printer Utility doesn't work in Snow Leopard. >>>>>> In Snow Leopard it was replaced by "Epson Printer Utility Lite.app >>>>>> >>>>>> You will find it in your Macintosh HD > Library > Printers > EPSON > >>>>>> InkJetPrinter2 > Utility > UTL - "Epson Printer Utility Lite.app" >>>>>> >>>>>> And it is “Lite” – it shows a menu for printers, the Ink level status and >>>>>> buttons for “Nozzle Check” and “Head Cleaning”, but nothing else. >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: >>>>>> >>>>>>> >>>>>>> Hi Peta >>>>>>> >>>>>>> You should have "Epson Printer Utility", which almost always gets >>>>>>> installed >>>>>>> if the CD was used to install it. >>>>>>> You *may* find an alias to it in your Applications folder. >>>>>>> If you don't then there should also be one installed in the following >>>>>>> location. >>>>>>> >>>>>>> NOTE: As the following is buried away in Library folders used by the >>>>>>> system >>>>>>> please don't move or change or rename anything in here, as all the >>>>>>> folder >>>>>>> structure is set a specific way the System requires it. Moving or >>>>>>> changing >>>>>>> things can have damaging effects to your computer. >>>>>>> /end note. >>>>>>> >>>>>>> Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities >>>>>>> >>>>>>> Inside here should be a Utility called Epson Printer Utility (may have >>>>>>> a 1 >>>>>>> or 2 or 3 after it). If you run this it will allow you to do the Print >>>>>>> Head >>>>>>> clean. >>>>>>> (If the alias for it isn't in the Application folder, once it's running >>>>>>> then >>>>>>> you can Control click on it's Dock icon and Choose "Keep in Dock", that >>>>>>> way >>>>>>> it's there for whenever you need it next, without having to and relook >>>>>>> for >>>>>>> it) >>>>>>> >>>>>>> Once you open it, just follow you nose. It should bring up a window >>>>>>> listing >>>>>>> your model of printer, which you click next arrow, and it will show it's >>>>>>> connected via USB. Once you click through enough arrows etc it will take >>>>>>> you >>>>>>> to a main "choice" window, where one of the options will be "Head >>>>>>> Cleaning". >>>>>>> >>>>>>> (Looks like this link, although not for your printer model):- >>>>>>> <http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson >>>>>>> %2 >>>>>>> 0printer%20utility%20functions%20b> >>>>>>> (Or if the above link doesn't work, here's a tiny one) >>>>>>> <http://tinyurl.com/yagu6k4> >>>>>>> >>>>>>> That should get it working for you (hopefully). >>>>>>> >>>>>>> Kind Regards >>>>>>> Daniel >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>>> --- >>>>>>> Daniel Kerr >>>>>>> MacWizardry >>>>>>> >>>>>>> Phone: 0414 795 960 >>>>>>> Email: <daniel @ macwizardry . com . au> >>>>>>> Web: <http://www.macwizardry.com.au> >>>>>>> >>>>>>> >>>>>>> **For everything Macintosh** >>>>>>> >>>>>>> >>>>>>> >>>>>>> On 6/4/10 7:16 PM, "peta belczowski" <[email protected]> wrote: >>>>>>> >>>>>>>> >>>>>>>> Thanks for this, but no, as I explained to Ronni, this option has never >>>>>>>> come >>>>>>>> up since we connected the Epson to the Mac (it used to show up with my >>>>>>>> Toshiba >>>>>>>> pc). So I cannot access in this way and there is definitely a problem >>>>>>>> with >>>>>>>> horizontal lines. (The printer therefore has not been cleaned for the >>>>>>>> past 2 >>>>>>>> years or so.) -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
