Hi

 

I'm caught in an endless loop with verification of my Apple ID or perhaps
the iTunes ID.  Frustration level and inability to think clearly are also
rapidly increasing with each loop!  Any suggestions to resolve the issue?

 

Bought an Apple TV this afternoon and got to the iTunes Home Sharing step.
>From my iMac I eventually got my Apple ID resolved (perhaps) with a new 6
character password after going through the Forgot ID and Password routine.
(I thought I knew my ID and P/W, but...)  Responded to the Verify Email
message and that was accepted by Apple.  Checked my details online OK.
Back to Home Sharing: iTunes would not accept the Apple ID user and password
but forced me to open a new account (complete email address) with an 8
character password.   Then iTunes sent me a Verify Email.  This was NOT
accepted as "email address is already verified for another Apple ID".

 

Is the Apple ID a different entity to the iTunes ID?    Do I need to open a
new email account just to satisfy iTunes and ATV?   It is possible I have an
old unused and forgotten  iTunes account that is impacting on this.   Can I
cancel (not just close) my iTunes account(s) and start again?

 

Regards, Alan

 

Alan Smith

  iMac 21.5" Nov 2009

  Intel Core 2 Duo 3.06 GHz / 4 MB

  OSX 10.6.6 Snow Leopard

  Time Machine on 1TB WD My Studio Firewire

 




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