On 12/06/11 8:28 AM, Peter Crisp wrote:
For the first time last night I purchased a movie to watch on the Apple TV. It was fine to watch
through the preview which is no charge of course. But when I purchased the movie it says
"Rented" up the top of screen but when pressing 'Play' it says after a moment "An
error has occurred with this - try again later". So I did try again later quite a number of
times both last night and this morning. I also tried with a second movie and just the same problem
so I could eliminate the first movie as being the problem. Is there a help number to call for this
or can someone extrapolate a setting I may not have set properly?
Regards
Peter.
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I've found renting movies hit and miss, sometimes works almost straight
away and other times takes hours to download and once didn't receive
anything at all but was charged.
If you log into your ITunes account and go to purchase history you'll
see a "report a problem" button press on this to send an email with the
problem your having, they'll get back to you in one to two days and
probably refund the money within 7 days.
I'm starting to think it's easier to rent from a video shop
Chris
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