Hi Chris, You may also be eligible for Applecare. if you purchased the Apple TV less than 90 days ago you unlimited incidents for Apple TV.
> Every iPod and Apple TV comes with a one-year limited warranty, and during > the first 90 days of ownership, includes complimentary telephone technical > support for a single incident for iPod and unlimited incidents for Apple TV. And the software incidents covered are the following: > Apple TV support > > Connecting to AirPort networks > Renting shows from the iTunes Store > Accessing photos on your computer > Streaming content from iPhone, iPad or iPod touch Phone number is: 133 622 Cheers, Carlo On 2011-06-12, at 10:48, Chris Stocks wrote: > > On 12/06/11 8:28 AM, Peter Crisp wrote: >> For the first time last night I purchased a movie to watch on the Apple TV. >> It was fine to watch through the preview which is no charge of course. But >> when I purchased the movie it says "Rented" up the top of screen but when >> pressing 'Play' it says after a moment "An error has occurred with this - >> try again later". So I did try again later quite a number of times both last >> night and this morning. I also tried with a second movie and just the same >> problem so I could eliminate the first movie as being the problem. Is there >> a help number to call for this or can someone extrapolate a setting I may >> not have set properly? >> >> Regards >> >> Peter. >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives -<http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines -<http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe -<mailto:[email protected]> >> >> > I've found renting movies hit and miss, sometimes works almost straight away > and other times takes hours to download and once didn't receive anything at > all but was charged. > > If you log into your ITunes account and go to purchase history you'll see a > "report a problem" button press on this to send an email with the problem > your having, they'll get back to you in one to two days and probably refund > the money within 7 days. > > I'm starting to think it's easier to rent from a video shop > > Chris > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[email protected]> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
