Additional note. In step 4) you will be prompted for a password. Enter the password for the Mac account you are logged in with.
C --- Carlo Margio Real World Computing mob: 0404 296 965 [email protected] www.realworldcomputing.com.au On 03/08/2012, at 22:35 , [email protected] wrote: > Hi Pete, > > Perhaps Tims Macbook is still somehow associated with the old sparsebundle, > which because it has be semi-erased can no longer be mounted. > > I think you should nuke the old sparsebundle using Terminal if you can and > then using Time Machine preferences reselect the the Time Capsule for you > backups. > > So to delete the sparse bundle proceed as follows. > > 1) In Finder mount the Time Capsule by clicking on it in the Finder sidebar. > Navigate to the Data directory but no need to do anything further in Finder. > 2) In Terminal now do the following > $ cd /Volumes/Data > > 3) At this point type > $ ls -l > > and you should see User's.sparsebundle or whatever it is called > > 4) Still in terminal type > $ sudo rm -rf <sparse bundle name> > Where <sparse bundle name> is the name from step 3) > > Good luck! > > Carlo > > --- > Carlo Margio > Real World Computing > > mob: 0404 296 965 > [email protected] > www.realworldcomputing.com.au > > On 03/08/2012, at 22:22 , Peter Crisp <[email protected]> wrote: > >> Hi Carlo, yes I am a big fan of rebooting all devices when all is quiet and >> no data transfers or backup occuring. Just prior to me rebooting the TC, >> Jo's Macbook and James' Macbook just completed their successful hourly >> backups. so shortly after this was over I re-powered the TC AND Tim's >> Macbook, just in case. but still no effect. I am very patient with restarts >> too, to ensure full reboot has settled before commanding any further actions >> - in case activity were to interrupt something important settling. >> >> Regards >> >> Pete.... >> >> >> >> On 03/08/2012, at 10:13 PM, [email protected] wrote: >> >>> Hi Peter, >>> >>> Have you tried rebooting the Time Capsule itself. When none of your >>> computers are backing up and it's quiet. Just unplug it, wait a few seconds >>> and plug it back in. Alternatively you can reboot it from AirPort Utility >>> but unplugging when it is idle works fine too. >>> >>> Just for good measure. Reboot Tims Macbook at the same time. >>> >>> Regards, >>> Carlo >>> >>> --- >>> Carlo Margio >>> Real World Computing >>> >>> mob: 0404 296 965 >>> [email protected] >>> www.realworldcomputing.com.au >>> >>> On 03/08/2012, at 22:08 , Peter Crisp <[email protected]> wrote: >>> >>>> Ok, this is testing me a bit. I have renamed Tims Macbook so username is >>>> "Tims Macbook". I also tried to delete the "User User's" Sparesebundle and >>>> it says can't do that as "Bands" is still in use. I managed to get into >>>> "Bands" and was successful in deleting the contents of "Bands" but unable >>>> to delete the root folder for the sparesebundle. That is probably not >>>> relevant as I am hoping to create a new sparesebundle for "Tims Macbook" >>>> and kick off a whole new backup. >>>> >>>> I've unmounted the Timecapsule many times and reset the backup process to >>>> kick off but every time I re-run the process I get the message "The backup >>>> disc image could not be mounted". I was expecting to see the Time capsule >>>> disc image on the desktop during the backup process (like the other >>>> Macbooks) but it doesn't do that. >>>> >>>> It needs a big stick to fully reset the need to start backup with Time >>>> Machine. The "User's User" sparesbundle root folder still remains too. >>>> >>>> What am I missing? >>>> >>>> Regards >>>> >>>> Pete. >>>> >>>> >>>> >>>> On 03/08/2012, at 5:52 PM, Ronda Brown wrote: >>>> >>>>> Hi Peter, >>>>> >>>>> Minecraft is probably setup to Run as Administrator. Also Net Nanny >>>>> might be restricting it in Tim's Account. >>>>> >>>>> Time Machine backups As an administrator, there’s no special magic you >>>>> have to perform to back up all the User Accounts using Time Machine. By >>>>> default, Time Machine backs up all accounts. >>>>> >>>>> When restoring data from a Time Machine backup, each user is limited by >>>>> their account’s privileges. With a locked down parentally controlled >>>>> account, for example, that account’s user won’t be able to access Time >>>>> Machine (though you, as an administrator, can by modifying the account’s >>>>> limits, do what needs to be done, and then restore those limits). >>>>> >>>>> And no user can access the contents of another user’s backed up files >>>>> from within Time Machine. >>>>> (However, an administrator can browse a Time Machine backup folder within >>>>> the Finder, navigate to another user’s folder, and change the privileges >>>>> on that folder to gain access.) >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> On 03/08/2012, at 5:18 PM, Peter Crisp <[email protected]> wrote: >>>>> >>>>>> Ok, thanks for all that Ronni, I'll go through this all tonight I hope. >>>>>> >>>>>> Just to expand a little more on accounts and machine name, I am actually >>>>>> unsure how User's User came about, yes embarrassing I know, I bet a few >>>>>> chuckles by others, me included. In any case I'll sort that out. On >>>>>> Tim's MacBook, there are two accounts, one for Tim, the other >>>>>> Administrator. 98% of the use of both boys MacBooks is to play a >>>>>> confounded game Minecraft. The other 2% is for iTunes so they can play >>>>>> the West Coast Eagles theme song and synch their apps from iPod Touch's >>>>>> they both have! >>>>>> >>>>>> Anyway, Tim's account is set up with Parental Controls (he's 9), which >>>>>> works fine, but for some reason I never fully explored, Minecraft won't >>>>>> play (I forget the error message) under Tim's account, so I permit him >>>>>> to use the Administrator account - with me doing the login. We have Net >>>>>> Nanny (specific password controlled) on all Macbooks for content control >>>>>> set very HARD and that seems to give the requisite regulation. I suppose >>>>>> there is some exposure he could corrupt something with his Admin >>>>>> privileges but with Time Machine I can restore. >>>>>> >>>>>> So maybe I should explore why Tim's account prevents Minecraft running - >>>>>> if I have the energy that is. >>>>>> >>>>>> Regards >>>>>> >>>>>> Pete >>>>>> >>>>>> On 03/08/2012, at 12:37 PM, Ronda Brown <[email protected]> wrote: >>>>>> >>>>>>> Hi Pete, >>>>>>> >>>>>>>> Currently it is "User's User" and that by the way is not my sons name! >>>>>>>> I think the apostrophe not being ASCII will throw it >>>>>>> >>>>>>> Yes, having any punctuation mark in Computer Name can/will cause >>>>>>> problems with Time Machine >>>>>>> >>>>>>> How on earth did your son's MacBook get the name "User's User"? >>>>>>> What name does he have in System Preferences > Users & Groups ? >>>>>>> >>>>>>>> For housekeeping, should I delete the "User's User" sparse bundle file? >>>>>>> >>>>>>> Yes, delete the "User's User" sparsebundle from Time Capsule. It >>>>>>> possibly does contain some data (therefore taking space) >>>>>>> >>>>>>> To delete the backups for one computer without disturbing anything else >>>>>>> on the Time Capsule's Internal Disk. >>>>>>> 1. Connect via Ethernet cable if possible as much faster than deleting >>>>>>> via Wi-Fi >>>>>>> 2. Open Time Capsule under Shared in Finder Sidebar >>>>>>> 3. Click the Data folder >>>>>>> 4. You will now see a xxxxx.sparsebundle file for each of the computers >>>>>>> that have been backing up. >>>>>>> The file contains the name of the computer and the MAC address so you >>>>>>> should be able to easily identify the xxxxx.sparsebundle file that you >>>>>>> want to delete. >>>>>>> 5. Click the xxxxx.sparsebundle file to highlight it and then click the >>>>>>> 'Gear' shaped icon just above and select 'Move to Trash'. >>>>>>> >>>>>>> NOTE: Be very careful since you will not be able to retrieve the file >>>>>>> if you make a mistake and delete the wrong file. >>>>>>> >>>>>>> After it has deleted everything contained in the sparsebundle; setup >>>>>>> Time Machine in System Preferences > Select Disk and let Time Machine >>>>>>> backup the MacBook >>>>>>> >>>>>>>> Also, is a Time Machine backup a 'whole computer' backup or is it >>>>>>>> account specific? >>>>>>> >>>>>>> Time Machine backups the complete system UNLESS you have chosen to >>>>>>> exclude any items from backups. >>>>>>> You need a full backup of the system in case you ever need to do a full >>>>>>> Restore. >>>>>>> >>>>>>> Do you have more than one User Account on any of the MacBooks? >>>>>>> If so post back and I'll explain more. >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> >>>>>>> On 03/08/2012, at 6:36 AM, Peter Crisp <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> Thanks Ronni, I can see I have at least one issue to resolve- the >>>>>>>> computers name. Currently it is "User's User" and that by the way is >>>>>>>> not my sons name! I think the apostrophe not being ASCII will throw >>>>>>>> it. By contrast the other two MacBooks are properly named after their >>>>>>>> user. >>>>>>>> >>>>>>>> So I will follow your instructions to correct that tonight when I'm >>>>>>>> home again. >>>>>>>> >>>>>>>> The other issue I don't see an immediate solution for is my inability >>>>>>>> to "unmount" the disc image, there is no Eject triangle next to "Time >>>>>>>> Capsule" in the Finder side bar and nor does it appear on the Desktop. >>>>>>>> Maybe this won't matter when the name is resolved as there was never a >>>>>>>> backup in place from which to continue from it seems. I fully expect a >>>>>>>> first time backup is needed. >>>>>>>> >>>>>>>> For housekeeping, should I delete the "User's User" sparse bundle file? >>>>>>>> >>>>>>>> Also, is a Time Machine backup a 'whole computer' backup or is it >>>>>>>> account specific? >>>>>>>> >>>>>>>> Regards >>>>>>>> >>>>>>>> Pete >>>>>>>> >>>>>>>> On 02/08/2012, at 10:00 PM, Ronda Brown <[email protected]> wrote: >>>>>>>> >>>>>>>>> Hi Peter, >>>>>>>>> >>>>>>>>> Just a quick reply before I shutdown from computer work for the day. >>>>>>>>> >>>>>>>>> First, it is important to distinguish this error message from >>>>>>>>> another, similar Time Machine error that states “The backup volume >>>>>>>>> could not be mounted”. This is important as the causes and cures for >>>>>>>>> these two errors can be very different. >>>>>>>>> >>>>>>>>> *Unmount the Backup Disk Image* (TC) >>>>>>>>> If, for some reason, you have manually mounted the Time Machine >>>>>>>>> backup disk image (sparsebundle), or Time Machine failed to eject it >>>>>>>>> after the previous backup, subsequent backups may fail. (Console - >>>>>>>>> “Failed to mount disk image”… “Backup failed with error: 21”) >>>>>>>>> >>>>>>>>> Eject the backup disk image (sparsebundle) by either clicking the >>>>>>>>> little Eject icon to the right of the disk image in the Finders’ >>>>>>>>> Sidebar, or Ctrl-Click the drive icon on the desktop and select >>>>>>>>> “Eject” from the contextual menu. Now try backing up again or >>>>>>>>> launching Time Machine to view previous backups. >>>>>>>>> >>>>>>>>> *Proper Computer Name* # >>>>>>>>> Make sure your computer has a proper name. Go to System Preferences > >>>>>>>>> Sharing. Time Machine needs to differentiate your computer from >>>>>>>>> others on your network (i.e. "Bills MacBook" or "Office iMac"). If >>>>>>>>> the "Computer Name" field is blank, create a name. Realise that if >>>>>>>>> this step is necessary, you will likely have to start the Time >>>>>>>>> Machine backup process over again and do another full initial backup. >>>>>>>>> >>>>>>>>> Time Machine may experience problems if your computer name includes >>>>>>>>> certain characters. Make sure the computer name only includes ASCII >>>>>>>>> characters from the following set. >>>>>>>>> >>>>>>>>> (0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ) >>>>>>>>> >>>>>>>>> Once a change in the computer name occurs, you should stop and >>>>>>>>> restart Sharing on the affected computer. Uncheck and then recheck >>>>>>>>> Sharing in the Services list on the left. >>>>>>>>> >>>>>>>>> Cheers, >>>>>>>>> Ronni >>>>>>>>> Sent from Ronni's iPad >>>>>>>>> >>>>>>>>> On 02/08/2012, at 9:08 PM, Peter Crisp <[email protected]> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Hi, I have 3 Macbooks in my house all attached to a Time Capsule for >>>>>>>>>> backing up. One (MB1) has been backing up VERY reliably since 2009 >>>>>>>>>> when it was first attached, the other two (MB2 and MB3) I thought >>>>>>>>>> were backing up reliably since their connection in early 2012 but on >>>>>>>>>> closer inspection, it is not the case. >>>>>>>>>> >>>>>>>>>> MB1 is an SL (10.6.8) White Macbook, the other two are both 10.5.8 >>>>>>>>>> (Leopard) Black Macbooks. >>>>>>>>>> >>>>>>>>>> Connection was easy when MB2 and MB3 were attached and I thought >>>>>>>>>> they were backing up reliably ever since they were connected and I >>>>>>>>>> was confident as MB1 was so reliable. >>>>>>>>>> >>>>>>>>>> Just the other day I noticed MB2 was not backing up so I took >>>>>>>>>> interest to watch it go through the process. It starts by "preparing >>>>>>>>>> backup" then responds with "The backup disc image could not be >>>>>>>>>> mounted". In Finder on MB2 I am able to see "....Time Capsule" in >>>>>>>>>> the devices panel, but when selected, the sparesebundle does not >>>>>>>>>> appear as they do when doing this on the other two MB's. The >>>>>>>>>> "Modified" date on the MB2 Sparesebundle when checked from the other >>>>>>>>>> MB's is in fact the same date it was fist set up - so it's done >>>>>>>>>> nothing the whole time since January 2012. >>>>>>>>>> >>>>>>>>>> How do I reset it to effectively start from scratch - as no backups >>>>>>>>>> have occurred in any case, there is no backup to loose. I done some >>>>>>>>>> navigating around to try it all over but still no effect. >>>>>>>>>> >>>>>>>>>> Regards >>>>>>>>>> >>>>>>>>>> Pete. >>>>>>>>>> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
