Hi Carlo, tried that and at step 2) I get -bash: $: command not found
I think Terminal commands as you suggest might be needed given the state the MB is in. Regards Pete On 03/08/2012, at 10:36 PM, "[email protected]" <[email protected]> wrote: > Additional note. In step 4) you will be prompted for a password. Enter the > password for the Mac account you are logged in with. > > C > > --- > Carlo Margio > Real World Computing > > mob: 0404 296 965 > [email protected] > www.realworldcomputing.com.au > > On 03/08/2012, at 22:35 , [email protected] wrote: > >> Hi Pete, >> >> Perhaps Tims Macbook is still somehow associated with the old sparsebundle, >> which because it has be semi-erased can no longer be mounted. >> >> I think you should nuke the old sparsebundle using Terminal if you can and >> then using Time Machine preferences reselect the the Time Capsule for you >> backups. >> >> So to delete the sparse bundle proceed as follows. >> >> 1) In Finder mount the Time Capsule by clicking on it in the Finder sidebar. >> Navigate to the Data directory but no need to do anything further in Finder. >> 2) In Terminal now do the following >> $ cd /Volumes/Data >> >> 3) At this point type >> $ ls -l >> >> and you should see User's.sparsebundle or whatever it is called >> >> 4) Still in terminal type >> $ sudo rm -rf <sparse bundle name> >> Where <sparse bundle name> is the name from step 3) >> >> Good luck! >> >> Carlo >> >> --- >> Carlo Margio >> Real World Computing >> >> mob: 0404 296 965 >> [email protected] >> www.realworldcomputing.com.au >> >> On 03/08/2012, at 22:22 , Peter Crisp <[email protected]> wrote: >> >>> Hi Carlo, yes I am a big fan of rebooting all devices when all is quiet and >>> no data transfers or backup occuring. Just prior to me rebooting the TC, >>> Jo's Macbook and James' Macbook just completed their successful hourly >>> backups. so shortly after this was over I re-powered the TC AND Tim's >>> Macbook, just in case. but still no effect. I am very patient with restarts >>> too, to ensure full reboot has settled before commanding any further >>> actions - in case activity were to interrupt something important settling. >>> >>> Regards >>> >>> Pete.... >>> >>> >>> >>> On 03/08/2012, at 10:13 PM, [email protected] wrote: >>> >>>> Hi Peter, >>>> >>>> Have you tried rebooting the Time Capsule itself. When none of your >>>> computers are backing up and it's quiet. Just unplug it, wait a few >>>> seconds and plug it back in. Alternatively you can reboot it from AirPort >>>> Utility but unplugging when it is idle works fine too. >>>> >>>> Just for good measure. Reboot Tims Macbook at the same time. >>>> >>>> Regards, >>>> Carlo >>>> >>>> --- >>>> Carlo Margio >>>> Real World Computing >>>> >>>> mob: 0404 296 965 >>>> [email protected] >>>> www.realworldcomputing.com.au >>>> >>>> On 03/08/2012, at 22:08 , Peter Crisp <[email protected]> wrote: >>>> >>>>> Ok, this is testing me a bit. I have renamed Tims Macbook so username is >>>>> "Tims Macbook". I also tried to delete the "User User's" Sparesebundle >>>>> and it says can't do that as "Bands" is still in use. I managed to get >>>>> into "Bands" and was successful in deleting the contents of "Bands" but >>>>> unable to delete the root folder for the sparesebundle. That is probably >>>>> not relevant as I am hoping to create a new sparesebundle for "Tims >>>>> Macbook" and kick off a whole new backup. >>>>> >>>>> I've unmounted the Timecapsule many times and reset the backup process to >>>>> kick off but every time I re-run the process I get the message "The >>>>> backup disc image could not be mounted". I was expecting to see the Time >>>>> capsule disc image on the desktop during the backup process (like the >>>>> other Macbooks) but it doesn't do that. >>>>> >>>>> It needs a big stick to fully reset the need to start backup with Time >>>>> Machine. The "User's User" sparesbundle root folder still remains too. >>>>> >>>>> What am I missing? >>>>> >>>>> Regards >>>>> >>>>> Pete. >>>>> >>>>> >>>>> >>>>> On 03/08/2012, at 5:52 PM, Ronda Brown wrote: >>>>> >>>>>> Hi Peter, >>>>>> >>>>>> Minecraft is probably setup to Run as Administrator. Also Net Nanny >>>>>> might be restricting it in Tim's Account. >>>>>> >>>>>> Time Machine backups As an administrator, there’s no special magic you >>>>>> have to perform to back up all the User Accounts using Time Machine. By >>>>>> default, Time Machine backs up all accounts. >>>>>> >>>>>> When restoring data from a Time Machine backup, each user is limited by >>>>>> their account’s privileges. With a locked down parentally controlled >>>>>> account, for example, that account’s user won’t be able to access Time >>>>>> Machine (though you, as an administrator, can by modifying the account’s >>>>>> limits, do what needs to be done, and then restore those limits). >>>>>> >>>>>> And no user can access the contents of another user’s backed up files >>>>>> from within Time Machine. >>>>>> (However, an administrator can browse a Time Machine backup folder >>>>>> within the Finder, navigate to another user’s folder, and change the >>>>>> privileges on that folder to gain access.) >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> On 03/08/2012, at 5:18 PM, Peter Crisp <[email protected]> wrote: >>>>>> >>>>>>> Ok, thanks for all that Ronni, I'll go through this all tonight I hope. >>>>>>> >>>>>>> Just to expand a little more on accounts and machine name, I am >>>>>>> actually unsure how User's User came about, yes embarrassing I know, I >>>>>>> bet a few chuckles by others, me included. In any case I'll sort that >>>>>>> out. On Tim's MacBook, there are two accounts, one for Tim, the other >>>>>>> Administrator. 98% of the use of both boys MacBooks is to play a >>>>>>> confounded game Minecraft. The other 2% is for iTunes so they can play >>>>>>> the West Coast Eagles theme song and synch their apps from iPod Touch's >>>>>>> they both have! >>>>>>> >>>>>>> Anyway, Tim's account is set up with Parental Controls (he's 9), which >>>>>>> works fine, but for some reason I never fully explored, Minecraft won't >>>>>>> play (I forget the error message) under Tim's account, so I permit him >>>>>>> to use the Administrator account - with me doing the login. We have Net >>>>>>> Nanny (specific password controlled) on all Macbooks for content >>>>>>> control set very HARD and that seems to give the requisite regulation. >>>>>>> I suppose there is some exposure he could corrupt something with his >>>>>>> Admin privileges but with Time Machine I can restore. >>>>>>> >>>>>>> So maybe I should explore why Tim's account prevents Minecraft running >>>>>>> - if I have the energy that is. >>>>>>> >>>>>>> Regards >>>>>>> >>>>>>> Pete >>>>>>> >>>>>>> On 03/08/2012, at 12:37 PM, Ronda Brown <[email protected]> wrote: >>>>>>> >>>>>>>> Hi Pete, >>>>>>>> >>>>>>>>> Currently it is "User's User" and that by the way is not my sons >>>>>>>>> name! I think the apostrophe not being ASCII will throw it >>>>>>>> >>>>>>>> Yes, having any punctuation mark in Computer Name can/will cause >>>>>>>> problems with Time Machine >>>>>>>> >>>>>>>> How on earth did your son's MacBook get the name "User's User"? >>>>>>>> What name does he have in System Preferences > Users & Groups ? >>>>>>>> >>>>>>>>> For housekeeping, should I delete the "User's User" sparse bundle >>>>>>>>> file? >>>>>>>> >>>>>>>> Yes, delete the "User's User" sparsebundle from Time Capsule. It >>>>>>>> possibly does contain some data (therefore taking space) >>>>>>>> >>>>>>>> To delete the backups for one computer without disturbing anything >>>>>>>> else on the Time Capsule's Internal Disk. >>>>>>>> 1. Connect via Ethernet cable if possible as much faster than deleting >>>>>>>> via Wi-Fi >>>>>>>> 2. Open Time Capsule under Shared in Finder Sidebar >>>>>>>> 3. Click the Data folder >>>>>>>> 4. You will now see a xxxxx.sparsebundle file for each of the >>>>>>>> computers that have been backing up. >>>>>>>> The file contains the name of the computer and the MAC address so you >>>>>>>> should be able to easily identify the xxxxx.sparsebundle file that you >>>>>>>> want to delete. >>>>>>>> 5. Click the xxxxx.sparsebundle file to highlight it and then click >>>>>>>> the 'Gear' shaped icon just above and select 'Move to Trash'. >>>>>>>> >>>>>>>> NOTE: Be very careful since you will not be able to retrieve the file >>>>>>>> if you make a mistake and delete the wrong file. >>>>>>>> >>>>>>>> After it has deleted everything contained in the sparsebundle; setup >>>>>>>> Time Machine in System Preferences > Select Disk and let Time Machine >>>>>>>> backup the MacBook >>>>>>>> >>>>>>>>> Also, is a Time Machine backup a 'whole computer' backup or is it >>>>>>>>> account specific? >>>>>>>> >>>>>>>> Time Machine backups the complete system UNLESS you have chosen to >>>>>>>> exclude any items from backups. >>>>>>>> You need a full backup of the system in case you ever need to do a >>>>>>>> full Restore. >>>>>>>> >>>>>>>> Do you have more than one User Account on any of the MacBooks? >>>>>>>> If so post back and I'll explain more. >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Ronni >>>>>>>> >>>>>>>> On 03/08/2012, at 6:36 AM, Peter Crisp <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Thanks Ronni, I can see I have at least one issue to resolve- the >>>>>>>>> computers name. Currently it is "User's User" and that by the way is >>>>>>>>> not my sons name! I think the apostrophe not being ASCII will throw >>>>>>>>> it. By contrast the other two MacBooks are properly named after their >>>>>>>>> user. >>>>>>>>> >>>>>>>>> So I will follow your instructions to correct that tonight when I'm >>>>>>>>> home again. >>>>>>>>> >>>>>>>>> The other issue I don't see an immediate solution for is my inability >>>>>>>>> to "unmount" the disc image, there is no Eject triangle next to "Time >>>>>>>>> Capsule" in the Finder side bar and nor does it appear on the >>>>>>>>> Desktop. Maybe this won't matter when the name is resolved as there >>>>>>>>> was never a backup in place from which to continue from it seems. I >>>>>>>>> fully expect a first time backup is needed. >>>>>>>>> >>>>>>>>> For housekeeping, should I delete the "User's User" sparse bundle >>>>>>>>> file? >>>>>>>>> >>>>>>>>> Also, is a Time Machine backup a 'whole computer' backup or is it >>>>>>>>> account specific? >>>>>>>>> >>>>>>>>> Regards >>>>>>>>> >>>>>>>>> Pete >>>>>>>>> >>>>>>>>> On 02/08/2012, at 10:00 PM, Ronda Brown <[email protected]> wrote: >>>>>>>>> >>>>>>>>>> Hi Peter, >>>>>>>>>> >>>>>>>>>> Just a quick reply before I shutdown from computer work for the day. >>>>>>>>>> >>>>>>>>>> First, it is important to distinguish this error message from >>>>>>>>>> another, similar Time Machine error that states “The backup volume >>>>>>>>>> could not be mounted”. This is important as the causes and cures for >>>>>>>>>> these two errors can be very different. >>>>>>>>>> >>>>>>>>>> *Unmount the Backup Disk Image* (TC) >>>>>>>>>> If, for some reason, you have manually mounted the Time Machine >>>>>>>>>> backup disk image (sparsebundle), or Time Machine failed to eject it >>>>>>>>>> after the previous backup, subsequent backups may fail. (Console - >>>>>>>>>> “Failed to mount disk image”… “Backup failed with error: 21”) >>>>>>>>>> >>>>>>>>>> Eject the backup disk image (sparsebundle) by either clicking the >>>>>>>>>> little Eject icon to the right of the disk image in the Finders’ >>>>>>>>>> Sidebar, or Ctrl-Click the drive icon on the desktop and select >>>>>>>>>> “Eject” from the contextual menu. Now try backing up again or >>>>>>>>>> launching Time Machine to view previous backups. >>>>>>>>>> >>>>>>>>>> *Proper Computer Name* # >>>>>>>>>> Make sure your computer has a proper name. Go to System Preferences >>>>>>>>>> > Sharing. Time Machine needs to differentiate your computer from >>>>>>>>>> others on your network (i.e. "Bills MacBook" or "Office iMac"). If >>>>>>>>>> the "Computer Name" field is blank, create a name. Realise that if >>>>>>>>>> this step is necessary, you will likely have to start the Time >>>>>>>>>> Machine backup process over again and do another full initial backup. >>>>>>>>>> >>>>>>>>>> Time Machine may experience problems if your computer name includes >>>>>>>>>> certain characters. Make sure the computer name only includes ASCII >>>>>>>>>> characters from the following set. >>>>>>>>>> >>>>>>>>>> (0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ) >>>>>>>>>> >>>>>>>>>> Once a change in the computer name occurs, you should stop and >>>>>>>>>> restart Sharing on the affected computer. Uncheck and then recheck >>>>>>>>>> Sharing in the Services list on the left. >>>>>>>>>> >>>>>>>>>> Cheers, >>>>>>>>>> Ronni >>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>> >>>>>>>>>> On 02/08/2012, at 9:08 PM, Peter Crisp <[email protected]> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Hi, I have 3 Macbooks in my house all attached to a Time Capsule >>>>>>>>>>> for backing up. One (MB1) has been backing up VERY reliably since >>>>>>>>>>> 2009 when it was first attached, the other two (MB2 and MB3) I >>>>>>>>>>> thought were backing up reliably since their connection in early >>>>>>>>>>> 2012 but on closer inspection, it is not the case. >>>>>>>>>>> >>>>>>>>>>> MB1 is an SL (10.6.8) White Macbook, the other two are both 10.5.8 >>>>>>>>>>> (Leopard) Black Macbooks. >>>>>>>>>>> >>>>>>>>>>> Connection was easy when MB2 and MB3 were attached and I thought >>>>>>>>>>> they were backing up reliably ever since they were connected and I >>>>>>>>>>> was confident as MB1 was so reliable. >>>>>>>>>>> >>>>>>>>>>> Just the other day I noticed MB2 was not backing up so I took >>>>>>>>>>> interest to watch it go through the process. It starts by >>>>>>>>>>> "preparing backup" then responds with "The backup disc image could >>>>>>>>>>> not be mounted". In Finder on MB2 I am able to see "....Time >>>>>>>>>>> Capsule" in the devices panel, but when selected, the sparesebundle >>>>>>>>>>> does not appear as they do when doing this on the other two MB's. >>>>>>>>>>> The "Modified" date on the MB2 Sparesebundle when checked from the >>>>>>>>>>> other MB's is in fact the same date it was fist set up - so it's >>>>>>>>>>> done nothing the whole time since January 2012. >>>>>>>>>>> >>>>>>>>>>> How do I reset it to effectively start from scratch - as no backups >>>>>>>>>>> have occurred in any case, there is no backup to loose. I done some >>>>>>>>>>> navigating around to try it all over but still no effect. >>>>>>>>>>> >>>>>>>>>>> Regards >>>>>>>>>>> >>>>>>>>>>> Pete. >>>>>>>>>>> >>>>>> >>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>>> Settings & Unsubscribe - >>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
