Hi Ronni, Susan & Peter One email for all as I am typing with my left hand.
The message is in the archives, you did not go quite far enough, it was 27 Jul 2012. It was about how to transfer Filemaker Pro from one machine to another without the installer. In the end I did a Finder copy. It will open my files but I have yet to find if it is fully functional. Yesterday's problem had a really simple solution, it was there under the Help menu if you knew what to look for. That is why I felt sure that someone on the list must have known this. In the old days there were usually multiple quick responses to queries. I would never ask a question if I had to go out because I would not be there to respond to replies. Now nearly all the queries are answered by Ronni and Daniel. Back then they answered some questions but there were many others, people who worked in other fields and lots of retirees. Now a lot of retired people can't afford to pay so we have lost all their input. That is what I was complaining about. When I said 'the professionals are too busy' that was a statement of fact, not a complaint. Ronni took it as a personal criticism, that was not the intention at all. I don't believe the people who make a living from providing Mac Support Services should have to answer all our questions for free. Ronni, Daniel and others provide a very high standard of service, as Peter said 'above and beyond the call of duty', I have never suggested otherwise. I'm sorry if I caused offence, it was unintentional. I am just a dinosaur who prefers the old list. I have had one cheering message from an ex-lister. Diana On 09/01/2013, at 10:24 PM, Ronda Brown wrote: > Hello Diana, > > I have gone back through the WAMUG mailing list archives until beginning of > August 2012 and I cannot see any email from you that was not replied to. > Are you sure it appeared on the the mailing list? > > Ronni > Sent from Ronni's iPad4 > > On 09/01/2013, at 5:35 PM, Diana & Graham Stevens <[email protected]> > wrote: > >> Hi Ronni >> >> I am not complaining about you or anyone else but about WAMUG becoming a >> closed list which means there are less people to answer questions. A >> previous question of mine was never answered. >> >> My problem was not one that needed your expertise, just someone who is >> familiar with Firefox, I haven't used it for ages. The position of the >> frozen window meant you could not hit the previous page button, not fatal >> but very annoying. >> >> Diana >> >> On 09/01/2013, at 4:24 PM, Ronda Brown wrote: >> >>> Hey Diana, >>> >>> Your comments are very unfair! Both Daniel and I are professionals and we >>> give (and have been giving for years) so much of our time to give high >>> quality support to WAMUG Mailing list members. >>> >>> Sometimes it is impossible for us to answer every question immediately, but >>> we try to answer as soon as we are able to. >>> >>> I also have always been a financial member of WAMUG, until I was awarded an >>> Honorary Membership... And I have never asked for help... Only ever given >>> my support and help to other members. >>> >>> I am upset with your comments as I certainly put myself under extreme >>> pressure to do as much work as I do for the mailing list members. Like >>> Daniel 20 hour days are normal work days for us, finding time to eat or >>> sleep is not easy for us. >>> >>> Ronni >>> Sent from Ronni's iPad4 >>> >>> On 09/01/2013, at 4:03 PM, Diana & Graham Stevens <[email protected]> >>> wrote: >>> >>>> No reply. Obviously a frivolous and unworthy question. I found the answer >>>> but it took a long time. >>>> >>>> I have never been good at finding things in indexes, archives, web sites, >>>> search engines etc. Now I am old, my concentration and memory are not so >>>> hot. At present I can't use my right arm so everything takes longer. >>>> >>>> In the old days, before this became a professional list, someone would >>>> have pointed me in the direction of the startup in safe mode and reset. >>>> But now the number of people who can post messages is reduced and the >>>> professionals are too busy. >>>> >>>> I have belonged to WAMUG for years (No. 0892) and, though it was not >>>> required, I have been financial most of the time. I considered it was good >>>> value for money, now that is no longer the case. >>>> >>>> Diana >>>> >>>> On 09/01/2013, at 7:15 AM, Diana & Graham Stevens wrote: >>>> >>>>> Good morning all >>>>> >>>>> I hope this gets through, I keep meaning to pay my sub! >>>>> >>>>> Graham had a problem with Mackeeper showing up when he opened Firefox. I >>>>> discovered his home page setting had been altered and changed it back. He >>>>> did not install Mackeeper. >>>>> >>>>> This morning there is a small window at the top left which says: >>>>> "An attempt to change your home page and default search has been blocked. >>>>> Click here to change your settings." >>>>> >>>>> I can't get rid of the window, it is 'frozen'. He has Pop Ups blocked >>>>> with exceptions for banks and adobe only. >>>>> >>>>> Quitting, shutting down and restarting does not work. How can I fix this? >>>>> Are there any dire security implications? >>>>> >>>>> InteliMac 3.06 Intel Core i3 8GB 1333MHz DDR, Firefox 17.0.1 >>>>> >>>>> Best wishes from Diana > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
