Hullo Ronni I worked my way through the iPad, logging out and back in, setting up a new ID and password, i.e. the same as I had set up for my big Mac.
At this stage no change, the 7 particular songs are still ghosted out. I will turn the big Mac and the iPad completely off and come back to them later - I will let you know what happens. Many thanks, Peta On 11/01/2013, at 7:48 AM, Ronda Brown wrote: > Hi Peta, > > As Daniel has mentioned make sure you are using the same Apple ID and > Password on your Mac and all your devices (iPhone/iPad) somehow you have used > a different ID on one of your devices, which now sounds like the iPad if the > Mac is showing the purchased tunes correctly. > > On your iPad ... Log out and log back in with your Apple ID & password you > used on your Mac. > Settings > iTunes & App Stores - then click the Apple ID - then Sign Out and > then Sign back in with the correct ID Password. > > If that does not fix the problem: > ON your iPad: > 1. Turn OFF iTunes Match, then turn it back on (you will get a warning that > this would "replace the music library on this device", hit "enable"). > 2. Wait a few seconds, and the "greyed out" songs and playlists will > disappear and a bit later all the playlists from your Mac iTunes Library > should appear again. > > Let us know how you get on please. > > Cheers, > Ronni > > Sent from Ronni's iPad4 > > On 11/01/2013, at 7:18 AM, peta belczowski <[email protected]> wrote: > >> Thanks Ronni >> >> I went through the steps several times. All iTunes updates have been done >> previously. As I said in my previous email, the little cloud appeared (on >> the left hand side though) next to my "Music" words, and I logged off and on >> from that area. >> >> Then I had to twice choose a new password. >> >> On my Mac the ghosted songs are no longer ghosted, however they are still >> appearing ghosted out on my iPad and do not play. >> >> These songs appear in one set group. Music and books bought previously and >> since all appear in the usual way and have transferred to the iPad. >> >> I may not have time to play around again today with this, I just wanted to >> let you know what has happened so far. >> >> Have a good day, >> >> Peta >> >> >> On 10/01/2013, at 1:34 PM, peta belczowski wrote: >> >>> Hullo Ronni >>> >>> Thank you for your reply. >>> >>> I have tried to work my way through your points 1-7. >>> >>> My screen commies up a little differently; however the Cloud emblem did >>> appear and I signed out and signed in again. >>> >>> There was a little problem and I was required to feed in a new ID and a new >>> Password. >>> >>> I did this and then signed out and in again. The cloud appeared again - >>> next to my "music" - however there was nowhere that I actually could see to >>> : >>> >>> 7. Select iCloud and Link Computer, >>> >>> as suggested by you. >>> >>> I followed your steps again, but could not manage to take myself to a >>> screen exactly as you described. >>> >>> I have turned my iPad off and on a few times; however the same 7 songs are >>> still "ghosted" and will not play (although they do play on my big Mac). >>> >>> Quite possibly I have missed something very basic! >>> >>> I will turn everything completely off for a while now and see if that helps >>> - sometimes strangely enough it does. >>> >>> I will let you know later if there is any result! >>> >>> Thank you, >>> >>> Peta >>> >>> >>> >>>> Hi Peta, >>>> >>>> Are you using iTunes Match? >>>> If you see the cloud icon next to "Music," then iTunes Match has been >>>> abled. >>>> >>>> Try signing out your Apple ID and sign in again. >>>> >>>> 1. Go to the iTunes store in iTunes >>>> 2. Select your Apple ID in top right >>>> 3. When the popup opens, don't put in Password, just Sign Out >>>> 4. Go to the top right again in iTunes Store and it should say Sign In >>>> (where your ID was before) >>>> 5. Select Sign In and Sign In on the popup >>>> 6. On the left hand side you should see iCloud >>>> 7. Select iCloud and Link Computer >>>> When this is complete, your music should be available for streaming again >>>> >>>> Cheers, >>>> Ronni >>>> >>>> Sent from Ronni's iPad4 >>>> >>>> On 10/01/2013, at 8:55 AM, peta belczowski <[email protected]> wrote: >>>> >>>>> Thank you Peter for your prompt reply. >>>>> >>>>> No, I have not touched rebuilding the iTunes Library (I have to confess I >>>>> consider this nearly a technical step, and I am always concerned that I >>>>> may mess something up badly. The problem only affects that batch of >>>>> about 7 songs though, so maybe there is a really simple way of >>>>> "correcting" whatever has caused this hiccough? >>>>> >>>>> Peta >>>>> >>>>> >>>>> On 10/01/2013, at 8:28 AM, Peter Hinchliffe wrote: >>>>> >>>>>> >>>>>> On 10/01/2013, at 7:42 AM, peta belczowski <[email protected]> wrote: >>>>>> >>>>>>> Good morning >>>>>>> >>>>>>> I hope everyone is off to a good start for the New Year. >>>>>>> >>>>>>> I have a strange problem with my purchased music. This has been >>>>>>> happening for about two months or so; not serious so I have not >>>>>>> bothered about it particularly. >>>>>>> >>>>>>> At various times I purchase some music, and also some books, from >>>>>>> iTunes. Sometimes, several songs in one hit, usually individual, and >>>>>>> often quite varied in style and "age". >>>>>>> >>>>>>> Mostly they appear in the normal way on my Mac, and also happily >>>>>>> transfer themselves to my iPad, (and some of them send themselves off >>>>>>> to my iPhone). >>>>>>> >>>>>>> However there is one batch of music that appears in my Purchased list >>>>>>> that is "ghosted out" - on my Mac and my iPad. >>>>>>> >>>>>>> (Some of these songs do appear on my iPhone and others do not appear at >>>>>>> all-rather strange but not mattering to me as I do not actually have my >>>>>>> music set up to automatically appear on my iPhone. If I do want them I >>>>>>> will do a separate sync from the big Mac at some time - it is just >>>>>>> strange that some newly purchased songs appear on the phone whilst >>>>>>> others do not). >>>>>>> >>>>>>> Is there any reason why about 6 individual purchases are ghosted - >>>>>>> after that batch of songs, others purchased at later dates appear as >>>>>>> normal and transfer as usual to the iPad. >>>>>>> >>>>>>> Yes, just purchased in the usual way, I did not do anything different. >>>>>>> >>>>>>> Hoping that someone has an answer! >>>>>>> >>>>>>> Many thanks in anticipation for any assistance, >>>>>>> >>>>>>> Peta >>>>>> >>>>>> >>>>>> Have you tried rebuilding your iTunes library? >>>>>> (http://support.apple.com/kb/HT1451?viewlocale=en_US&locale=en_US). >>>>>> >>>>>> I'm not sure if it will fix the problem, but it's a starting point. >>>>>> >>>>>> Peter Hinchliffe Apwin Computer Services >>>>>> FileMaker Pro Solutions Developer >>>>>> Perth, Western Australia >>>>>> Phone (618) 9332 6482 Mob 0403 046 948 >>>>>> -------------------------------------------------------------------- >>>>>> Mac because I prefer it -- Windows because I have to. >>>>> > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20130111/b3ea8858/attachment.htm > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
