I apologise again for the delay in getting back to WAMUG to let you know how this matter was going.
All is now sorted out satisfactorily - very strangely, after a recent iTunes update, my ghosting problems sorted themselves out in the Mac, iPhone and iPad. It is a bit hard to understand exactly what the update has done, but I spent some time yesterday running through each device to see what was still ghosted out, and it definitely has changed in some way. Sometimes now a song may be shown twice in a row, or duplicated, and one of these now appears as ghosted out. I did not give any directions to the Mac to do this. Now I can also see a lot of older music, sometimes music I have put on the Mac from my own CD's, has also been treated in the same way. I will not ask any questions, I am just happy that I did not need to do anything further, and that I can listen to all of the songs that I have input or bought! Thanks for all the advice, Peta On 17/01/2013, at 6:45 AM, Ronda Brown wrote: > Hi Peta, > > Just to bring me 'up to speed', what your current situation is now with the > "Ghosted Tracks". > You said below: >>>>> On my Mac the ghosted songs are no longer ghosted, however they are >>>>> still appearing ghosted out on my iPad and do not play. > > So all purchased tracks are showing and playing corrected in iTunes Library > on your Mac. > But 7 tracks are still showing "ghosted" and won't play on your iPad. > > 1. Plug your iPad into itunes. > 2. When iTunes opens, go to your music library (thats where the > "ghosted"songs will play). Find the 7 songs that are "ghosted" (greyed out). > 3. Right-Click (Control-Click) on a (ghosted) song and then click on "Create > AAC version". This makes a modified version of the song. > 4. When the duplicate AAC is made, delete the original song (the one that > wont play on your device). > 5. Repeat with all your 7 greyed out songs, but make sure you are doing this > in your music library. > You will notice your duplicates added to your "recently added" playlist also. > 6. When you are done duplicating the 7 songs (& deleting the 7 originals), go > to your iPad via iTunes and Sync your music with your iTunes library music. > 7. Once sync is completed, your greyed out songs should be no more and should > play on your device. > > Let me know how you get on please. > > Cheers, > Ronni > Sent from Ronni's iPad4 > > On 12/01/2013, at 4:12 PM, peta belczowski <[email protected]> wrote: > >> Hi Ronni >> >> Well I left the Mac and iPad alone for more than 24 hours - both turned on - >> no change on the iPad, the 7 songs still ghosted out. >> >> I will leave for the moment, I would imagine that my fiddling around has >> probably interfered with some of the settings Daniel had put in place last >> year, or possibly something else has corrupted or altered some settings. >> >> So, unless anyone has a brain storm, or if this has happened to someone >> else, just those 7 songs is not that vital overall. >> >> Many thanks for your advice anyway, >> >> Peta >> >> >> On 11/01/2013, at 2:57 PM, Ronda Brown wrote: >> >>> Hi Peta, >>> >>> It does take time for the music to stream from your iTunes Library on your >>> Mac to the Cloud and then to your iPad. >>> DON'T turn either off, you need both ON and your iTunes Library open on >>> your Mac. >>> >>> Have you tried my second solution below? >>>>> If that does not fix the problem: >>>>> ON your iPad: etc >>> >>> It will take quite some time for the playlists from your Mac's iTunes >>> Library to appear again on your iPad, so give it plenty of time... wait >>> until they all appear :-) >>> >>> Cheers, >>> Ronni >>> Sent from Ronni's iPad4 >>> >>> On 11/01/2013, at 2:42 PM, peta belczowski <[email protected]> wrote: >>> >>>> Hullo Ronni >>>> >>>> I worked my way through the iPad, logging out and back in, setting up a >>>> new ID and password, i.e. the same as I had set up for my big Mac. >>>> >>>> At this stage no change, the 7 particular songs are still ghosted out. >>>> >>>> I will turn the big Mac and the iPad completely off and come back to them >>>> later - I will let you know what happens. >>>> >>>> Many thanks, >>>> >>>> Peta >>>> >>>> >>>> On 11/01/2013, at 7:48 AM, Ronda Brown wrote: >>>> >>>>> Hi Peta, >>>>> >>>>> As Daniel has mentioned make sure you are using the same Apple ID and >>>>> Password on your Mac and all your devices (iPhone/iPad) somehow you have >>>>> used a different ID on one of your devices, which now sounds like the >>>>> iPad if the Mac is showing the purchased tunes correctly. >>>>> >>>>> On your iPad ... Log out and log back in with your Apple ID & password >>>>> you used on your Mac. >>>>> Settings > iTunes & App Stores - then click the Apple ID - then Sign Out >>>>> and then Sign back in with the correct ID Password. >>>>> >>>>> If that does not fix the problem: >>>>> ON your iPad: >>>>> 1. Turn OFF iTunes Match, then turn it back on (you will get a warning >>>>> that this would "replace the music library on this device", hit "enable"). >>>>> 2. Wait a few seconds, and the "greyed out" songs and playlists will >>>>> disappear and a bit later all the playlists from your Mac iTunes Library >>>>> should appear again. >>>>> >>>>> Let us know how you get on please. >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> Sent from Ronni's iPad4 >>>>> >>>>> On 11/01/2013, at 7:18 AM, peta belczowski <[email protected]> wrote: >>>>> >>>>>> Thanks Ronni >>>>>> >>>>>> I went through the steps several times. All iTunes updates have been >>>>>> done previously. As I said in my previous email, the little cloud >>>>>> appeared (on the left hand side though) next to my "Music" words, and I >>>>>> logged off and on from that area. >>>>>> >>>>>> Then I had to twice choose a new password. >>>>>> >>>>>> On my Mac the ghosted songs are no longer ghosted, however they are >>>>>> still appearing ghosted out on my iPad and do not play. >>>>>> >>>>>> These songs appear in one set group. Music and books bought previously >>>>>> and since all appear in the usual way and have transferred to the iPad. >>>>>> >>>>>> I may not have time to play around again today with this, I just wanted >>>>>> to let you know what has happened so far. >>>>>> >>>>>> Have a good day, >>>>>> >>>>>> Peta >>>>>> >>>>>> >>>>>> On 10/01/2013, at 1:34 PM, peta belczowski wrote: >>>>>> >>>>>>> Hullo Ronni >>>>>>> >>>>>>> Thank you for your reply. >>>>>>> >>>>>>> I have tried to work my way through your points 1-7. >>>>>>> >>>>>>> My screen commies up a little differently; however the Cloud emblem did >>>>>>> appear and I signed out and signed in again. >>>>>>> >>>>>>> There was a little problem and I was required to feed in a new ID and a >>>>>>> new Password. >>>>>>> >>>>>>> I did this and then signed out and in again. The cloud appeared again >>>>>>> - next to my "music" - however there was nowhere that I actually could >>>>>>> see to : >>>>>>> >>>>>>> 7. Select iCloud and Link Computer, >>>>>>> >>>>>>> as suggested by you. >>>>>>> >>>>>>> I followed your steps again, but could not manage to take myself to a >>>>>>> screen exactly as you described. >>>>>>> >>>>>>> I have turned my iPad off and on a few times; however the same 7 songs >>>>>>> are still "ghosted" and will not play (although they do play on my big >>>>>>> Mac). >>>>>>> >>>>>>> Quite possibly I have missed something very basic! >>>>>>> >>>>>>> I will turn everything completely off for a while now and see if that >>>>>>> helps - sometimes strangely enough it does. >>>>>>> >>>>>>> I will let you know later if there is any result! >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> Peta >>>>>>> >>>>>>> >>>>>>> >>>>>>>> Hi Peta, >>>>>>>> >>>>>>>> Are you using iTunes Match? >>>>>>>> If you see the cloud icon next to "Music," then iTunes Match has been >>>>>>>> abled. >>>>>>>> >>>>>>>> Try signing out your Apple ID and sign in again. >>>>>>>> >>>>>>>> 1. Go to the iTunes store in iTunes >>>>>>>> 2. Select your Apple ID in top right >>>>>>>> 3. When the popup opens, don't put in Password, just Sign Out >>>>>>>> 4. Go to the top right again in iTunes Store and it should say Sign In >>>>>>>> (where your ID was before) >>>>>>>> 5. Select Sign In and Sign In on the popup >>>>>>>> 6. On the left hand side you should see iCloud >>>>>>>> 7. Select iCloud and Link Computer >>>>>>>> When this is complete, your music should be available for streaming >>>>>>>> again >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Ronni >>>>>>>> >>>>>>>> Sent from Ronni's iPad4 >>>>>>>> >>>>>>>> On 10/01/2013, at 8:55 AM, peta belczowski <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Thank you Peter for your prompt reply. >>>>>>>>> >>>>>>>>> No, I have not touched rebuilding the iTunes Library (I have to >>>>>>>>> confess I consider this nearly a technical step, and I am always >>>>>>>>> concerned that I may mess something up badly. The problem only >>>>>>>>> affects that batch of about 7 songs though, so maybe there is a >>>>>>>>> really simple way of "correcting" whatever has caused this hiccough? >>>>>>>>> >>>>>>>>> Peta >>>>>>>>> >>>>>>>>> >>>>>>>>> On 10/01/2013, at 8:28 AM, Peter Hinchliffe wrote: >>>>>>>>> >>>>>>>>>> >>>>>>>>>> On 10/01/2013, at 7:42 AM, peta belczowski <[email protected]> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Good morning >>>>>>>>>>> >>>>>>>>>>> I hope everyone is off to a good start for the New Year. >>>>>>>>>>> >>>>>>>>>>> I have a strange problem with my purchased music. This has been >>>>>>>>>>> happening for about two months or so; not serious so I have not >>>>>>>>>>> bothered about it particularly. >>>>>>>>>>> >>>>>>>>>>> At various times I purchase some music, and also some books, from >>>>>>>>>>> iTunes. Sometimes, several songs in one hit, usually individual, >>>>>>>>>>> and often quite varied in style and "age". >>>>>>>>>>> >>>>>>>>>>> Mostly they appear in the normal way on my Mac, and also happily >>>>>>>>>>> transfer themselves to my iPad, (and some of them send themselves >>>>>>>>>>> off to my iPhone). >>>>>>>>>>> >>>>>>>>>>> However there is one batch of music that appears in my Purchased >>>>>>>>>>> list that is "ghosted out" - on my Mac and my iPad. >>>>>>>>>>> >>>>>>>>>>> (Some of these songs do appear on my iPhone and others do not >>>>>>>>>>> appear at all-rather strange but not mattering to me as I do not >>>>>>>>>>> actually have my music set up to automatically appear on my iPhone. >>>>>>>>>>> If I do want them I will do a separate sync from the big Mac at >>>>>>>>>>> some time - it is just strange that some newly purchased songs >>>>>>>>>>> appear on the phone whilst others do not). >>>>>>>>>>> >>>>>>>>>>> Is there any reason why about 6 individual purchases are ghosted - >>>>>>>>>>> after that batch of songs, others purchased at later dates appear >>>>>>>>>>> as normal and transfer as usual to the iPad. >>>>>>>>>>> >>>>>>>>>>> Yes, just purchased in the usual way, I did not do anything >>>>>>>>>>> different. >>>>>>>>>>> >>>>>>>>>>> Hoping that someone has an answer! >>>>>>>>>>> >>>>>>>>>>> Many thanks in anticipation for any assistance, >>>>>>>>>>> >>>>>>>>>>> Peta >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Have you tried rebuilding your iTunes library? >>>>>>>>>> (http://support.apple.com/kb/HT1451?viewlocale=en_US&locale=en_US). >>>>>>>>>> >>>>>>>>>> I'm not sure if it will fix the problem, but it's a starting point. >>>>>>>>>> >>>>>>>>>> Peter Hinchliffe Apwin Computer Services >>>>>>>>>> FileMaker Pro Solutions Developer >>>>>>>>>> Perth, Western Australia >>>>>>>>>> Phone (618) 9332 6482 Mob 0403 046 948 >>>>>>>>>> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20130117/d9536d82/attachment.htm > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
