Aarghh! Sorry Ronni, I had already turned all off and have just come back into my office and seen your latest email.
Yes, I did try your second solution before I turned the Mac off. In addition to having confused myself I guess my Mac and iPad are also now confused; I will shut the door and go away now. I will let you know, probably not today though, if there is any change. Have a good weekend, Peta On 11/01/2013, at 2:57 PM, Ronda Brown wrote: > Hi Peta, > > It does take time for the music to stream from your iTunes Library on your > Mac to the Cloud and then to your iPad. > DON'T turn either off, you need both ON and your iTunes Library open on your > Mac. > > Have you tried my second solution below? >>> If that does not fix the problem: >>> ON your iPad: etc > > It will take quite some time for the playlists from your Mac's iTunes Library > to appear again on your iPad, so give it plenty of time... wait until they > all appear :-) > > Cheers, > Ronni > Sent from Ronni's iPad4 > > On 11/01/2013, at 2:42 PM, peta belczowski <[email protected]> wrote: > >> Hullo Ronni >> >> I worked my way through the iPad, logging out and back in, setting up a new >> ID and password, i.e. the same as I had set up for my big Mac. >> >> At this stage no change, the 7 particular songs are still ghosted out. >> >> I will turn the big Mac and the iPad completely off and come back to them >> later - I will let you know what happens. >> >> Many thanks, >> >> Peta >> >> >> On 11/01/2013, at 7:48 AM, Ronda Brown wrote: >> >>> Hi Peta, >>> >>> As Daniel has mentioned make sure you are using the same Apple ID and >>> Password on your Mac and all your devices (iPhone/iPad) somehow you have >>> used a different ID on one of your devices, which now sounds like the iPad >>> if the Mac is showing the purchased tunes correctly. >>> >>> On your iPad ... Log out and log back in with your Apple ID & password you >>> used on your Mac. >>> Settings > iTunes & App Stores - then click the Apple ID - then Sign Out >>> and then Sign back in with the correct ID Password. >>> >>> If that does not fix the problem: >>> ON your iPad: >>> 1. Turn OFF iTunes Match, then turn it back on (you will get a warning that >>> this would "replace the music library on this device", hit "enable"). >>> 2. Wait a few seconds, and the "greyed out" songs and playlists will >>> disappear and a bit later all the playlists from your Mac iTunes Library >>> should appear again. >>> >>> Let us know how you get on please. >>> >>> Cheers, >>> Ronni >>> >>> Sent from Ronni's iPad4 >>> >>> On 11/01/2013, at 7:18 AM, peta belczowski <[email protected]> wrote: >>> >>>> Thanks Ronni >>>> >>>> I went through the steps several times. All iTunes updates have been >>>> done previously. As I said in my previous email, the little cloud >>>> appeared (on the left hand side though) next to my "Music" words, and I >>>> logged off and on from that area. >>>> >>>> Then I had to twice choose a new password. >>>> >>>> On my Mac the ghosted songs are no longer ghosted, however they are still >>>> appearing ghosted out on my iPad and do not play. >>>> >>>> These songs appear in one set group. Music and books bought previously >>>> and since all appear in the usual way and have transferred to the iPad. >>>> >>>> I may not have time to play around again today with this, I just wanted to >>>> let you know what has happened so far. >>>> >>>> Have a good day, >>>> >>>> Peta >>>> >>>> >>>> On 10/01/2013, at 1:34 PM, peta belczowski wrote: >>>> >>>>> Hullo Ronni >>>>> >>>>> Thank you for your reply. >>>>> >>>>> I have tried to work my way through your points 1-7. >>>>> >>>>> My screen commies up a little differently; however the Cloud emblem did >>>>> appear and I signed out and signed in again. >>>>> >>>>> There was a little problem and I was required to feed in a new ID and a >>>>> new Password. >>>>> >>>>> I did this and then signed out and in again. The cloud appeared again - >>>>> next to my "music" - however there was nowhere that I actually could see >>>>> to : >>>>> >>>>> 7. Select iCloud and Link Computer, >>>>> >>>>> as suggested by you. >>>>> >>>>> I followed your steps again, but could not manage to take myself to a >>>>> screen exactly as you described. >>>>> >>>>> I have turned my iPad off and on a few times; however the same 7 songs >>>>> are still "ghosted" and will not play (although they do play on my big >>>>> Mac). >>>>> >>>>> Quite possibly I have missed something very basic! >>>>> >>>>> I will turn everything completely off for a while now and see if that >>>>> helps - sometimes strangely enough it does. >>>>> >>>>> I will let you know later if there is any result! >>>>> >>>>> Thank you, >>>>> >>>>> Peta >>>>> >>>>> >>>>> >>>>>> Hi Peta, >>>>>> >>>>>> Are you using iTunes Match? >>>>>> If you see the cloud icon next to "Music," then iTunes Match has been >>>>>> abled. >>>>>> >>>>>> Try signing out your Apple ID and sign in again. >>>>>> >>>>>> 1. Go to the iTunes store in iTunes >>>>>> 2. Select your Apple ID in top right >>>>>> 3. When the popup opens, don't put in Password, just Sign Out >>>>>> 4. Go to the top right again in iTunes Store and it should say Sign In >>>>>> (where your ID was before) >>>>>> 5. Select Sign In and Sign In on the popup >>>>>> 6. On the left hand side you should see iCloud >>>>>> 7. Select iCloud and Link Computer >>>>>> When this is complete, your music should be available for streaming again >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> Sent from Ronni's iPad4 >>>>>> >>>>>> On 10/01/2013, at 8:55 AM, peta belczowski <[email protected]> wrote: >>>>>> >>>>>>> Thank you Peter for your prompt reply. >>>>>>> >>>>>>> No, I have not touched rebuilding the iTunes Library (I have to confess >>>>>>> I consider this nearly a technical step, and I am always concerned that >>>>>>> I may mess something up badly. The problem only affects that batch of >>>>>>> about 7 songs though, so maybe there is a really simple way of >>>>>>> "correcting" whatever has caused this hiccough? >>>>>>> >>>>>>> Peta >>>>>>> >>>>>>> >>>>>>> On 10/01/2013, at 8:28 AM, Peter Hinchliffe wrote: >>>>>>> >>>>>>>> >>>>>>>> On 10/01/2013, at 7:42 AM, peta belczowski <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Good morning >>>>>>>>> >>>>>>>>> I hope everyone is off to a good start for the New Year. >>>>>>>>> >>>>>>>>> I have a strange problem with my purchased music. This has been >>>>>>>>> happening for about two months or so; not serious so I have not >>>>>>>>> bothered about it particularly. >>>>>>>>> >>>>>>>>> At various times I purchase some music, and also some books, from >>>>>>>>> iTunes. Sometimes, several songs in one hit, usually individual, and >>>>>>>>> often quite varied in style and "age". >>>>>>>>> >>>>>>>>> Mostly they appear in the normal way on my Mac, and also happily >>>>>>>>> transfer themselves to my iPad, (and some of them send themselves off >>>>>>>>> to my iPhone). >>>>>>>>> >>>>>>>>> However there is one batch of music that appears in my Purchased list >>>>>>>>> that is "ghosted out" - on my Mac and my iPad. >>>>>>>>> >>>>>>>>> (Some of these songs do appear on my iPhone and others do not appear >>>>>>>>> at all-rather strange but not mattering to me as I do not actually >>>>>>>>> have my music set up to automatically appear on my iPhone. If I do >>>>>>>>> want them I will do a separate sync from the big Mac at some time - >>>>>>>>> it is just strange that some newly purchased songs appear on the >>>>>>>>> phone whilst others do not). >>>>>>>>> >>>>>>>>> Is there any reason why about 6 individual purchases are ghosted - >>>>>>>>> after that batch of songs, others purchased at later dates appear as >>>>>>>>> normal and transfer as usual to the iPad. >>>>>>>>> >>>>>>>>> Yes, just purchased in the usual way, I did not do anything different. >>>>>>>>> >>>>>>>>> Hoping that someone has an answer! >>>>>>>>> >>>>>>>>> Many thanks in anticipation for any assistance, >>>>>>>>> >>>>>>>>> Peta >>>>>>>> >>>>>>>> >>>>>>>> Have you tried rebuilding your iTunes library? >>>>>>>> (http://support.apple.com/kb/HT1451?viewlocale=en_US&locale=en_US). >>>>>>>> >>>>>>>> I'm not sure if it will fix the problem, but it's a starting point. >>>>>>>> >>>>>>>> Peter Hinchliffe Apwin Computer Services >>>>>>>> FileMaker Pro Solutions Developer >>>>>>>> Perth, Western Australia >>>>>>>> Phone (618) 9332 6482 Mob 0403 046 948 >>>>>>>> -------------------------------------------------------------------- >>>>>>>> Mac because I prefer it -- Windows because I have to. > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
