Hi Peta, You might not have noticed my last email to WAMUG yesterday - 11/01/2013, at 4:17 PM, Ronda Brown wrote:
/quote: I won't be available over the week-end and until after Wednesday next week for WAMUG support if you need my assistance. If you do require my assistance over this time, you can email me at my [email protected] email address but I do charge for email support at $30 per 20mins work. /End quote: Kind Regards, Ronni On 12/01/2013, at 4:12 PM, peta belczowski <[email protected]> wrote: > Hi Ronni > > Well I left the Mac and iPad alone for more than 24 hours - both turned on - > no change on the iPad, the 7 songs still ghosted out. > > I will leave for the moment, I would imagine that my fiddling around has > probably interfered with some of the settings Daniel had put in place last > year, or possibly something else has corrupted or altered some settings. > > So, unless anyone has a brain storm, or if this has happened to someone else, > just those 7 songs is not that vital overall. > > Many thanks for your advice anyway, > > Peta > > > On 11/01/2013, at 2:57 PM, Ronda Brown wrote: > >> Hi Peta, >> >> It does take time for the music to stream from your iTunes Library on your >> Mac to the Cloud and then to your iPad. >> DON'T turn either off, you need both ON and your iTunes Library open on your >> Mac. >> >> Have you tried my second solution below? >>>> If that does not fix the problem: >>>> ON your iPad: etc >> >> It will take quite some time for the playlists from your Mac's iTunes >> Library to appear again on your iPad, so give it plenty of time... wait >> until they all appear :-) >> >> Cheers, >> Ronni >> Sent from Ronni's iPad4 >> >> On 11/01/2013, at 2:42 PM, peta belczowski <[email protected]> wrote: >> >>> Hullo Ronni >>> >>> I worked my way through the iPad, logging out and back in, setting up a new >>> ID and password, i.e. the same as I had set up for my big Mac. >>> >>> At this stage no change, the 7 particular songs are still ghosted out. >>> >>> I will turn the big Mac and the iPad completely off and come back to them >>> later - I will let you know what happens. >>> >>> Many thanks, >>> >>> Peta >>> >>> >>> On 11/01/2013, at 7:48 AM, Ronda Brown wrote: >>> >>>> Hi Peta, >>>> >>>> As Daniel has mentioned make sure you are using the same Apple ID and >>>> Password on your Mac and all your devices (iPhone/iPad) somehow you have >>>> used a different ID on one of your devices, which now sounds like the iPad >>>> if the Mac is showing the purchased tunes correctly. >>>> >>>> On your iPad ... Log out and log back in with your Apple ID & password you >>>> used on your Mac. >>>> Settings > iTunes & App Stores - then click the Apple ID - then Sign Out >>>> and then Sign back in with the correct ID Password. >>>> >>>> If that does not fix the problem: >>>> ON your iPad: >>>> 1. Turn OFF iTunes Match, then turn it back on (you will get a warning >>>> that this would "replace the music library on this device", hit "enable"). >>>> 2. Wait a few seconds, and the "greyed out" songs and playlists will >>>> disappear and a bit later all the playlists from your Mac iTunes Library >>>> should appear again. >>>> >>>> Let us know how you get on please. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> Sent from Ronni's iPad4 >>>> >>>> On 11/01/2013, at 7:18 AM, peta belczowski <[email protected]> wrote: >>>> >>>>> Thanks Ronni >>>>> >>>>> I went through the steps several times. All iTunes updates have been >>>>> done previously. As I said in my previous email, the little cloud >>>>> appeared (on the left hand side though) next to my "Music" words, and I >>>>> logged off and on from that area. >>>>> >>>>> Then I had to twice choose a new password. >>>>> >>>>> On my Mac the ghosted songs are no longer ghosted, however they are >>>>> still appearing ghosted out on my iPad and do not play. >>>>> >>>>> These songs appear in one set group. Music and books bought previously >>>>> and since all appear in the usual way and have transferred to the iPad. >>>>> >>>>> I may not have time to play around again today with this, I just wanted >>>>> to let you know what has happened so far. >>>>> >>>>> Have a good day, >>>>> >>>>> Peta >>>>> >>>>> >>>>> On 10/01/2013, at 1:34 PM, peta belczowski wrote: >>>>> >>>>>> Hullo Ronni >>>>>> >>>>>> Thank you for your reply. >>>>>> >>>>>> I have tried to work my way through your points 1-7. >>>>>> >>>>>> My screen commies up a little differently; however the Cloud emblem did >>>>>> appear and I signed out and signed in again. >>>>>> >>>>>> There was a little problem and I was required to feed in a new ID and a >>>>>> new Password. >>>>>> >>>>>> I did this and then signed out and in again. The cloud appeared again - >>>>>> next to my "music" - however there was nowhere that I actually could see >>>>>> to : >>>>>> >>>>>> 7. Select iCloud and Link Computer, >>>>>> >>>>>> as suggested by you. >>>>>> >>>>>> I followed your steps again, but could not manage to take myself to a >>>>>> screen exactly as you described. >>>>>> >>>>>> I have turned my iPad off and on a few times; however the same 7 songs >>>>>> are still "ghosted" and will not play (although they do play on my big >>>>>> Mac). >>>>>> >>>>>> Quite possibly I have missed something very basic! >>>>>> >>>>>> I will turn everything completely off for a while now and see if that >>>>>> helps - sometimes strangely enough it does. >>>>>> >>>>>> I will let you know later if there is any result! >>>>>> >>>>>> Thank you, >>>>>> >>>>>> Peta >>>>>> >>>>>> >>>>>> >>>>>>> Hi Peta, >>>>>>> >>>>>>> Are you using iTunes Match? >>>>>>> If you see the cloud icon next to "Music," then iTunes Match has been >>>>>>> abled. >>>>>>> >>>>>>> Try signing out your Apple ID and sign in again. >>>>>>> >>>>>>> 1. Go to the iTunes store in iTunes >>>>>>> 2. Select your Apple ID in top right >>>>>>> 3. When the popup opens, don't put in Password, just Sign Out >>>>>>> 4. Go to the top right again in iTunes Store and it should say Sign In >>>>>>> (where your ID was before) >>>>>>> 5. Select Sign In and Sign In on the popup >>>>>>> 6. On the left hand side you should see iCloud >>>>>>> 7. Select iCloud and Link Computer >>>>>>> When this is complete, your music should be available for streaming >>>>>>> again >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> >>>>>>> Sent from Ronni's iPad4 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20130112/e98191fb/attachment.htm -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
