Hi Ronni Sorry, I have been busy with outside commitments and not using the Mac, so have not been reading emails or having time to spend in my office.
Thank you for following through Ronni, I will give this a go over the weekend and hopefully get it all back to how it was and should be. I will definitely let you know. Take that break you keep promising yourself Ronni! Have a good weekend, it is gorgeous outside at the moment, Peta On 17/01/2013, at 6:45 AM, Ronda Brown wrote: > Hi Peta, > > Just to bring me 'up to speed', what your current situation is now with the > "Ghosted Tracks". > You said below: >>>>> On my Mac the ghosted songs are no longer ghosted, however they are >>>>> still appearing ghosted out on my iPad and do not play. > > So all purchased tracks are showing and playing corrected in iTunes Library > on your Mac. > But 7 tracks are still showing "ghosted" and won't play on your iPad. > > 1. Plug your iPad into itunes. > 2. When iTunes opens, go to your music library (thats where the > "ghosted"songs will play). Find the 7 songs that are "ghosted" (greyed out). > 3. Right-Click (Control-Click) on a (ghosted) song and then click on "Create > AAC version". This makes a modified version of the song. > 4. When the duplicate AAC is made, delete the original song (the one that > wont play on your device). > 5. Repeat with all your 7 greyed out songs, but make sure you are doing this > in your music library. > You will notice your duplicates added to your "recently added" playlist also. > 6. When you are done duplicating the 7 songs (& deleting the 7 originals), go > to your iPad via iTunes and Sync your music with your iTunes library music. > 7. Once sync is completed, your greyed out songs should be no more and should > play on your device. > > Let me know how you get on please. > > Cheers, > Ronni > Sent from Ronni's iPad4 > > On 12/01/2013, at 4:12 PM, peta belczowski <[email protected]> wrote: > >> Hi Ronni >> >> Well I left the Mac and iPad alone for more than 24 hours - both turned on - >> no change on the iPad, the 7 songs still ghosted out. >> >> I will leave for the moment, I would imagine that my fiddling around has >> probably interfered with some of the settings Daniel had put in place last >> year, or possibly something else has corrupted or altered some settings. >> >> So, unless anyone has a brain storm, or if this has happened to someone >> else, just those 7 songs is not that vital overall. >> >> Many thanks for your advice anyway, >> >> Peta >> >> >> On 11/01/2013, at 2:57 PM, Ronda Brown wrote: >> >>> Hi Peta, >>> >>> It does take time for the music to stream from your iTunes Library on your >>> Mac to the Cloud and then to your iPad. >>> DON'T turn either off, you need both ON and your iTunes Library open on >>> your Mac. >>> >>> Have you tried my second solution below? >>>>> If that does not fix the problem: >>>>> ON your iPad: etc >>> >>> It will take quite some time for the playlists from your Mac's iTunes >>> Library to appear again on your iPad, so give it plenty of time... wait >>> until they all appear :-) >>> >>> Cheers, >>> Ronni >>> Sent from Ronni's iPad4 >>> >>> On 11/01/2013, at 2:42 PM, peta belczowski <[email protected]> wrote: >>> >>>> Hullo Ronni >>>> >>>> I worked my way through the iPad, logging out and back in, setting up a >>>> new ID and password, i.e. the same as I had set up for my big Mac. >>>> >>>> At this stage no change, the 7 particular songs are still ghosted out. >>>> >>>> I will turn the big Mac and the iPad completely off and come back to them >>>> later - I will let you know what happens. >>>> >>>> Many thanks, >>>> >>>> Peta >>>> >>>> >>>> On 11/01/2013, at 7:48 AM, Ronda Brown wrote: >>>> >>>>> Hi Peta, >>>>> >>>>> As Daniel has mentioned make sure you are using the same Apple ID and >>>>> Password on your Mac and all your devices (iPhone/iPad) somehow you have >>>>> used a different ID on one of your devices, which now sounds like the >>>>> iPad if the Mac is showing the purchased tunes correctly. >>>>> >>>>> On your iPad ... Log out and log back in with your Apple ID & password >>>>> you used on your Mac. >>>>> Settings > iTunes & App Stores - then click the Apple ID - then Sign Out >>>>> and then Sign back in with the correct ID Password. >>>>> >>>>> If that does not fix the problem: >>>>> ON your iPad: >>>>> 1. Turn OFF iTunes Match, then turn it back on (you will get a warning >>>>> that this would "replace the music library on this device", hit "enable"). >>>>> 2. Wait a few seconds, and the "greyed out" songs and playlists will >>>>> disappear and a bit later all the playlists from your Mac iTunes Library >>>>> should appear again. >>>>> >>>>> Let us know how you get on please. >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> Sent from Ronni's iPad4 >>>>> >>>>> On 11/01/2013, at 7:18 AM, peta belczowski <[email protected]> wrote: >>>>> >>>>>> Thanks Ronni >>>>>> >>>>>> I went through the steps several times. All iTunes updates have been >>>>>> done previously. As I said in my previous email, the little cloud >>>>>> appeared (on the left hand side though) next to my "Music" words, and I >>>>>> logged off and on from that area. >>>>>> >>>>>> Then I had to twice choose a new password. >>>>>> >>>>>> On my Mac the ghosted songs are no longer ghosted, however they are >>>>>> still appearing ghosted out on my iPad and do not play. >>>>>> >>>>>> These songs appear in one set group. Music and books bought previously >>>>>> and since all appear in the usual way and have transferred to the iPad. >>>>>> >>>>>> I may not have time to play around again today with this, I just wanted >>>>>> to let you know what has happened so far. >>>>>> >>>>>> Have a good day, >>>>>> >>>>>> Peta >>>>>> >>>>>> >>>>>> On 10/01/2013, at 1:34 PM, peta belczowski wrote: >>>>>> >>>>>>> Hullo Ronni >>>>>>> >>>>>>> Thank you for your reply. >>>>>>> >>>>>>> I have tried to work my way through your points 1-7. >>>>>>> >>>>>>> My screen commies up a little differently; however the Cloud emblem did >>>>>>> appear and I signed out and signed in again. >>>>>>> >>>>>>> There was a little problem and I was required to feed in a new ID and a >>>>>>> new Password. >>>>>>> >>>>>>> I did this and then signed out and in again. The cloud appeared again >>>>>>> - next to my "music" - however there was nowhere that I actually could >>>>>>> see to : >>>>>>> >>>>>>> 7. Select iCloud and Link Computer, >>>>>>> >>>>>>> as suggested by you. >>>>>>> >>>>>>> I followed your steps again, but could not manage to take myself to a >>>>>>> screen exactly as you described. >>>>>>> >>>>>>> I have turned my iPad off and on a few times; however the same 7 songs >>>>>>> are still "ghosted" and will not play (although they do play on my big >>>>>>> Mac). >>>>>>> >>>>>>> Quite possibly I have missed something very basic! >>>>>>> >>>>>>> I will turn everything completely off for a while now and see if that >>>>>>> helps - sometimes strangely enough it does. >>>>>>> >>>>>>> I will let you know later if there is any result! >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> Peta >>>>>>> >>>>>>> >>>>>>> >>>>>>>> Hi Peta, >>>>>>>> >>>>>>>> Are you using iTunes Match? >>>>>>>> If you see the cloud icon next to "Music," then iTunes Match has been >>>>>>>> abled. >>>>>>>> >>>>>>>> Try signing out your Apple ID and sign in again. >>>>>>>> >>>>>>>> 1. Go to the iTunes store in iTunes >>>>>>>> 2. Select your Apple ID in top right >>>>>>>> 3. When the popup opens, don't put in Password, just Sign Out >>>>>>>> 4. Go to the top right again in iTunes Store and it should say Sign In >>>>>>>> (where your ID was before) >>>>>>>> 5. Select Sign In and Sign In on the popup >>>>>>>> 6. On the left hand side you should see iCloud >>>>>>>> 7. Select iCloud and Link Computer >>>>>>>> When this is complete, your music should be available for streaming >>>>>>>> again >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Ronni >>>>>>>> >>>>>>>> Sent from Ronni's iPad4 >>>>>>>> >>>>>>>> On 10/01/2013, at 8:55 AM, peta belczowski <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Thank you Peter for your prompt reply. >>>>>>>>> >>>>>>>>> No, I have not touched rebuilding the iTunes Library (I have to >>>>>>>>> confess I consider this nearly a technical step, and I am always >>>>>>>>> concerned that I may mess something up badly. The problem only >>>>>>>>> affects that batch of about 7 songs though, so maybe there is a >>>>>>>>> really simple way of "correcting" whatever has caused this hiccough? >>>>>>>>> >>>>>>>>> Peta >>>>>>>>> >>>>>>>>> >>>>>>>>> On 10/01/2013, at 8:28 AM, Peter Hinchliffe wrote: >>>>>>>>> >>>>>>>>>> >>>>>>>>>> On 10/01/2013, at 7:42 AM, peta belczowski <[email protected]> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Good morning >>>>>>>>>>> >>>>>>>>>>> I hope everyone is off to a good start for the New Year. >>>>>>>>>>> >>>>>>>>>>> I have a strange problem with my purchased music. This has been >>>>>>>>>>> happening for about two months or so; not serious so I have not >>>>>>>>>>> bothered about it particularly. >>>>>>>>>>> >>>>>>>>>>> At various times I purchase some music, and also some books, from >>>>>>>>>>> iTunes. Sometimes, several songs in one hit, usually individual, >>>>>>>>>>> and often quite varied in style and "age". >>>>>>>>>>> >>>>>>>>>>> Mostly they appear in the normal way on my Mac, and also happily >>>>>>>>>>> transfer themselves to my iPad, (and some of them send themselves >>>>>>>>>>> off to my iPhone). >>>>>>>>>>> >>>>>>>>>>> However there is one batch of music that appears in my Purchased >>>>>>>>>>> list that is "ghosted out" - on my Mac and my iPad. >>>>>>>>>>> >>>>>>>>>>> (Some of these songs do appear on my iPhone and others do not >>>>>>>>>>> appear at all-rather strange but not mattering to me as I do not >>>>>>>>>>> actually have my music set up to automatically appear on my iPhone. >>>>>>>>>>> If I do want them I will do a separate sync from the big Mac at >>>>>>>>>>> some time - it is just strange that some newly purchased songs >>>>>>>>>>> appear on the phone whilst others do not). >>>>>>>>>>> >>>>>>>>>>> Is there any reason why about 6 individual purchases are ghosted - >>>>>>>>>>> after that batch of songs, others purchased at later dates appear >>>>>>>>>>> as normal and transfer as usual to the iPad. >>>>>>>>>>> >>>>>>>>>>> Yes, just purchased in the usual way, I did not do anything >>>>>>>>>>> different. >>>>>>>>>>> >>>>>>>>>>> Hoping that someone has an answer! >>>>>>>>>>> >>>>>>>>>>> Many thanks in anticipation for any assistance, >>>>>>>>>>> >>>>>>>>>>> Peta >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Have you tried rebuilding your iTunes library? >>>>>>>>>> (http://support.apple.com/kb/HT1451?viewlocale=en_US&locale=en_US). >>>>>>>>>> >>>>>>>>>> I'm not sure if it will fix the problem, but it's a starting point. >>>>>>>>>> >>>>>>>>>> Peter Hinchliffe Apwin Computer Services >>>>>>>>>> FileMaker Pro Solutions Developer >>>>>>>>>> Perth, Western Australia >>>>>>>>>> Phone (618) 9332 6482 Mob 0403 046 948 >>>>>>>>>> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20130117/d9536d82/attachment.htm > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
