Hi Alan, On your Mac are you getting full bars on the WiFi symbol in the Menu bar on the 5GHz 802.11n Network?
Option click on the WiFi symbol in the menu bar on your desktop. Is PHY Mode: 802.11n? Is Channel: 149 (5 GHz)? What is Transmit Rate:? Cheers, Ronni Sent from Ronni's iPad4 On 24/05/2013, at 12:16 PM, Alan Smith <[email protected]> wrote: > Hi Ronni > > Some additional information - - - > > I resurrected an old Acer laptop (Windows XP and Internet Explorer) and an > old Acer Aspire One Linux (old Firefox). > SBS website loaded almost instantly on both devices! Connection via > wireless "G" (or older) on both. > > Is this pointing to failure of the the 5GHZ wireless in Time Capsule?? > > Cheers > Alan > > > On 24/05/2013, at 11:38 AM, Alan Smith <[email protected]> wrote: > >> Hi Ronni >> >> I deleted older messages from this email. Answers to your questions >> inserted into your text. >> >> Thanks for your specific questions - calming and rational - I was beginning >> to freak out! >> >> I looked at the Belkin Security Log which has some interesting entries >> (meaningless to me) - SYN (and UDP) Flood to Host . . . >> >> Cheers >> Alan >> >> On 24/05/2013, at 8:40 AM, Ronda Brown <[email protected]> wrote: >> >>> Hi Alan, >>> >>> From reading your reply below I would suggest the problem is with your >>> Network. >>> The problem is not machine or browser specific, it is happening on both >>> machines in both browsers. It should not be taking so long to load a web >>> page. >>> You could be experiencing dropouts / spasmodic connections which could also >>> cause the problem you had with copying files across the Network. If the >>> connection drops while copying a large file, it could become damaged. >> Occasionally after using AirDrop I get a Mac message "Another device on the >> network is using your computers IP address 192.168.2.12". I think this is >> the Mac's wireless address and haven't found any duplication on my network. >> Mac has 192.168.2.4 as Ethernet address. >>> >>> You might need to get Daniel to check the Network for you. >> Just before the new iMac arrived I set up a new Time Capsule in preparation. >> Daniel checked - and changed - my setup in January 2013. I have not >> intentionally altered anything since. >> >>> To be able to give any advise we would need all information & details of >>> your Modem & Time Capsule setup. >> Daniel set Time Capsule to work in bridge mode. >>> >>> Is the Belkin or the Time Capsule setup as the Wireless Network? >> Time Capsule is the wireless network, Belkin has wireless disabled >> >>> What Belkin is it? >> model F5D7633au4A (ADSL2+ Modem with G Router) >> >>> How do you have both setup? >> Is this a specific question? Not sure what is required! >> BELKIN has DHCP server function ON, IP pool addresses from 2 to100, lease >> time = forever. IP addresses 2-12 show hosts. No virtual servers, MAC >> address filtering disabled, DMZ disabled, ICMP Ping blocked. >> TIME CAPSULE via AirPort Utility has Network = router mode Off (Bridge >> Mode); Internet = Connect Using DHCP and all addresses are consistent with >> other data given here. >> >>> What DNS servers do you have in the Belkin? >> Automatic from ISP box is ticked. >> DNS address is 203.0.178.191 >> Secondary DNS address is 203.215.29.191 >> >>> What DNS servers do you have in System Preferences > Network - Advanced - >>> DNS? >> 192.168.2.1 Belkin >>> >>> Do you have any Firewall set in the Belkin? >> Firewall is enabled. Client IP filter function is enabled, but there are no >> clients listed (message "No valid filtering rule"). >> >>> In System Preferences > Security & Privacy you have Firewall ON. >>> In Firewall Options - what incoming connections are you blocking there? >> Firewall is OFF in Mac >> >>> Do you have any other Firewall? Or LittleSnitch blocking network traffic? >> No and No >>> >>>> On both Macs, Network Proxies for both Ethernet and WiFi have no >>>> "Protocols to configure" boxes checked. But both have "Use Passive FTP >>>> Mode (PASV)" ticked, and the field for "Bypass proxy settings for these >>>> Hosts & Domains:" has *.local, 169.254/16 entered. Should I NOT have >>>> PASV checked? >>> >>> That's correct, no problem there. >>> >>> Cheers, >>> Ronni >>> Sent from Ronni's iPad4 >>> >>> On 24/05/2013, at 12:09 AM, Alan Smith <[email protected]> wrote: >>> >>>> Hi Ronni >>>> >>>> Things are very peculiar. Came (partly) good during testing. >>>>> Go to System Preferences > Network - select the connection you are using >>>>> (Wi-Fi or Ethernet), then click the Advanced button, then 'Proxies' check >>>>> that NOTHING is selected here. >>>>> >>>> On both Macs, Network Proxies for both Ethernet and WiFi have no >>>> "Protocols to configure" boxes checked. But both have "Use Passive FTP >>>> Mode (PASV)" ticked, and the field for "Bypass proxy settings for these >>>> Hosts & Domains:" has *.local, 169.254/16 entered. Should I NOT have >>>> PASV checked? >>>> >>>> 1Password is the only Extension installed (on both Macs), so it can be >>>> checked easily. >>>> >>>> Previous experience with old Mac (following the Safari diagnostic guide) >>>> and deleting all Website Data (cookies, caches etc) gave just temporary >>>> relief, probably coincidental, to the problem website (BankWest at that >>>> time) but caused lots of anguish with lost helpful data for other sites. >>>> I've avoided that step since! Have not done this tonight as I didn't get >>>> past step 1 on your list. >>>> >>>> First thing I did tonight was to attempt SBS access from the main Mac - no >>>> go (so it hadn't come good with a rest). Then I tested the older second >>>> Mac which has the same OS 10.8.3 and Safari 6.0.4 as the new main Mac. >>>> >>>> Old Mac had essentially an empty cookie file (Prefs-Privacy) with no >>>> reference to SBS. Safari is little used - just homepage of ABC news, then >>>> Wikipedia and not much else for last 3-4 months. Consequently I expected >>>> slow webpage loading so I tried a couple of random sites that I have >>>> bookmarked to get a feel for time taken to load (they were a few seconds >>>> generally). Then tried www.sbs.com.au on Safari with all existing >>>> preference settings (and latest Flash Player). It appeared to hang so I >>>> left it to see what would happen. Watched for 5 minutes then went to make >>>> coffee. Returned a few minutes later to find some data on screen: part of >>>> the webpage banner image and then the menu tab items and language choices >>>> listed vertically as links. Left it for another 10 minutes but no >>>> change. Escaped, closed Safari and tried again. This time Safari timed >>>> out after 1 minute with the message that Safari can't open because website >>>> not responding. >>>> >>>> Tried Firefox on old Mac. Partial load after 5 minutes with graphics of >>>> banner and webpage header (down to the menu tabs) Nothing more for the >>>> next 10 minutes. >>>> >>>> Back to Safari on old Mac. Got the text list display after 1 minute but >>>> no images. >>>> >>>> ** Tried Safari on NEW Mac - website opened properly with full graphics >>>> display! No delay. >>>> >>>> Tried again on old Mac with Safari: hung again with partial loading at 5 >>>> minutes. >>>> >>>> What now? Two hours later, the new Mac still successfully loads the SBS >>>> home page. >>>> >>>> Previous experience suggests I will have no problems with accessing the >>>> SBS website for the next few days from the new Mac. I hadn't got round to >>>> trying FireFox on the new Mac. But the partial access from the old Mac >>>> is puzzling - I can look at that again tomorrow. >>>> >>>> I think I will just have to wait for SBS access to fail again. I can then >>>> carry on with your list - Safe Mode, etc. But it does seem that the >>>> problem is not machine specific or even Safari specific. It is very >>>> strange that the new Mac is starting to show the same symptons I had with >>>> the old Mac and BankWest. It seems that SBS is trying to download >>>> something that my Belkin modem, Time Capsule, and Mac does not like. >>>> Would the Firewall settings have any bearing here? The new Mac (February >>>> 2013) had a fresh install of apps and data. Did not use Migration >>>> Assistant. >>>> >>>> I had completely forgotten about testing SBS access from the iPad. >>>> Something else to add to the checklist for next time. >>>> >>>> Thanks for your help and guidance so far. I hope the problem can be >>>> resolved with clear causes found! >>>> >>>> Cheers >>>> Alan -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

