Hi Ronni NEW MAC - I have Ethernet connection to Time Capsule and also have WiFi active (for AirDrop?). Full bars on WiFi symbol PHY mode = 802.11n Channel = 149 (5 Ghz) Transmit Rate = 450
OLD MAC - WiFi only, Ethernet doesn't work. Full bars on WiFi symbol PHY mode = 802.11n Channel = 1 (2.4 Ghz) Transmit Rate = 130 Just at this time, NEW Mac gives "instant" access to SBS on Safari. Homepage (ABC) loads on Firefox but just keeps searching for SBS; OLD Mac gives gives "instant" access to SBS on both Safari and Firefox. Cheers Alan On 24/05/2013, at 2:37 PM, Ronda Brown <[email protected]> wrote: > Hi Alan, > > On your Mac are you getting full bars on the WiFi symbol in the Menu bar on > the 5GHz 802.11n Network? > > Option click on the WiFi symbol in the menu bar on your desktop. > Is PHY Mode: 802.11n? > Is Channel: 149 (5 GHz)? > What is Transmit Rate:? > > Cheers, > Ronni > Sent from Ronni's iPad4 > > On 24/05/2013, at 12:16 PM, Alan Smith <[email protected]> wrote: > >> Hi Ronni >> >> Some additional information - - - >> >> I resurrected an old Acer laptop (Windows XP and Internet Explorer) and an >> old Acer Aspire One Linux (old Firefox). >> SBS website loaded almost instantly on both devices! Connection via >> wireless "G" (or older) on both. >> >> Is this pointing to failure of the the 5GHZ wireless in Time Capsule?? >> >> Cheers >> Alan >> >> >> On 24/05/2013, at 11:38 AM, Alan Smith <[email protected]> wrote: >> >>> Hi Ronni >>> >>> I deleted older messages from this email. Answers to your questions >>> inserted into your text. >>> >>> Thanks for your specific questions - calming and rational - I was beginning >>> to freak out! >>> >>> I looked at the Belkin Security Log which has some interesting entries >>> (meaningless to me) - SYN (and UDP) Flood to Host . . . >>> >>> Cheers >>> Alan >>> >>> On 24/05/2013, at 8:40 AM, Ronda Brown <[email protected]> wrote: >>> >>>> Hi Alan, >>>> >>>> From reading your reply below I would suggest the problem is with your >>>> Network. >>>> The problem is not machine or browser specific, it is happening on both >>>> machines in both browsers. It should not be taking so long to load a web >>>> page. >>>> You could be experiencing dropouts / spasmodic connections which could >>>> also cause the problem you had with copying files across the Network. If >>>> the connection drops while copying a large file, it could become damaged. >>> Occasionally after using AirDrop I get a Mac message "Another device on the >>> network is using your computers IP address 192.168.2.12". I think this is >>> the Mac's wireless address and haven't found any duplication on my network. >>> Mac has 192.168.2.4 as Ethernet address. >>>> >>>> You might need to get Daniel to check the Network for you. >>> Just before the new iMac arrived I set up a new Time Capsule in >>> preparation. Daniel checked - and changed - my setup in January 2013. I >>> have not intentionally altered anything since. >>> >>>> To be able to give any advise we would need all information & details of >>>> your Modem & Time Capsule setup. >>> Daniel set Time Capsule to work in bridge mode. >>>> >>>> Is the Belkin or the Time Capsule setup as the Wireless Network? >>> Time Capsule is the wireless network, Belkin has wireless disabled >>> >>>> What Belkin is it? >>> model F5D7633au4A (ADSL2+ Modem with G Router) >>> >>>> How do you have both setup? >>> Is this a specific question? Not sure what is required! >>> BELKIN has DHCP server function ON, IP pool addresses from 2 to100, lease >>> time = forever. IP addresses 2-12 show hosts. No virtual servers, MAC >>> address filtering disabled, DMZ disabled, ICMP Ping blocked. >>> TIME CAPSULE via AirPort Utility has Network = router mode Off (Bridge >>> Mode); Internet = Connect Using DHCP and all addresses are consistent with >>> other data given here. >>> >>>> What DNS servers do you have in the Belkin? >>> Automatic from ISP box is ticked. >>> DNS address is 203.0.178.191 >>> Secondary DNS address is 203.215.29.191 >>> >>>> What DNS servers do you have in System Preferences > Network - Advanced - >>>> DNS? >>> 192.168.2.1 Belkin >>>> >>>> Do you have any Firewall set in the Belkin? >>> Firewall is enabled. Client IP filter function is enabled, but there are >>> no clients listed (message "No valid filtering rule"). >>> >>>> In System Preferences > Security & Privacy you have Firewall ON. >>>> In Firewall Options - what incoming connections are you blocking there? >>> Firewall is OFF in Mac >>> >>>> Do you have any other Firewall? Or LittleSnitch blocking network traffic? >>> No and No >>>> >>>>> On both Macs, Network Proxies for both Ethernet and WiFi have no >>>>> "Protocols to configure" boxes checked. But both have "Use Passive FTP >>>>> Mode (PASV)" ticked, and the field for "Bypass proxy settings for these >>>>> Hosts & Domains:" has *.local, 169.254/16 entered. Should I NOT have >>>>> PASV checked? >>>> >>>> That's correct, no problem there. >>>> >>>> Cheers, >>>> Ronni >>>> Sent from Ronni's iPad4 >>>> >>>> On 24/05/2013, at 12:09 AM, Alan Smith <[email protected]> wrote: >>>> >>>>> Hi Ronni >>>>> >>>>> Things are very peculiar. Came (partly) good during testing. >>>>>> Go to System Preferences > Network - select the connection you are using >>>>>> (Wi-Fi or Ethernet), then click the Advanced button, then 'Proxies' >>>>>> check that NOTHING is selected here. >>>>>> >>>>> On both Macs, Network Proxies for both Ethernet and WiFi have no >>>>> "Protocols to configure" boxes checked. But both have "Use Passive FTP >>>>> Mode (PASV)" ticked, and the field for "Bypass proxy settings for these >>>>> Hosts & Domains:" has *.local, 169.254/16 entered. Should I NOT have >>>>> PASV checked? >>>>> >>>>> 1Password is the only Extension installed (on both Macs), so it can be >>>>> checked easily. >>>>> >>>>> Previous experience with old Mac (following the Safari diagnostic guide) >>>>> and deleting all Website Data (cookies, caches etc) gave just temporary >>>>> relief, probably coincidental, to the problem website (BankWest at that >>>>> time) but caused lots of anguish with lost helpful data for other sites. >>>>> I've avoided that step since! Have not done this tonight as I didn't >>>>> get past step 1 on your list. >>>>> >>>>> First thing I did tonight was to attempt SBS access from the main Mac - >>>>> no go (so it hadn't come good with a rest). Then I tested the older >>>>> second Mac which has the same OS 10.8.3 and Safari 6.0.4 as the new main >>>>> Mac. >>>>> >>>>> Old Mac had essentially an empty cookie file (Prefs-Privacy) with no >>>>> reference to SBS. Safari is little used - just homepage of ABC news, >>>>> then Wikipedia and not much else for last 3-4 months. Consequently I >>>>> expected slow webpage loading so I tried a couple of random sites that I >>>>> have bookmarked to get a feel for time taken to load (they were a few >>>>> seconds generally). Then tried www.sbs.com.au on Safari with all >>>>> existing preference settings (and latest Flash Player). It appeared to >>>>> hang so I left it to see what would happen. Watched for 5 minutes then >>>>> went to make coffee. Returned a few minutes later to find some data on >>>>> screen: part of the webpage banner image and then the menu tab items and >>>>> language choices listed vertically as links. Left it for another 10 >>>>> minutes but no change. Escaped, closed Safari and tried again. This >>>>> time Safari timed out after 1 minute with the message that Safari can't >>>>> open because website not responding. >>>>> >>>>> Tried Firefox on old Mac. Partial load after 5 minutes with graphics of >>>>> banner and webpage header (down to the menu tabs) Nothing more for the >>>>> next 10 minutes. >>>>> >>>>> Back to Safari on old Mac. Got the text list display after 1 minute but >>>>> no images. >>>>> >>>>> ** Tried Safari on NEW Mac - website opened properly with full graphics >>>>> display! No delay. >>>>> >>>>> Tried again on old Mac with Safari: hung again with partial loading at 5 >>>>> minutes. >>>>> >>>>> What now? Two hours later, the new Mac still successfully loads the SBS >>>>> home page. >>>>> >>>>> Previous experience suggests I will have no problems with accessing the >>>>> SBS website for the next few days from the new Mac. I hadn't got round >>>>> to trying FireFox on the new Mac. But the partial access from the old >>>>> Mac is puzzling - I can look at that again tomorrow. >>>>> >>>>> I think I will just have to wait for SBS access to fail again. I can >>>>> then carry on with your list - Safe Mode, etc. But it does seem that the >>>>> problem is not machine specific or even Safari specific. It is very >>>>> strange that the new Mac is starting to show the same symptons I had with >>>>> the old Mac and BankWest. It seems that SBS is trying to download >>>>> something that my Belkin modem, Time Capsule, and Mac does not like. >>>>> Would the Firewall settings have any bearing here? The new Mac >>>>> (February 2013) had a fresh install of apps and data. Did not use >>>>> Migration Assistant. >>>>> >>>>> I had completely forgotten about testing SBS access from the iPad. >>>>> Something else to add to the checklist for next time. >>>>> >>>>> Thanks for your help and guidance so far. I hope the problem can be >>>>> resolved with clear causes found! >>>>> >>>>> Cheers >>>>> Alan > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
