Many thanks Tim. The ATO have a list of Mac things to do to overcome the Java problem initiated by Apple removing a Java plugin from recent system updates. I have done all those but still Safari fails though currently Firefox seems fine. I will do this quarterly return tomorrow and then like you possibly forget it all in three months time! Regards Severin
On 04/07/2013, at 5:54 PM, Tim Law <[email protected]> wrote: > Hi Severin, > > In April I posted the following to WAMUG, and kept a copy for myself as I was > sure to forget three months on. It may work for you this time. > > Regards > > Tim > >> Good Morning, >> >> I use the ATO Business Portal to lodge my activity statements each three >> months. Each time one of my browsers seem to work better than the others, >> and the time between lodgements is too long to remember which works best. >> This time, none of them would work, but I have eventually worked out the >> solution and figure others might find it handy too given it is activity >> statement time. I didn't figure this out by myself, and was helped by the >> ATO Tech support phone service. >> >> The issue is Java. The ATO site requires the Java plugin to be working. Yet >> most of us have turned Java off following the info on this list. >> >> These instructions assume you have connected to the ATO business portal >> correctly in the past, that you have their correct security certificates >> etc. >> >> Using Firefox - not Safari or Chrome - go to the menu item Tools - Add Ons. >> Find the Java Applet Plug In and Enable it. >> >> To test to see if it is working okay, go to >> http://www.java.com/en/download/testjava.jsp >> >> Assuming you see the Java logo's, then you are good to go back to the ATO >> Business Portal. >> >> After I finished the ATO transactions, I turned OFF the plug in again. >> >> This needs to be repeated every time Java do an update, so most likely for >> every Activity statement until something sensible is resolved. >> >> Hope this helps. >> >> >> Tim >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > > On 04/07/2013, at 5:09 PM, Severin Crisp <[email protected]> wrote: > >> eTax for Mac is here with no problems as far as I can see and that is great. >> Another snag has emerged from the mire. For years I have used ECI Client >> for lodging GST and that has been great. For a variety of reasons, and on >> the advice of the ATO, I have done as I have meant to do and switched to >> using the Business Portal. After much carrying on, installing Oracle Java >> etc I have finally been able to download and install my Auskey. >> Interestingly, I can not see any sight of it, or the Auskey software >> anywhere. The real annoyance is that Safari hangs at the Authentication >> Screen, however I can proceed with Firefox. Popups are disabled (Firefox >> was neat on that issue, giving me a query for designated disabling) and all >> other things are equal as far as I can see. 10.8.4 and Safari 6.0.5 >> I am sure some experienced portallers out there can give me a pointer. >> Severin Crisp >> ____________________________________________________ >> >> Assoc Prof R Severin Crisp, FAIP, FIP, CPhys >> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia >> ph (08) 9842 1950 ( Int'l +61 8 9842 1950) >> mail to: [email protected] >> ____________________________________________________ >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> ____________________________________________________ Assoc Prof R Severin Crisp, FAIP, FIP, CPhys 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia ph (08) 9842 1950 ( Int'l +61 8 9842 1950) mail to: [email protected] ____________________________________________________
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