Thanks, Ronni. Yes, I had found all that and done all that and still Safari hangs at the Authentication screen. SEverin
On 05/07/2013, at 7:00 AM, Ronda Brown <[email protected]> wrote: > Hi Tim & Severin, > > <http://forums.whirlpool.net.au/archive/1999743> > /Begin Quote: > To those who use the AusKey system you will find that it no longer works on > OSX 10.7 or above. This is due to the way OSX 10.7/10.8 handle the Java > environment. Without going into lengthy detail, it doesn't work properly any > longer and needs to be patched. > Below are the instructions to get the AusKey and business portal all working > again. > INSTALL JAVA > The first thing you need to do is download the latest Java Version 7, Update > 9 from here: http://java.com/en/download/index.jsp > > PATCH JAVA > The next step is to patch it so it works. It's easy and simple to do. Follows > these steps closely: > > 1. Open your internet browser or click on the link below to go to the Oracle > web site > http://www.oracle.com/technetwork/java/javase/downloads/jce-7-download-432124.html > 2. Download "UnlimitedJCEPolicyJDK7.zip" from the Oracle website. > 3. Once downloaded you can double click on the zip archive and drag the files > to the desktop. > 4. Go to Finder then Applications; In the Search box enter > JavaAppletPlugin.plugin > 5. Once the file has been found Control+click on the JavaAppletPlugin.plugin > file > Select "Show package contents" > 6. Navigate to Contents/Home/lib/security > 7. In the security folder replace "local_policy.jar" and > "US_export_policy.jar" with the downloaded files; you will need to authorise > the replacement with your administrator password. > Disabling the Java Cache > 1. Click on the Apple icon and then System Preferences and open the Java > control panel. > 2. Under general, temporary internet files open “settings”. > 3. Un-tick keep temporary files on my computer” and then OK. > Once complete, attempt to access the ATO Online Service of your choice. > I hope that solves the problem for anyone who has been pulling their hair out. > /End Quote > > Sent from Ronni's iPad4 > > On 04/07/2013, at 11:00 PM, Tim Law <[email protected]> wrote: > >> Hi Severin, >> >> I wrote them a letter, you know the type with paper and a stamp, outlining >> these problems and the very succinct steps their own online operator had >> described to me, but were previously no where to be found on their site. I >> suggested they do something about this, ie. simply putting online what their >> operators already know. I've not checked to see what has changed, but I'd >> like to think I made some kind of difference. >> >> I agree with what you found that Firefox is the browser to choose when >> interacting with the ATO, and Safari is clearly not. >> >> Pleased it worked out for you. >> >> Tim >> >> >> On 04/07/2013, at 10:32 PM, Severin Crisp <[email protected]> wrote: >> >>> Many thanks Tim. The ATO have a list of Mac things to do to overcome the >>> Java problem initiated by Apple removing a Java plugin from recent system >>> updates. I have done all those but still Safari fails though currently >>> Firefox seems fine. I will do this quarterly return tomorrow and then >>> like you possibly forget it all in three months time! >>> Regards >>> Severin >>> >>> >>> On 04/07/2013, at 5:54 PM, Tim Law <[email protected]> wrote: >>> >>>> Hi Severin, >>>> >>>> In April I posted the following to WAMUG, and kept a copy for myself as I >>>> was sure to forget three months on. It may work for you this time. >>>> >>>> Regards >>>> >>>> Tim >>>> >>>>> Good Morning, >>>>> >>>>> I use the ATO Business Portal to lodge my activity statements each three >>>>> months. Each time one of my browsers seem to work better than the others, >>>>> and the time between lodgements is too long to remember which works best. >>>>> This time, none of them would work, but I have eventually worked out >>>>> the solution and figure others might find it handy too given it is >>>>> activity statement time. I didn't figure this out by myself, and was >>>>> helped by the ATO Tech support phone service. >>>>> >>>>> The issue is Java. The ATO site requires the Java plugin to be working. >>>>> Yet most of us have turned Java off following the info on this list. >>>>> >>>>> These instructions assume you have connected to the ATO business portal >>>>> correctly in the past, that you have their correct security certificates >>>>> etc. >>>>> >>>>> Using Firefox - not Safari or Chrome - go to the menu item Tools - Add >>>>> Ons. >>>>> Find the Java Applet Plug In and Enable it. >>>>> >>>>> To test to see if it is working okay, go to >>>>> http://www.java.com/en/download/testjava.jsp >>>>> >>>>> Assuming you see the Java logo's, then you are good to go back to the ATO >>>>> Business Portal. >>>>> >>>>> After I finished the ATO transactions, I turned OFF the plug in again. >>>>> >>>>> This needs to be repeated every time Java do an update, so most likely >>>>> for every Activity statement until something sensible is resolved. >>>>> >>>>> Hope this helps. >>>>> >>>>> >>>>> Tim >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>> >>>> >>>> >>>> On 04/07/2013, at 5:09 PM, Severin Crisp <[email protected]> wrote: >>>> >>>>> eTax for Mac is here with no problems as far as I can see and that is >>>>> great. Another snag has emerged from the mire. For years I have used >>>>> ECI Client for lodging GST and that has been great. For a variety of >>>>> reasons, and on the advice of the ATO, I have done as I have meant to do >>>>> and switched to using the Business Portal. After much carrying on, >>>>> installing Oracle Java etc I have finally been able to download and >>>>> install my Auskey. Interestingly, I can not see any sight of it, or the >>>>> Auskey software anywhere. The real annoyance is that Safari hangs at the >>>>> Authentication Screen, however I can proceed with Firefox. Popups are >>>>> disabled (Firefox was neat on that issue, giving me a query for >>>>> designated disabling) and all other things are equal as far as I can see. >>>>> 10.8.4 and Safari 6.0.5 >>>>> I am sure some experienced portallers out there can give me a pointer. >>>>> Severin Crisp >>>>> ____________________________________________________ > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> ____________________________________________________ Assoc Prof R Severin Crisp, FAIP, FIP, CPhys 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia ph (08) 9842 1950 ( Int'l +61 8 9842 1950) mail to: [email protected] ____________________________________________________
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