That's good to hear Peter thanks for letting me know all is ok now. I'm sure your son will have leant something and will now enjoy using Sierra, it is a great operating system!
And- hey Peter sorry about the Eagles, but 'The Pies' had a win! Yay š Cheers, Ronni Sent from Ronni's iPhone 7 Plus > On 9 Apr 2017, at 7:22 pm, Peter Crisp <[email protected]> wrote: > > Hi Ronnie, problem is sorted now, did these items in your instructions all > seems good. I am so relieved thanks for your spot on advice again, my son > very thankful too. > > Regards > > Pete >> On 9 Apr 2017, at 7:30 am, Ronni Brown <[email protected]> wrote: >> >> Forgot to mention Peter in previous email - Make sure your son follows >> closely and performs the post installation Tasks after running the Combo >> Update., I would suspect he missed some of this in his first attempt to >> upgrade from Yosemite to Sierra. >> >> Perform Post-installation Tasks: >> A) Respond to Immediate Questions >> Among the most common questions are requests for your user account password >> or Apple ID password. For example, certain apps may once again need an >> administratorās authorization to make changes to your data, and various apps >> that use your Apple ID (including iTunes and iBooks) may need you to sign in >> again. >> >> Check System Preferences > iCloud to make sure youāre signed in to iCloud >> (and with the correct Apple ID). Do the same in iTunes (Account > View My >> Account) and the App Store (Store > View My Account). >> NOTE: Make sure āiCloud Driveā in NOT activated! (unless you wish to use >> it; you can set it up at a later date if needed) >> >> B) The next thing you should do is to update macOS itself (and any other >> crucial Apple software) to the latest version. Sometimes Apple releases bug >> fixes and security updates almost immediately after a major upgrade, and if >> any such urgent updates are available, itās in your best interest to install >> them right away. >> >> C) Review the Incompatible Software Folder >> If the Sierra installer encounters any known incompatibilities, it moves the >> problematic software to an Incompatible Software folder and explains what it >> moved on one of the final screens of Setup Assistant. (After Setup Assistant >> quits, you can find the Incompatible Software folder at the top level of >> your startup disk, at the top level of your home folder, or even in both >> places, depending on the location of the soft- ware that was disabled.) >> >> D) Deal with Other Surprises >> Apple Mail: The first time you launch Mail, a window informs you that itās >> āupgradingā your mail database. This step should take no more than a few >> minutes, and is necessary because the Sierra version of Mail has updated the >> database format it uses to store information about your messages. >> >> Mail plug-ins: The first time you open Mail after upgrading, it moves most >> incompatible third-party plug-ins (which are normally stored in >> ~/Library/Mail/Bundles) into ~/Library/Mail/Bundles (Disabled) and displays >> an alert telling you what itās disabled. Donāt try to reenable these >> manually; Mail will thwart your every effort to get them working. >> Check with the developer to see if a Sierra- compatible update is available. >> >> E) System Preferences Changes: >> As usual, Apple added, moved, and renamed a few items in System Preferences. >> I wonāt do into the changes here, Iām just alerting you to check. >> >> Cheers, >> Ronni >> >>> On 9 Apr 2017, at 7:10 am, Ronni Brown <[email protected]> wrote: >>> >>> Hi Peter, >>> >>> Download and install the Combo macOS Sierra 10.12.4 Combo Update on your >>> sonās MacBook Pro. >>> >>> Download macOS Sierra 10.12.4 Combo Update >>> >>> https://support.apple.com/kb/DL1910?locale=en_US >>> >>> Let me know if that corrects his problems. >>> >>> Cheers, >>> Ronni >>> >>> 13-inch MacBook Air (April 2014) >>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>> 8GB 1600MHz LPDDR3 SDRAM >>> 512GB PCIe-based Flash Storage >>> >>> macOS Sierra 10.12.4 >>> >>>> On 9 Apr 2017, at 6:43 am, Peter Crisp <[email protected]> wrote: >>>> >>>> On Friday evening my son pushed the OSX Update on his MacBook Pro (late >>>> 2011) to move to Sierra 10.12.4 from Yosemite. The update went fine and I >>>> forced a TM backup prior to starting. It seems to have all worked ok and >>>> even the backup processed without hitch (unlike my own issue with >>>> FileVault now resolved). His MacBook is still set with FileVault OFF. >>>> >>>> Short story is that he cannot access the Internet. Safari or Google Chrome >>>> both will not respond - progress bar stops about 10% in and then stuck. >>>> Network diagnostic assistance says "Your internet connection appears to be >>>> working correctly". Backups to WiFi TM are working fine. Unable to login >>>> to iCloud from his MacBook as no external Comms. I've checked his password >>>> using myiPad in "Manage my AppleID" and this password is clearly not the >>>> cause of error - just simply no Comms to outside the house. >>>> >>>> All other computers and devices no problem communicating outside. >>>> >>>> I had a browse and others have indicated Safari problems with the 10.12.4 >>>> update and that rolling back to 10.12.3 resolves the issue. Not an option >>>> here as he has come 'from' Yosemite. >>>> >>>> All other apps requiring external Comms also do not respond; Mail, iTunes, >>>> iCloud music etc. I even replicated the DNS settings from my MacBook all >>>> to no avail. >>>> >>>> All clues anyone? Anything is possible after the Dockers rolled the >>>> reigning premiers!! >>>> >>>> Regards >>>> >>>> >>>> Pete >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > > Peter Crisp > [email protected] > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
