Hi Diana,
Good to hear your problem has been sorted. I was going to suggest you Reset
your Apple Remote.
How to reset your Siri Remote
If your remote is out of battery, misbehaving, or you want to move it to a new
Apple TV, you can reset it by doing the following:
• Simultaneously press the Menu and Volume Up buttons.
• Hold for 2-3 seconds.
• Your remote should reset and return to pairing mode.
Cheers,
Ronni
13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage
macOS High Sierra 10.13.3
> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens <[email protected]>
> wrote:
>
> Solved, it was the remote, all well now.
>
> Diana
>
> Sent from my iPad
>
>> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens <[email protected]>
>> wrote:
>>
>> I’m not sure this will get through as I haven’t paid because we are having
>> severe financial problems, so fingers crossed.
>>
>> The ATV4 did not turn on, no light. I unplugged and waited a few minutes
>> replugged, it turned on and showed a screen which looked slightly different
>> to usual (but maybe normally I don’t see the top part). But I can’t do
>> anything from the remote except change the volume. This indicates it is not
>> a problem with the remote.
>>
>> Also the screens on the Panasonic TV looked slightly different, some options
>> greyed out. So this morning I unplugged the power board which has all the
>> TVs etc connected waited and plugged in again. This fixed the Panasonic but
>> the ATV is the same.
>>
>> Is there any way of doing a reset without being able to access settings?
>>
>> Any suggestions gratefully accepted. Incidentally I greatly regret leaving
>> WAMUG after so long.
>>
>> Diana
>>
>> Sent from my iPad
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