Hi Ronni A branch off the main post, but may be significant - - -
I came across an article I do not fully understand that incidentally argues that an Apple security update (in 2017?) uses the MAC address of an ethernet port for App Store verification of users Apple ID. My iMac ethernet port was killed during a thunderstorm a few years ago. Perhaps High Sierra is looking for the ethernet address in the final stages of downloading macOS to verify the user - and consequently failing. Have you heard of such a thing? This is the link to the article: https://eclecticlight.co/2017/10/06/losing-your-ethernet-port-unverifies-your-mac/ <https://eclecticlight.co/2017/10/06/losing-your-ethernet-port-unverifies-your-mac/> My iMac still shows ethernet as one Network option, and it has a MAC address. Is this chasing wild geese or a red herring, or a possible cause of the downloads failing? Cheers Alan > On 27 Apr 2018, at 6:21 pm, Alan Smith <sma...@iinet.net.au> wrote: > > Hi Ronni > > You’re right of course - 12 Gigs of RAM. Another error in my first post: the > folder with the partial dmg package file created during the download is at > the top directory level, not in Library. > > I would appreciate a copy of your High Sierra prep tutorial. As this simple > little exercise drags on my stress level is rising and my hard knowledge is > getting softer and more doubtful! > > High Sierra is NOT in the purchases of my App Store account. The app wasn’t > fully downloaded and not installed. I will do the prelim steps as you > suggest but I feel that will just put me back to using the standard App Store > download. At least I can use Activity Monitor > Network to show if I’m back > in an endless download loop and cancel the process. > > I will delete the installer/helper app and the macOS install Data folder. > "About This Mac" show the installer/helper files as downloaded software. The > Applications folder shows one copy of “Install macOS High Sierra”. I had > deleted the App but not the in-progress install data folder before the last > attempt at downloading H.S. > >> It might be best to go back and install the backup you did in Mavericks >> 10.9.5 before you commenced trying to upgrade to High Sierra. > > Do you mean reinstall the OS via the Recovery utility or a complete copy of > OS and data from Time Machine (or Super Super)? > > I will wait for your tutorial before I do anything silly or serious. > > Cheers > Alan > > >> On 27 Apr 2018, at 3:50 pm, Ronni Brown <ro...@mac.com >> <mailto:ro...@mac.com>> wrote: >> >> Hi Alan, >> >> I’ve just noticed you mention the iMac has 12MB RAM, I’m assuming you meant >> 12GB RAM? >> High Sierra requires a minimum of 2GB of RAM, but more RAM 4GB - or more is >> better for your Mac’s performance. >> >> If the installer didn’t fully download, or the file was damaged. >> First delete the installer. (in your case all the partial installers) >> Then open the App Store app, click Purchased, and download High Sierra again. >> >> It might be best to go back and install the backup you did in Mavericks >> 10.9.5 before you commenced trying to upgrade to High Sierra. >> I can post to you ‘Offlist’ - If you think it might help you - my Tutorial >> “PREPARE TO UPGRADE TO HIGH SIERRA 10.13.pdf” in my PDF I mention >> Firmware Updates >> Some Macs may require updated EFI or SMC firmware to run High Sierra. >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> macOS High Sierra 10.13.4 >> >>> On 27 Apr 2018, at 2:49 pm, Ronda Brown <ro...@mac.com >>> <mailto:ro...@mac.com>> wrote: >>> >>> Sorry Alan, you are correct. In your case the “fine print” applies. >>> I was in between support emails and obviously didn’t fully read your first >>> post. >>> I went by the Subject: High Sierra Endless Loop Download as I’ve had a few >>> clients & I think one WAMUG member with the problem and the restart with >>> Option-Command-R >>> into Recovery and install worked. >>> >>> I apologize again. >>> >>> Cheers, >>> Ronni >>> >>> Ronni Brown’s iPad Pro 12.9-inch 256GB >>> >>> >>> On 27 Apr 2018, at 2:04 pm, Alan Smith <sma...@iinet.net.au >>> <mailto:sma...@iinet.net.au>> wrote: >>> >>>> Thanks for responding Ronni. >>>> >>>> The fine print of the Apple support article worries me. It says - - - >>>> ** If you haven't already updated to macOS Sierra 10.12.4 or later, >>>> Option-Command-R installs the macOS that came with your Mac, or the >>>> version closest to it that is still available. >>>> I have Mavericks 10.9.5 installed. I therefore expect that High Sierra >>>> will NOT be installed. Late last year the standard Command-R macOS >>>> Recovery utility reinstalled Mavericks 10.9.5. >>>> >>>> Will you please check if Apple’s “big print” or “fine print” applies? >>>> >>>> Cheers >>>> Alan >>>> >>>>> On 27 Apr 2018, at 1:25 pm, Ronda Brown <ro...@mac.com >>>>> <mailto:ro...@mac.com>> wrote: >>>>> >>>>> Hi Alan, >>>>> >>>>> Click Restart , hold down Option-Command-R to boot into macOS Recovery >>>>> <http://link.tidbits.com/wf/click?upn=zybUG7zy-2FLXz49RDX-2FBr3iivqOP8mwO0ZRSwSZsCDuGtXqfiRdcGqhZOp5lwg0FIQJ4yiuGd7sy07S0h3Ct20ohPqdWU-2BTv8iopmFGrNCKoaYSqJ13UEC3cNPkBA6mPWp-2Bc7raJJe-2FT2ipbhn7FlJWeWsie1idNVI5mrsIBCI-2BM-3D_Ehl72FbXsv9zexTeJZUJiOfpoaSISOrkOj63gvfl2vlkRT0VRMiELLx-2BSkwoKg4zNRl5bZzFFWvhqwN5YBfQHwimIStI7WXT-2B1vrcmAq7YM9vXKn20-2BxXU9hnRHYqqF2y3DekO5KVPV19fZSOlRxTielsS5j4p9Z3vOCOS1ehdNDGVIxi9O6KmQ5mfmHEwVUuMVHs9QnaDF4YItiFnhOXZJ-2FCMHXhM1CaqtPd4rMo4EESfeowCcoBV6VEzL3-2By8vfF8xx-2BQV32ATw0eG0zFRoUEN4YNNMy6hYUpgp944hjmsugnJu73Zro0H8ccisbuCpJmk-2F-2Ftqy16ruFm90A2X2qGmTcKQYGZuYAs5CVAGqh6u8xzmbrwCMtCBNXJDg8X7YrQUtqjz9b5XwC1ixiFvXuD3omYDrtAU39avSmmojkqi-2F4ASrDoRMlAZ8o1iRz6Q402isXT4Uc-2BlU1jEDQu5kmHkYXn1CeSrsdH34E8F2Yc-3D>, >>>>> and reinstall the operating system. This way you will update to the >>>>> lasted version of High Sierra that is compatible with your Mac. >>>>> >>>>> (Did you know that different versions of Command-R cause different >>>>> versions of macOS to be installed by macOS Recovery? >>>>> Check out this Apple support article >>>>> <http://link.tidbits.com/wf/click?upn=zybUG7zy-2FLXz49RDX-2FBr3iivqOP8mwO0ZRSwSZsCDuGlvmgdVii3pPHQI507293r-2F52P-2BDN5KGgrqznFj-2F-2FU5j1EmoLtdqvifZMRaiNmNA5nYsFQSd4FuOhkjOBoRj-2FAwnNyj00SBwlv33s-2BCoIrrqZYT-2Bltf89MM4-2BwB-2FvOk20-3D_Ehl72FbXsv9zexTeJZUJiOfpoaSISOrkOj63gvfl2vlkRT0VRMiELLx-2BSkwoKg4zNRl5bZzFFWvhqwN5YBfQHwimIStI7WXT-2B1vrcmAq7YM9vXKn20-2BxXU9hnRHYqqF2y3DekO5KVPV19fZSOlRxTielsS5j4p9Z3vOCOS1ehdNDGVIxi9O6KmQ5mfmHEwVUuMVHs9QnaDF4YItiFnhOXZJ-2FCMHXhM1CaqtPd4rMo4EESfeowCcoBV6VEzL3-2By8vW27DP4bx2T-2FVVnu54HS7r7EkxAU82clt-2F-2BJsEk2lHksTwSabpWbl4JUfOPoho7v0LaFqUAMBWbdOfgiKEXguMQXQBUP-2FogIlkuAMbBfWwrhs-2B2hp8hNkQ398LTahkdWoBePg5gbEcU81Ag-2FN9TwpoyyqaRGzqiYLetVWWrAQMzFds-2FDgUdHM3bI3u91OXwY2l4F6-2FIKRrWU5LcaBKCDrKnjeLLhRQmPQ1aXL2jDPi8E-3D> >>>>> for the details.) >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> Ronni Brown’s iPad Pro 12.9-inch 256GB >>>>> >>>>> >>>>> On 27 Apr 2018, at 9:11 am, Alan Smith <sma...@iinet.net.au >>>>> <mailto:sma...@iinet.net.au>> wrote: >>>>> >>>>>> I want to eke a few more years usage from my obsolete 21.5 inch late >>>>>> 2009 iMac fitted with obsolete OSX 10.9.5 Mavericks by installing macOS >>>>>> 10.13.4 High Sierra. >>>>>> >>>>>> However the High Sierra download phase has so far consumed 46 GB for the >>>>>> 4.8 GB OS file. This is from three download attempts from the App Store. >>>>>> I click the “Cancel” download button to escape the endless loop. I only >>>>>> checked iiNet data usage after I cancelled the second attempt! >>>>>> >>>>>> Any suggestions for explaining the cause of the download loop - and for >>>>>> installing High Sierra? >>>>>> >>>>>> I have ascertained that when the OS file download progress indicator >>>>>> reaches around 97% it appears to freeze. Activity Monitor of process >>>>>> “osinstallerplaind” actually shows a steady download to about 4.8 GB on >>>>>> the Network tab, pauses for say 10 seconds, then resumes counting ever >>>>>> higher. >>>>>> >>>>>> The in-progress download file in >>>>>> /Library/macOSInstallData/InstallESDmg.pkg.partial show the file appears >>>>>> to be endlessly rebuilt. File size reaches roughly around 4.8 GB then >>>>>> starts again - the next Finder refresh showed say 250MB. >>>>>> >>>>>> Something in the overall process is not taking the final step of >>>>>> stopping the download and going to the installation phase. >>>>>> >>>>>> iMac has 12MB RAM and a 1TB drive with 850 GB free space. This old Mac >>>>>> is WiFi only due to a faulty ethernet port. iMac is using the 2.4GHz >>>>>> band via a Netgear R6400v2 router. Time to download large files is >>>>>> about the same as for other Macs connected via ethernet. I’m on an NBN >>>>>> FTTP 50 Mbps download speed plan. >>>>>> >>>>>> Cheers >>>>>> Alan >>>>>> >>>>>> late 2009 21.5 inch iMac, OSX 10.9.5 >>>>>> late 2012 27 inch iMac FD, macOS 10.13.4 >>>>>> 2017 Mac mini SSD, macOS 10.13.4 >>>>>> >>>>>> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >> <http://www.wamug.org.au/mailinglist/archives.shtml>> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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