I have now supposedly reset my password 3 times, except none of them have worked. Apple ‘support’ has not helped at all. The automated system does not target the right objectives. It drags in my phone and iPad and tries to make new passwords for them, when it is the computer that needs it.
I asked for a chat; the response was, we will get to you in 2 minutes. 20 minutes later it blanked out. Another page asked for the serial number. I assumed they meant for the computer. I found the number on the bottom and duly typed it in. Message came up: “this is not a valid serial number”. But it is. So I am hoping WAMUG has some better advice. Hopefully, Pat -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
