Pat, if you change your Apple password, it is universal. That becomes the password you use with your Apple ID and the new password will have to be used for all of your devices. It’s not a bug. Just make sure that you are using the same password on all of your devices.
When you change the password on your computer and it doesn’t ‘work’ does the same new password work on your other devices? Cheers, Susan. Sent from my iPad > On 20 Nov 2018, at 10:13 pm, Patricia Scott <clamsh...@iinet.net.au> wrote: > > I have now supposedly reset my password 3 times, except none of them have > worked. Apple ‘support’ has not helped at all. The automated system does not > target the right objectives. It drags in my phone and iPad and tries to make > new passwords for them, when it is the computer that needs it. > > I asked for a chat; the response was, we will get to you in 2 minutes. 20 > minutes later it blanked out. Another page asked for the serial number. I > assumed they meant for the computer. I found the number on the bottom and > duly typed it in. Message came up: “this is not a valid serial number”. But > it is. > > So I am hoping WAMUG has some better advice. > > Hopefully, > Pat > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
