Diana, Could you please let us know the URL address
Thanks Jewels > On 21 Nov 2018, at 7:17 AM, Diana & Graham Stevens <[email protected]> > wrote: > > Hi Pat > > Why don’t you ring Apple support. They solved my password problem when I got > no answers. I rang in the late afternoon and got through very quickly. The > man also sent me the URL so I could find it again plus some other useful URLs. > > Good luck > > Diana > > Sent from my iPad > >> On 21 Nov 2018, at 6:37 am, Susan Hastings <[email protected]> wrote: >> >> Pat, if you change your Apple password, it is universal. That becomes the >> password you use with your Apple ID and the new password will have to be >> used for all of your devices. It’s not a bug. Just make sure that you are >> using the same password on all of your devices. >> >> When you change the password on your computer and it doesn’t ‘work’ does the >> same new password work on your other devices? >> >> Cheers, Susan. >> >> Sent from my iPad >> >>> On 20 Nov 2018, at 10:13 pm, Patricia Scott <[email protected]> wrote: >>> >>> I have now supposedly reset my password 3 times, except none of them have >>> worked. Apple ‘support’ has not helped at all. The automated system does >>> not target the right objectives. It drags in my phone and iPad and tries to >>> make new passwords for them, when it is the computer that needs it. >>> >>> I asked for a chat; the response was, we will get to you in 2 minutes. 20 >>> minutes later it blanked out. Another page asked for the serial number. I >>> assumed they meant for the computer. I found the number on the bottom and >>> duly typed it in. Message came up: “this is not a valid serial number”. But >>> it is. >>> >>> So I am hoping WAMUG has some better advice. >>> >>> Hopefully, >>> Pat >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
