Hi Juliet. I always plug my iPhone into my iMac to perform updates. Then I open Apple Music ( formerly iTunes).
Click on the iPhone icon in the left menu and go ahead with update. This in my opinion is the crucial way to go about this. Firstly it always first performs a backup to my iMac first. Secondly (as has happened in the past) the upgrade can be performed without being hindered by the capacity of your iPhone storage. If the upgrade is larger than your iPhone storage it is not able to perform the upgrade directly on the iPhone. And sometimes my iPhone does not indicate during the upgrade that it requires my passcode to continue. The iPhone screen simply sits and waits (and I am left wondering). So I need to enter my passcode on my iPhone to continue. Sometimes you need to walk away for a while and when you return you will have a message indicating what is required next. Never let impatience get the better of you. Stop … meditate … be very buhdist … relax …. take your time !!!! > On 11 Dec 2019, at 7:16 pm, Juliet Kitson <[email protected]> wrote: > > Ok > I have an iPhone 5s with software 10.2 > I decided to update software to version 12.--- > When update had finished a message appeared on screen of iMac running > Majove,\. > The message was "Allow this computer to access your iPhone by responding on > the Phone. > No message appeared on Phone screen. > All that was on the screen was the apple logo and a white under the logo. > When noting changed after an hour I decided to shut down the phone, but no > amount of pushing the home button or the turn off button hard any effect, > Maybe somebody can give me some advice. > regards Bill & Juliet > > On Wed, Dec 11, 2019 at 10:02 PM Stephen Chape <[email protected] > <mailto:[email protected]>> wrote: > Struth Juliet. > I cannot understand your request. > Please slow down and use English in small sentences. > > >> On 11 Dec 2019, at 1:51 pm, Juliet Kitson <[email protected] >> <mailto:[email protected]>> wrote: >> >> G'day All >> I have an iPhone 5S which I just updated software to 12. something at then >> end it requested I respond on phone to allow access by my computer after an >> hour nothing happened so I disconnected now I can't even switch my phone of >> any suggestions.Updated form 10.2. >> regards Bill & Juliet >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >> <http://www.wamug.org.au/mailinglist/archives.shtml>> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > > > Regards, > Stephen Chape > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml > <http://www.wamug.org.au/mailinglist/archives.shtml>> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml > <http://www.wamug.org.au/mailinglist/guidelines.shtml>> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Regards, Stephen Chape
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