G'Day Stephen I did the upgrade with iTunes as for patience I left it running all night this morning a white screen wit a black apple and a thin black line below it. I cannot get anything to change and I still cannot turn the phone off. Regards
On Wed, Dec 11, 2019 at 11:02 PM Stephen Chape <chap...@bigpond.com> wrote: > Hi Juliet. > I always plug my iPhone into my iMac to perform updates. > Then I open Apple Music ( formerly iTunes). > > Click on the iPhone icon in the left menu and go ahead with update. > This in my opinion is the crucial way to go about this. > > Firstly it always first performs a backup to my iMac first. > > Secondly (as has happened in the past) the upgrade can be performed > without being hindered by the capacity of your iPhone storage. If the > upgrade is larger than your iPhone storage it is not able to perform the > upgrade directly on the iPhone. > > And sometimes my iPhone does not indicate during the upgrade that it > requires my passcode to continue. > The iPhone screen simply sits and waits (and I am left wondering). > So I need to enter my passcode on my iPhone to continue. > Sometimes you need to walk away for a while and when you return you will > have a message indicating what is required next. > Never let impatience get the better of you. > Stop … meditate … be very buhdist … relax …. take your time !!!! > > On 11 Dec 2019, at 7:16 pm, Juliet Kitson <billand...@gmail.com> wrote: > > Ok > I have an iPhone 5s with software 10.2 > I decided to update software to version 12.--- > When update had finished a message appeared on screen of iMac running > Majove,\. > The message was "Allow this computer to access your iPhone by responding > on the Phone. > No message appeared on Phone screen. > All that was on the screen was the apple logo and a white under the logo. > When noting changed after an hour I decided to shut down the phone, but no > amount of pushing the home button or the turn off button hard any effect, > Maybe somebody can give me some advice. > regards Bill & Juliet > > On Wed, Dec 11, 2019 at 10:02 PM Stephen Chape <chap...@bigpond.com> > wrote: > >> Struth Juliet. >> I cannot understand your request. >> Please slow down and use English in small sentences. >> >> >> On 11 Dec 2019, at 1:51 pm, Juliet Kitson <billand...@gmail.com> wrote: >> >> G'day All >> I have an iPhone 5S which I just updated software to 12. something at >> then end it requested I respond on phone to allow access by my computer >> after an hour nothing happened so I disconnected now I can't even switch my >> phone of any suggestions.Updated form 10.2. >> regards Bill & Juliet >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - < >> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> >> >> Regards, >> Stephen Chape >> >> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - < >> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - < > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > > Regards, > Stephen Chape > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - < > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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