An update I held the home button and the top botton for 1 minute phone shut down. When switched back returns to same screen but phone does not appear in iTunes screen top corner. Regards
On Thu, Dec 12, 2019 at 7:45 AM Juliet Kitson <billand...@gmail.com> wrote: > G'Day Stephen > I did the upgrade with iTunes as for patience I left it running all night > this morning a white screen wit a black apple and a thin black line below > it. I cannot get anything to change and I still cannot turn the phone off. > Regards > > On Wed, Dec 11, 2019 at 11:02 PM Stephen Chape <chap...@bigpond.com> > wrote: > >> Hi Juliet. >> I always plug my iPhone into my iMac to perform updates. >> Then I open Apple Music ( formerly iTunes). >> >> Click on the iPhone icon in the left menu and go ahead with update. >> This in my opinion is the crucial way to go about this. >> >> Firstly it always first performs a backup to my iMac first. >> >> Secondly (as has happened in the past) the upgrade can be performed >> without being hindered by the capacity of your iPhone storage. If the >> upgrade is larger than your iPhone storage it is not able to perform the >> upgrade directly on the iPhone. >> >> And sometimes my iPhone does not indicate during the upgrade that it >> requires my passcode to continue. >> The iPhone screen simply sits and waits (and I am left wondering). >> So I need to enter my passcode on my iPhone to continue. >> Sometimes you need to walk away for a while and when you return you will >> have a message indicating what is required next. >> Never let impatience get the better of you. >> Stop … meditate … be very buhdist … relax …. take your time !!!! >> >> On 11 Dec 2019, at 7:16 pm, Juliet Kitson <billand...@gmail.com> wrote: >> >> Ok >> I have an iPhone 5s with software 10.2 >> I decided to update software to version 12.--- >> When update had finished a message appeared on screen of iMac running >> Majove,\. >> The message was "Allow this computer to access your iPhone by responding >> on the Phone. >> No message appeared on Phone screen. >> All that was on the screen was the apple logo and a white under the logo. >> When noting changed after an hour I decided to shut down the phone, but >> no amount of pushing the home button or the turn off button hard any effect, >> Maybe somebody can give me some advice. >> regards Bill & Juliet >> >> On Wed, Dec 11, 2019 at 10:02 PM Stephen Chape <chap...@bigpond.com> >> wrote: >> >>> Struth Juliet. >>> I cannot understand your request. >>> Please slow down and use English in small sentences. >>> >>> >>> On 11 Dec 2019, at 1:51 pm, Juliet Kitson <billand...@gmail.com> wrote: >>> >>> G'day All >>> I have an iPhone 5S which I just updated software to 12. something at >>> then end it requested I respond on phone to allow access by my computer >>> after an hour nothing happened so I disconnected now I can't even switch my >>> phone of any suggestions.Updated form 10.2. >>> regards Bill & Juliet >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - < >>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> >>> >>> Regards, >>> Stephen Chape >>> >>> >>> >>> >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - < >>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - < >> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> >> >> Regards, >> Stephen Chape >> >> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - < >> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > >
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