Hi Bill,
Let's try & clarify your exact problem.
From your replies I understand that you do not actually have a password to
login - but some sort of network problem which is stopping you from
changing/setting the date/time - is that right?
To further clarify just what is happening:
Can you open system preferences?
If so - go to the Users and groups pane - are you logged in as the only user?
Can you confirm you have admin privileges
Assuming that you are logged in as an administrator, go to the Date & Time pane
and the Date & Time tab - I assume the check box is ticked to "Set date and
time automatically" and a suitable time server is selected. Eg Apple
asia(time.asia.apple.com?
Assuming this is all OK, your problem seems to be that you do not have the
internet connection to allow the time server to automatically set the system
time.
We need to narrow down the problem:
Is your NBN modem correctly connected to the Internet - do you have any other
devices currently connected to the Internet via this modem? Ipad, laptop, other
computer, smart TV etc. If some other device is accessing the Internet with no
problem through the same modem then that should prove that this is not the
problem.
How is your computer connected to the NBN? Go to the network pane of system
preferences and check. Are you connected via wifi or internet?
Select the mode that is showing as connected and it should give further details
under Status: connected.
Assuming that you are connected via wifi (the most common setup) try turning
wifi OFF and then back ON again - I sometimes find this helps when things are
playing up.
If this has not worked and you had no other device confirming that the NBN
internet connection was OK you could try switching OFF the NBN modem, leaving a
few minutes and then switching it back ON again - it then might take a few
minutes to boot up and go through its connection procedures. If you do this,
you may also need to repeat the wifi disconnect/reconnect thing.
I sometimes find that internet connections can get confused - I don't normally
have problems with my computers but my old SAMSUNG smart TV often seems to lose
connection and requires various steps (including switching the TV OFF/ON)
before it can reconnect!
Let us know how all this goes and the answers to questions above!
HTH
Cheers
Neil
-----Original Message-----
From: WAMUG <wamug-boun...@lists.wamug.org.au> on behalf of Juliet Kitson via
WAMUG <wa...@lists.wamug.org.au>
Reply-To: WAMUG <wa...@lists.wamug.org.au>
Date: Wednesday, 07 December 2022 at 11:32
To: WAMUG <wa...@lists.wamug.org.au>
Cc: Juliet Kitson <billand...@gmail.com>
Subject: Re: [WAMUG] Mac mini
Thanks again when I first fired up just hit enter so no passé word so
no problem but can’t change time and date as I can’t connect to
internet even system settings indicate I am connected
On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
<[1]wa...@lists.wamug.org.au> wrote:
AH, I see your problem now - so it is the Apple account login
password
you don't have. Sorry I went down the wrong burrow. I actually
don't
know how to recover the Apple Password if it becomes lost. I hope
someone else here can help - I'd like to know too.
I suppose a call to Apple Help may get you along the way to
success but
if you're outside of the Apple Care date not sure if they'll
help.
Kind Regards
Peter Crisp
----- Original Message -----
From:
"WAMUG" <[2]wa...@lists.wamug.org.au>
To:
"WAMUG" <[3]wa...@lists.wamug.org.au>
Cc:
"Juliet Kitson" <[4]billand...@gmail.com>
Sent:
Wed, 7 Dec 2022 14:19:05 +1100
Subject:
Re: [WAMUG] Mac mini
Thanks Peter,
I should have more specific when I fire up I am asked to set
time
and date
etc as I have no password to startup but I need a password to
unlock
to
change date and time which is the one I have forgotten my other
problem is
even though in system preferences it indicates I am connected
to the
net
the network in the top of the page menu is blanked out and when
I
try to
open safari you are not connected to the internet message
appears by
the
way this mac mini is old and running HI sierra.
Regards Bill
On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
[5]wa...@lists.wamug.org.au> wrote:
> Hi Juliet - yes, if you go to the ABC iView site via your
browser
or
> app and try to Log In, you select the "With email" option.
Once
there,
> there is usually a "Forgot Password" button. If you select
this,
you
> will get a reset password link to your Inbox and you're on
your
way
> again.
>
> I use Passdiary as my holder of all passwords - very useful
to
minimise
> this problem recurring. I have literally hundreds of
different
accounts
> and no two are the same. There's polenty of other password
manager
apps
> available too.
> Kind Regards
> Peter Crisp
>
> ----- Original Message -----
>
> From:
> "WAMUG" <[6]wa...@lists.wamug.org.au>
>
> To:
>
> "WAMUG Mailing List" <[7]wamug@wamug.org.au>
>
> Cc:
>
> "Juliet Kitson" <[8]billand...@gmail.com>
>
> Sent:
>
> Wed, 7 Dec 2022 12:55:38 +1100
>
> Subject:
>
> [WAMUG] Mac mini
> Hello
> I have a mac mini which I purchased many years ago I am now
trying
> to set
> it up for ABC Iview but I have forgotten my password is there
anyway
> to
> overcome this problem.
> Regards Bill
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