As weird as it sounds, try not putting a password in and just click "OK."

If that doesn't work, let me know.

Will


On 5/24/05 1:40 PM, "Portman" <[EMAIL PROTECTED]> wrote:

> O.K.  My friend did what you said below and instead of the Startup menu
> appearing (step 2) she came to a screen (Columbus Dermatology - where
> they got the computer from - used I assume) and it asked for a
> password.  She tried typing in a password (they never had one before)
> and the mouse would not work.  The Columbus Dermatology screen was the
> normal way the computer used to start but she can't go anywhere from
> there.  Any ideas?
> 
> Riva
> 
> William Stewart wrote:
> 
>> Looks like it restarted in "Safe Mode."  To get it to restart normally:
>> 
>> 1. Restart the computer.
>> 2. As the computer restarts, press and hold down the F8 key until the
>> Windows 98/Me Startup menu appears.
>> 3. In the Startup menu, select Normal mode from the startup menu, and then
>> press Enter. 
>> 
>> More information:
>> 
>> http://computer.howstuffworks.com/question575.htm
>> 
>> Or you can fix it for good at:
>> 
>> http://urlsnip.com/660580
>> 
>> *Ducks and runs....err, limps*
>> 
>> HTH,
>> Will
>> 
>>  
>> 
> 
> 
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