Peter,

Another thought. I've just had my Dell tech on the phone (not too much charge and 30 day follow up - that's good service) telling me off for putting too much on the computer ;-). But he said don't install straight from the disc, put it on a hard drive first and then install it. If that is possible it might be worth a try.

Joseph


From: "Peter MacGregor"
Thanks Joseph - I'll try anything at this stage!

Almost getting to the stage where it's cheaper to
go buy another card reader - but I object to
throwing away something that is only about a year
old and probably hasn't read more than 250 or so photos in its lifetime!

Plug and Play? More like Plug and Tear your hair
out in my experience. Just spent 30 minutes
reinstalling my scanner - supposed to be a two minute job they say!!

Peter


At 14:31 22/08/2005, you wrote:

Peter,

I'm very non-technical as you well know, but I take it you have tried installing the driver first? Also I had a weird problem installing a program after having to re-install Xp and what I think solved it was running sfc /scannow to find what had happened to or about irst.dll. I was able to install other programs, but not this one!

If this helps I am  delighted.

Joseph

From: "Peter MacGregor"

I've upgraded from W2000 to Windows XP in the last week and no matter what I do I cannot get it to recognise my Media Card Reader and as a result can't transfer photos to my PC! Bit of a problem as I've taken a load for a client for a new web site!

I've a Fuji Film reader that was working fine with W2000 and the software says it's XP ready. I've tried installing it and uninstalling it - changed USB ports and anything else I can think of including downloading a software upgrade from the Fuji site - which then tells me the software isn't installed so the upgrade is no use!!

Windows Explorer shows my system as having the following drives:

C: - the basic partition on the HD
D: - (CD/DVD Drive)
E - a partition on the HD
F - my USB Removable "Memory Stick"

and then H - a separate HD I have installed.

All this is as per the previous setup except that G (now missing) was the card reader and now won't show!

The system has told me "New Hardware found" when I've reconnected it after removal, yet even after running the setup CD that came with it, it still doesn't show?

Any of you highly technical people able to shed any light for me please?

Thanks

Peter MacGregor


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