Michael A. Stone wrote:
>
> > Decisions made at a high enough level of management not to notice
> >what is going on down on the shop floor often come back to haunt
> >management...
>
> in _Out of the Crisis_, W. Edwards Deming (a mangement theorist, aka: "the
> guy who invented Japanese management") tells a story about a factory where
> the workers went on strike. the management decided to play tough and keep
> the production lines running themselves. by the end of the first day,
> they'd declared more than half the machinery unfit for service, and only
> had enough working equipment left to run a single line.
>
> one of those managers attended a seminar by Deming, and told him the story.
> Deming's reply was, "and we both know whose fault that was, don't we?"
>
The crusty old gentleman was not very tolerent of management!
--
John Stewart
SUPSHIP San Diego
Information Systems Security Mgr
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