I imagine it all depends in how much your client is paying for the tech
support. My personal experience is that with Pac Bell the hardware is great
but their TS smells...! If your client is ready to flash the credit cards
just to be told he can't be helped, green light. Other wise...make other
arrangements.
Carlos
----- Original Message -----
From: Bruce Hart (Hart Consulting) <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: Barry Lee Brisco <[EMAIL PROTECTED]>
Sent: Sunday, February 14, 1999 6:18 PM
Subject: Re: WC:>: DSL question
>Barry,
>
>One of our clients is using PacBell. Haven't heard any complaints. Don't
>know what they're paying. In theory, if you go straight to PacBell you cut
>out two possible sources of trouble (Brainstorm and Northpoint/Covad) but I
>don't know what their tech support is like if you have problems. Also, I've
>heard that it can be tough to get DSL ordered and installed correctly
>directly from PacBell.
>
>--bruce
>
>>Hi Bruce,
>>
>>Thanks again for your comments. I too am concerned about working with
>>PacBell, but they are the most attractive option. Do
>>you know anyone who uses them?
>>
>>Barry
>
>------------------------------------------------------------
>Hart Consulting http://www.hartcons.com/
>Web Design & Engineering Studio Silicon Valley, California
>650-967-6162 1-800-749-8032 (fax)
>------------------------------------------------------------
>
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