RE: 997 Could Be Better

[Graydon Gorby]

Hello Ken,   You should be getting back at minimum the segment number in the AK302 field.  With luck you get the loop number in AK303 and the segment element in error in AK401.   If the payer sends back a 997 (not all do), we archive the transmitted 837 file using the ST02 value as a pointer.  The ST02 we sent is returned in the 997’s AK202 field.   When the 997 comes back with errors, we simply read in the archived 837 and match to the original segment/element sent.  We report to the end user the claim and line of service that contain the error so they can make corrections and refile.    Once this has been done, or if the 997 comes back without error, the archived 837 file is purged.   Regards, Graydon Gorby Positive Business Solutions, Inc.     -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, September 22, 2003 10:49 AM To: WEDI SNIP Transactions Workgroup List Subject: 997 Could Be Better   Once you have the right format for the 4010A1 file, you then have to decipher the 997 file. When a file is rejected, you get a line number along with a segment name.   If the segment is N3, that could be for any address on any claim. Most people have a temporary claim file that gets transmitted to the carrier. Once received, it gets deleted. I could be remade and then you can get to the line number.   Would it be possible to get them to change the line number to the loop number, i.e. 2310D? How does someone go about this?   Ken Katz ICS Software, Ltd. 3389 Long Beach Road Oceanside, NY 11572 Tel: 516-766-2129, Fax (516) 763-1017 email: [EMAIL PROTECTED] email: [EMAIL PROTECTED] website: www.sammy2000.com website: www.simplesam.net --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-transactions as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-transactions as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org