Are you leaving the server down long enough to meet your trigger
criteria?  If you've set it to send the alert after 4 polling cycles,
and your map is set to poll every 60 seconds, that means your alert
won't be sent for up to 4 minutes and 59 seconds (depending on when you
pulled the plug).  When you apply the notification in the "Alerts"
setting on the device, you can set your trigger to whatever you want,
the default is 4.  But if you're polling every 30 seconds, and want the
alert to go after the device has been down for 3 minutes, you'd set your
trigger to 6.

Hope that helps!

David Jones
Principal Financial Group
I/S Information Security
711 High Street
Des Moines, IA 50392-0257

Email:  [EMAIL PROTECTED]
Phone:  515.362.2224

"Any opinions expressed in this message are not necessarily those of the
Principal Financial Group."
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, May 28, 2003 8:51 AM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] 


I setup a SMTP Mail Notification.  When I test the notification, it
comes back stating (test of notification was succeeded, I receive the
page/e-mail containing all the symbols).  When I apply this notification
to a server within my WUG map, and power off the server, WUG doesn't
send a notification stating the server is not responding. I don't get
any type of notification.  I have even recreated the notification over
and over again. I have even recreated the server within the WUG map.
Any suggestions?

Susan Mundy
Network Administrator
Global Information Systems
Westcon.Net
X2256
Direct: 914-826-2256
email: [EMAIL PROTECTED]


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