What I did was

Backup everything
Uninstall WUG from Add/Remove programs
Install 8.0
Install 8.01
Install 8.01 Patch

I used this doc to determine what I needed to restore.  The whole
process took about 20 minutes.

Upgrading
=========
If you are upgrading from a previous version of WhatsUp Gold or WhatsUp,
you should note the following:

- Back up any network maps! These will have the file extensions .DB
  for WhatsUp and .WUP for WhatsUp Gold. NOTE: When you open a .DB
  file in WhatsUp Gold, the file is automatically converted to the
  WUP format and saved with a .WUP extension.

- Back up your SERVICES.INI and HOSTTYPES.INI files.

- Back up your Notifications subdirectory (new in version 6).

- For versions earlier than version 5, defined notifications are
  stored in a file named IPNOTIFY.INI in your Windows or NT
  directory. This file is shared by other Ipswitch products and
  is therefore not deleted or replaced when you upgrade. 

- Back up your GALLERY.INI file (new in version 7).

- During installation, if WhatsUp Gold detects that a MIB.TXT or
  TRAPS.TXT exists in the installation directory, it will install
  the new files as MIB.NEW and TRAPS.NEW.

- Be sure that WhatsUp Gold has completely shut down before doing an
  upgrade installation. If you exit WhatsUp Gold during a poll, it may
  take up to 30 seconds for WhatsUp Gold to remove itself from memory.
  If you press Ctrl+Alt+Del, WhatsUp Gold will remain in the Windows
  task list until it is removed from memory.

- WhatsUp Gold comes with a 'Classic' set of web templates by default,
  however you are free to create your own versions too. 'Live'
  template files are located in the 'Web' directory (as .asp files).
  A clean archive of the 'Classic' web interface pages can be found
  in the 'WebTemplatesArchive\Classic' subdirectory of the install
  directory. As you upgrade to newer versions of WhatsUp Gold, the
  install checks to see if you have modified the working set of web
  template files in the 'Web' directory. If you have modified or
  customized these files, the upgrade install will recognize this.
  You will then have the opportunity, during install, to either backup
  and replace the existing live templates and accept the updates
  provided with this release, or keep your existing live templates
  as is. If you choose to keep your existing web templates as the
  live set, you can always find the latest set in the
  WebTemplateArchive\Classic directory.  To realize bug fixes
  in your web template files you should consider merging the new
  set with your customized working set. If you choose to accept
  the updated templates as the live set, your customized templates
  will be backed up under the WebTemplateArchive directory.

- Note: The "SNMP Threshold" custom service plug-in has been replaced.
  If you have been using the custom service plug-in: "SNMP Threshold"
  (SNMPCHK.DLL) you are encouraged to migrate to the new version
  of this plug-in: "SNMP Monitoring" (SNMPMON.DLL) introduced with
  v7.00. By doing this, you can take advantage of all updated SNMP
  monitoring features. "SNMP Threshold" will continue to work with
  v8.00. However, all future enhancements will occur in the new
  "SNMP Monitoring" plug-in. The new "SNMP Monitoring" plug-in is
  automatically installed with v8.00.  Details on how to migrate can
  be found in the following Knowledge Base article:

    http://support.ipswitch.com/kb/WG-20011221-DM03.htm 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] 
Sent: Wednesday, October 15, 2003 9:46 AM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] 8.01 Patch released


Uninstalling and reinstalling the patch or the entire WUG application?

Chris Powers
Systems Engineer
MCSE, CNA, Network+, A+
Keane IT Technical Services



 

                      "Darren Burke"

                      <[EMAIL PROTECTED]>                  To:
<[EMAIL PROTECTED]>

                      Sent by:                          cc:

                      [EMAIL PROTECTED]        Subject:  RE:
[WhatsUp Forum] 8.01 Patch released

                      pswitch.com

 

 

                      10/15/2003 10:36 AM

                      Please respond to

                      WhatsUp_Forum

 

 





I had the same problem.  I fixed it by uninstalling and installing
again.  It is now working just fine.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 15, 2003 9:29 AM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED];
[EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] 8.01 Patch released





I finally loaded 8.01 (release 2003.05.21), plus the hotfix on a test
system.  WhatsUpG.exe still has (or now has) a problem with memory.
After three days running, it's memory usage is just over 108MB, compared
to my online system Version 8.00, build 2002.12.17, which is using about
12MB.

System Specs:
Dell 350, PIII 1000MHz, 256MB ram, running Win 2K, SP 3.
.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thanks,

Steve Busby
Information Technology Services
University of Nebraska Medical Center
985030 Nebraska Medical Center
[EMAIL PROTECTED]
402.559.9621

If Linux doesn't have the solution, you have the wrong problem.

***************University of Nebraska Medical Center E-mail
Confidentiality Disclaimer ***************  The information in this
e-mail is privileged and confidential, intended only for the use of the
addressee(s) above.
 Any unauthorized use or disclosure of this information is prohibited.
If you have received this e-mail by mistake  please delete it and
immediately contact the sender.




             Christopher_J_Pow

             [EMAIL PROTECTED]

             Sent by:
To
             WhatsUp_Forum-own         [EMAIL PROTECTED]

             [EMAIL PROTECTED]
cc
             com


Subject
                                       RE: [WhatsUp Forum] 8.01 Patch

             10/15/2003 08:57          released

             AM





             Please respond to

             [EMAIL PROTECTED]

              t.ipswitch.com










Hi, people.

Chatter on the 8.01 patch issues has died down.  Is the basic conclusion
that the patch is fine, and that the issues that many people reported
were all isolated to their individual installations (how the app is
configured at their site)?

Thank you.......

Chris Powers
Systems Engineer
MCSE, CNA, Network+, A+
Keane IT Technical Services



                      "Mark Symons"

                      <[EMAIL PROTECTED]        To:
<[EMAIL PROTECTED]>

                      m>                                cc:

                      Sent by:                          Subject:  RE:
[WhatsUp Forum] 8.01 Patch released
                      [EMAIL PROTECTED]

                      pswitch.com



                      09/29/2003 06:22 PM

                      Please respond to

                      WhatsUp_Forum







What OS are you running?

Note that the Hotfix contains just two files:

1) snmpgrph.exe
2) WinEvnt.exe

There should be no impact on either wugsvc.exe or WhatsUpG.exe.

Mark Symons
Ipswitch, Inc
Augusta GA

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Darren Burke
Sent: Monday, September 29, 2003 15:02
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] 8.01 Patch released


FYI - these comments are absolutely useless to me.  Anyone have anything
useful to add?

-----Original Message-----
From: Dana Smith [mailto:[EMAIL PROTECTED]
Sent: Monday, September 29, 2003 2:01 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] 8.01 Patch released


Well *somebody* has to be first. It's hopefully somebody doing it in the
test environment though and not their production environment. :)

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
[EMAIL PROTECTED]
Sent: Monday, September 29, 2003 2:30 PM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED];
[EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] 8.01 Patch released



Yes, never be the first to apply a patch!




              "Darren Burke" <[EMAIL PROTECTED]>

                                                          To:

              Sent by:
<[EMAIL PROTECTED]>
              [EMAIL PROTECTED]        cc:

              m
Subject:   RE: [WhatsUp Forum] 8.01 Patch released






              Monday September 29, 2003 02:25 PM

              Please respond to WhatsUp_Forum









After applying this patch the Whatsup service will not cleanly stop.
When I try stop the service it times out and the service show the status
as "Stopping".  The service was starting/stopping just fine before the
patch.

Anyone any ideas?

 -----Original Message-----
 From: Pete Jenney [mailto:[EMAIL PROTECTED]
 Sent: Monday, September 29, 2003 12:03 PM
 To: [EMAIL PROTECTED]
 Subject: [WhatsUp Forum] 8.01 Patch released


 Hi Gang,

 Just a quick note to let you know that the patch that fixes those pesky
WhatsUp Gold 8.x memory leaks is now available for general distribution.

 Here's what the patch does--


 *    Fixes Buffer overrun in SNMPGrph.exe
 *    Fixes a memory leak that occurred during polling
(SNMPGrph.exe)
 *    Fixes a memory leak when monitoring Windows Events
(WinEvnt.exe)

 Here's where you get it--

 http://www.ipswitch.com/Support/WhatsUp/patch-upgrades.html

 Cheers!

 pete.;1

 -)--------------
 Peter H. Jenney

 Product Management
 Ipswitch
 10 Maguire Rd.
 Lexington, MA 02421
 http://www.ipswitch.com <http://www.ipswitch.com/>

 Direct: +1 (781) 676.5755
 Mobile: +1 (603) 264.3961
 [EMAIL PROTECTED]



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