Ping/Echo does not work when I set WUG to monitor any device via Ping/Echo.
Brian
At 06:28 AM 12/10/2003, you wrote:
just a small sidestep question. what happens when you do a traceroute from WUG to the router ??
-----Original Message----- From: Brian Simpson [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 09, 2003 6:26 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Ping help
Ok I downloaded and installed Whatsup Gold 8.03
Set up a new Map and a New device, I'm still unable to ping my router.
In 8.03 I went to the Net Tools and was able to ping the router (and any other device). I tried a packet size from 100 to 3000 without any problems.
Brian
At 03:57 PM 12/9/2003, you wrote: >OK, you ran into a separate defect here. One that affects every version >of WhatsUp Gold from v4.05 (at least) up to v8.03, where it was fixed. > >Small packet sizes cause the following problems: > >1) Size 1-13. No ping occurs. Client reports (in List View): > > failed, retcode = 122 (It doesn't appear this application was > installed properly with Install!) > >2) Size 14-27 WUG performs a valid ping and receives a valid response >(tested using packet analyzer), but displays the following: > > failed, retcode = 11001 (Host name not resolved) > >This response occurs for pinging both an IP address or a Fully Qualified >Domain Name. > >This did not seem to be a serious problem because no user reported it and >there were no obvious use cases for needing small packets. > >Anyway, as I mentioned above, this was fixed in v8.03 as a consequence of >implementing the ability to control the packet size via the registry. > >Concerning Nettools, you say "anything over 30 works". Does this hold >true for larger sizes, as you go over 50? If there is a cut-off point >then you maybe have a filter in place after all. The solution for that >might be to upgrade to v8.03 so that you can get the device monitoring >ICMP packets to the right size. You can download an Eval of v8.03 to test >out this hypothesis. > >Of course, the best reason to upgrade would be to take advantage of all >the v8.0x goodies like the Event system. > >Don't worry about log management... that's to control how logs get placed >into the archive directory. > >As for the debug log, it's aways available via Logs -> Debug Log. It >does not have to be configured. However, what it shows you is live >info.. you cant open the window and scroll back. You can only open the >window and watch things "time forward". > >Mark Symons >Ipswitch, Inc >Augusta GA > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] Behalf Of Brian Simpson >Sent: Tuesday, December 09, 2003 13:30 >To: [EMAIL PROTECTED] >Subject: RE: [WhatsUp Forum] Ping help > > >I'm monitoring devices on our network. There are no filters. > >When I go to NetTools and ping everything works. Changing the packet size >to 25 and lower fails, anything over 30 works. > >There's nothing in the Debug log. How do you turn this on? Under Program >Options, Logging I have Log Type: Whatsup Event Log and no log management. >Is this the correct settings? > >I need to be able to monitor with ping, because I want to monitor our up >stream providers router. > >Thanks for your help. > > Brian > >PS I've been using Whatsup (and then Whatsup Gold) since the program was >first released (maybe 10 years), it's a great program. > > > > > > > > >At 07:08 AM 12/9/2003, you wrote: > >There is no difference between the ICMP packets generated from WhatsUp > >Gold v7.04 with a right-click ping and a normal monitor ping. > > > >Now, many networks have implemented ICMP filtering this year based on > >packet size. This is intended to block the nachi/welchia worm. The > >filter would catch the ICMP packets used by WhatsUp Gold to monitor devices. > > > >Are you being affected by such a filter? Try using Nettools and play with > >the packet size. See whether small packets get through and large ones > don't. > > > >If this is the case then you would want to upgrade to v8.03. This has a > >smaller default ICMP size and a registry setting that allows that size to > >be configured. > > > >Mark Symons > >Ipswitch Inc > >Augusta GA > > > >-----Original Message----- > >From: [EMAIL PROTECTED] > >[mailto:[EMAIL PROTECTED] Behalf Of Brian Simpson > >Sent: Tuesday, December 09, 2003 03:39 > >To: [EMAIL PROTECTED] > >Subject: [WhatsUp Forum] Ping help > > > > > >I have Whatsup Gold 7.04 running on WinXP I have several devices I monitor > >SMTP, POP, HTTP, ColdFusion with no problems. I can't ping any device. If I > >right click the device and click ping it pings the device no problem. If I > >set a monitor to ping or echo service it does not work. What am I doing > wring? > > > > Thanks > > > > Brian > > > > > > > >Please visit http://www.ipswitch.com/support/mailing-lists.html > >to be removed from this list. > > > >An Archive of this list is available at: > >http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > > > > >Please visit http://www.ipswitch.com/support/mailing-lists.html > >to be removed from this list. > > > >An Archive of this list is available at: > >http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
