Dear all,

I have just been appointed as a Knowledge Manager at SAQA (South
African Qualification Authority).
My main responsibility is to design, develop and execute knowledge
management strategies that will enable CAS (Career Advice Services)
our unit to have access to high quality up-to-date information that is
easily accessible and will enhance our business success.

In light with that we have different tools such as Wiki, website and
other internal systems that we are using to facilitate that process.
However we are facing a challenging situation whereby our staff
members are reluctant to use Wiki or share information on it because
they believe it is difficult to navigate or to find information there.

I have been tasked to conduct a workshop/training for our staff member
to have a positive response towards Wiki so that they should be
willing and confidently use Wiki as our knowledge base. I am also new
on Wiki and currently familiarising myself with it hence I assigned
myself to wiki tutorials and the forums to get a better understanding
around the subject.

Any pointers on how to convince my colleagues that Wiki is they way to
go, I find it interesting and convenient for the purpose of our
project, the trick is how do I get my colleagues by the idea.

Thanks

Ntsoaki Kala

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