Oh YES - I LOVE storytelling / (LORE!) ... and also .. ‘appreciative enquiry’ 
approach / strength based training. ... 

 Another idea could be to set up some wikki pages with deliberate ‘not current 
... not quite right ... information ... ‘ – Nothing too ‘drastic’ but just 
enough to whet their appetite.  Things like names spelt incorrectly … broken 
links to sites you know they can access  …  Aspects that you know people are 
passionate about just put in “blah blah blah”.  If you set it up towards things 
that are personal and trigger or capture their passion … They will not be able 
to help themselves to correct it … and once you start to Correct … it is a 
short step to Creation .. 

 Of course be upfront with this.  It is not a trick ‘to get them in’ but rather 
like all learning / playing / making time to understand something and then 
embrace it … it is a REASON to do it.  (I also LOVE ‘Just in time’ Learning .. 
and live by that motto.) 

 Another idea, like all team activities is ‘acknowledgement’.   I have just 
stumbled on this site (I have no affiliation / vested interest and if there is 
something better and more in keeping with the ethos & culture of this group – 
please let me know!) .. http://www.wooboard.com and maybe it is an Australian / 
western culture / anglo saxon .. thingy (sorry if my terminology is not 
correct) so maybe not appropriate  in all countries / cultures .. BUT I LOVE 
the idea of being ‘wooed’ and wooing’ … it also seems like a bit of fun … 
something … sometimes … in all our very important stuff we do … I feel like I, 
at least, forget to have (sometimes) .. 



Whatever you do GOOD LUCK!  And thanks for sharing 

Kathleen



From: kirby urner 
Sent: Wednesday, November 30, 2011 4:14 PM
To: [email protected] 
Subject: Re: [WikiEducator] reluctance of using wiki

Hi Ntsoaki --

I suggest a lore-based approach, getting at skills through stories, 
rather than leaving context to chance. [1]  Too many workshops
neglect lore and dive into technical details with no overview.
Stories / history actually help glue the details into memory 
structures with staying power, plus provides the individual with
more of a sense of where to jump in, at least potentially.

For example, what is the history of the Wiki, where does the
word come from etc.  I happen to know the inventor of WikiWiki,
Ward Cunningham.  You might, for your own purposes, tour
the first /original wiki.

http://c2.com/cgi/wiki?WikiWikiWeb

Then there's Wikipedia and the controversies, and Wikileaks...

I think it's a good policy in workshops to openly address
"connotations" and create an environment in which people
feel safe enough to express their concerns, as well as 
confess their ignorance.

Finding successful / happening Wikis on the internet that
really appear to be doing a social service would be another
task to complete in advance of any Wiki Workshop.
Wikieducator is a great example of the latter I should 
think.

Oft times it's a matter of culture (office culture). Leading
by example becomes important, not just by one person
but a core group or team...

Kirby Urner
Portland, Oregon
http://wikieducator.org/User:KirbyUrner

[1] lore vs. skills as two axes of andragogy:
http://www.4dsolutions.net/presentations/p4t_notes.pdf (Fig. page 3)

On Tue, Nov 29, 2011 at 9:48 PM, Ntsoaki <[email protected]> wrote:

  Dear all,

  I have just been appointed as a Knowledge Manager at SAQA (South
  African Qualification Authority).
  My main responsibility is to design, develop and execute knowledge
  management strategies that will enable CAS (Career Advice Services)
  our unit to have access to high quality up-to-date information that is
  easily accessible and will enhance our business success.

  In light with that we have different tools such as Wiki, website and
  other internal systems that we are using to facilitate that process.
  However we are facing a challenging situation whereby our staff
  members are reluctant to use Wiki or share information on it because
  they believe it is difficult to navigate or to find information there.

  I have been tasked to conduct a workshop/training for our staff member
  to have a positive response towards Wiki so that they should be
  willing and confidently use Wiki as our knowledge base. I am also new
  on Wiki and currently familiarising myself with it hence I assigned
  myself to wiki tutorials and the forums to get a better understanding
  around the subject.

  Any pointers on how to convince my colleagues that Wiki is they way to
  go, I find it interesting and convenient for the purpose of our
  project, the trick is how do I get my colleagues by the idea.

  Thanks

  Ntsoaki Kala

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