On 12 September 2012 16:50, Matthew Jacobs <[email protected]> wrote:

> One problem with that approach is that OTRS is not seen as representative
> of WP; the administrators are. If the admins are widely perceived as being
> dicks (probably because way to many of them behave like dicks a large
> portion of the time), then OTRS is going to continue to be ineffective at
> changing the perception of WP as unfriendly and more concerned with
> protecting territory than having accurate information.


I think that's a bit of an inside view. The outside world can't tell
an admin from a non-admin, there aren't generally little tags on
people's sigs. So the problem is more general dickishness, not
specifically admin dickishness.

As far as I can tell, outsiders like to have someone central to
approach, e.g. the email address.

(I vaguely understand someone gave Roth/his biographer the wrong
answer, i.e. needing a secondary source rather than a referenceable
self-statement. That's a different problem, of course.)


- d.

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