I have no idea, but legal was sure. On Sep 12, 2012 6:28 PM, "Thomas Morton" <[email protected]> wrote:
> How exactly? On OTRS we handle much more sensitive private info :-) > > Tom Morton > > On 12 Sep 2012, at 17:26, Martijn Hoekstra <[email protected]> > wrote: > > > UTRS was created because handling ip unblock requests on OTRS would > violate > > our privacy policy > > On Sep 12, 2012 6:17 PM, "Thomas Morton" <[email protected]> > > wrote: > > > >> On 12 September 2012 17:08, David Gerard <[email protected]> wrote: > >> > >>> On 12 September 2012 16:50, Matthew Jacobs <[email protected]> > >> wrote: > >>> > >>>> One problem with that approach is that OTRS is not seen as > >> representative > >>>> of WP; the administrators are. If the admins are widely perceived as > >>> being > >>>> dicks (probably because way to many of them behave like dicks a large > >>>> portion of the time), then OTRS is going to continue to be ineffective > >> at > >>>> changing the perception of WP as unfriendly and more concerned with > >>>> protecting territory than having accurate information. > >>> > >>> > >>> I think that's a bit of an inside view. The outside world can't tell > >>> an admin from a non-admin, there aren't generally little tags on > >>> people's sigs. So the problem is more general dickishness, not > >>> specifically admin dickishness. > >>> > >>> As far as I can tell, outsiders like to have someone central to > >>> approach, e.g. the email address. > >>> > >>> (I vaguely understand someone gave Roth/his biographer the wrong > >>> answer, i.e. needing a secondary source rather than a referenceable > >>> self-statement. That's a different problem, of course.) > >>> > >>> > >>> - d. > >>> > >>> > >> I figured out where; there is also UTRS (note the U) which is > >> a separately maintained support tool (staffed by English Wikipedia > admins) > >> for requesting unblocks. > >> > >> We probably need to look into how people are filtered to these things. > >> > >> (I also am not sure why we have UTRS over OTRS, and why the participants > >> are not told to pass such issues onto OTRS who are more experienced in > >> handling them). > >> > >> Tom > >> _______________________________________________ > >> WikiEN-l mailing list > >> [email protected] > >> To unsubscribe from this mailing list, visit: > >> https://lists.wikimedia.org/mailman/listinfo/wikien-l > >> > > _______________________________________________ > > WikiEN-l mailing list > > [email protected] > > To unsubscribe from this mailing list, visit: > > https://lists.wikimedia.org/mailman/listinfo/wikien-l > > _______________________________________________ > WikiEN-l mailing list > [email protected] > To unsubscribe from this mailing list, visit: > https://lists.wikimedia.org/mailman/listinfo/wikien-l > _______________________________________________ WikiEN-l mailing list [email protected] To unsubscribe from this mailing list, visit: https://lists.wikimedia.org/mailman/listinfo/wikien-l
